WM3431H LG - Instructions
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Washer will not drain, bad noise coming from bottom front of washer
unplug washer and disconnect inlet and outlet hoses. drain water from washer (about 2 gallons) by removing lint screen from front of washer. lay washer on side (I used a blanket to avoid damaging the paint) remove all the phillips head screws in the plastic bottom and the metal feet of the washer. Gently pull the bottom of the washer off. There are 3 shock absorber looking things that pull apart and are greasy. Try not to mess with them much. Just pull gently, and they slide apart. cut the zip ties holding the wires to the washer bottom piece. remove the screw in the lint screen area and gently pull the recessed plastic thing out the front of the washer. remove the screws holding the pump assembly on the front of the washer. Remove the three screws holding the pump assembly on the outlet pipe manifold. Installation is the reverse of removal, take care to put the shock absorber looking things back in gently and together at the same time when reinstalling the plastic bottom of the washer.
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James from Kingman, AZ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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would not pump the water dry
greate very easy and the parts fit awsome the shiping was fast and easy very satified
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Jinjer from Colorado City, AZ
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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noisy during spin
disasemble the whole mashine... split outer tank...pound out old bearings... press in new... reassemble.... look for leaks... repair man estament..$900...cost me less than 100.. took 4 hours
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paula from port st. lucie, FL
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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blown out front and back bearings on front loading washing machine
took lid off of washer (slides back, not pry) and had to dismantle from springs, rubber around door and pistons on bottom. also had to disconnect from electrical plugs and took out dispenser drawer and all hoses. also have to take off magnetic piece devices from off back of drum. mark everything before dismantling with a black permanent marker so you will know what went where when putting back together and what pieces were facing up,top, etc. once get everything freed up, entire tub pulls up out of the washer. get old shot bearings out of drum, but be careful not to beat on it too much so that you don't damage the shaft or "oblong" the tub, etc. ordered parts that arrived in about 2 days. to put new bearings back in, get large washers -one for front and one for back -same size as the bearings so you will have equal pressure coming from front and back, put a long bolt thru the holes in the bearings with one of the large washers on each end. put a nut on the end of the bolt and begin to tighten. this will pull the bearings together back into their positions without ruining them and gives you equal pressure all around. be careful when you get them tight, they will fit snugly back into place. put it all back together carefully, just like you took it apart. if you labeled everything, you should have no problem putting the puzzle back together. before putting the tub pieces back together, i ran a bead of silicone caulk to prevent leaks. started it back up and runs great! fixed it for total of $72 (including shipping charges), which is a lot cheaper than buying a new washing machine. it is tedious and somewhat challenging, but if you are in any way mechanical, you shouldn't have any problems.
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MICHELLE from FLORENCE, WI
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Washer not spinning and giving error message OE
Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.
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Allan from Virginia Beach, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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Cloged Drain
My washer would try to spin and remove the water according to the time allowed. Consequently my washer would take longer than the time allowed to drain therefore water would send a code error then the machine would stop working. So I remove the hose from the pump and found my son's little small sock blocking the drain. I removed the sock and reinstalled all hoses. Everything is fine now. No need for a replacement item. Just a little servicing.
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Darryl from chicago, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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Increasingly noisey while on spin cyle
Disconnected power. Removed washer top, upper front control panel, and front panel. Removed hoses from washer drum housing. Removed cabling and support springs and stabilizers. Removed drum housing from cabinet. Removed bolts that secure the two halves of housing. Removed rotor from drum shaft. Removed stator from housing. Supported drum housing and with hammer and punch, removed drum shaft from bearings. Replaced bearings and seal and reassembled in reverse order.
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Craig from Pisek, ND
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Not pumping out water
Hardest part was getting the correct part. Due to some glitch somewhere there was a mix up in the database for the correct pump number. This unit has two pumps mounted to the same housing. One is a recirculating pump and one is discharge pump. I ordered the discharge pump and kept receiving the recirculating pump. Discharge pump is LG PART#4681EA2001T and recirculating pump is LG PART #4681EA2002H Once in hand the install went fairly smoothly. Removed top - two screws on back of unit. Removed control panel with one screw on upper right inside corner, associated plugs and snap clips. Removed soap tray and drained water through filter tube. Removed screws in front of filter. Using Vise grips stretched spring from around front seal. Removed screws holding front of washer to top frame (2?)[accessed after soap tray removal]. Pump assembly located in bottom left, removed associated hoses, Marked wired colors on pump housings and removed. Removed assembly. Unscrewed pump, installed new pump and reversed procedure to reassemble. Struggled mostly with replacing spring around front seal. Stretch it as far apart as you can as you "roll" the spring in and then massage the seal to get the spring into correct position. Definitely a doable repair. Good Luck.
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Patrick from Ronkonkoma, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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R&R Drain Pump
The pump is apparently used for more than one washer, and the R&R instructions may be significantly different. I found a youtube video for my exact washer.
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Dion from Middletown, DE
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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pump not working, moter run, propeller was detached from shaft
Removed the top, the front, got to the pump, removed it and replace it with the new one.
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Jim from Billings, MT
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Washer Would not drain
Found the part of Part Select by describing the problem. used a Utube video and step by step we were able to take apart, replace and put back everything with just a screw driver - I saved so much money!
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Jody from San Jose, CA
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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Water was not draining and was making a grinding noise
This was very easy to instal. The aplaiance repair co. wanted $240 my LG is six years old and would rather buy a new one if I had to spend that much, so I gave it a shot and it took me 20 min to install the part. Told my wife she owed me $ 180 for my labor.
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Chris from Walla Walla, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Water will not Drain
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Nate-Talisha from Miramar, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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Inlet hot water valve was leaking.
1. Unplug washer. 2. Shut off water supply (hot and cold). 3.Remove hot water hose at washer inlet. 4. Remove the 2 plastic pieces that hold the washer top to the washer body by removing the 2 retaining screws. 5. Pull the top back to remove and set the washer top off to the side. 6. Unclip the electric harness from the inlet water valve. 7. With your pliers, loosen the clamp on the water inlet valve discharge hose and remove the hose from the valve. 8. Loosen and remove the 2 screws holding the inlet valve to the washer body. Install new hot water inlet valve and follow steps in reverse. Check for leaks before plugging washer back in. Run washer and check for leaks. Note: Excellent video available on You Tube. Consider replacing both the hot and cold water connecting hoses during the repair if they are old.
Parts Used:
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John from Houston, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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broken handle on door
Removed screws from door, not hinge, replaced handle, reinstall screws and you're done!
Parts Used:
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Jim from Albertville, AL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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