WD12412BD (ABWEEUS) LG Washer - Instructions

Viewed two (2) on-line video's for bearing replacement. Produced a 40 item "punch list" as to action to perform following video. Followed sequencing of video's. Noted a 10mm and 17 mm socket needed, used 3/8 drive sockets. Also noted that a "deep Socket" of unspecified size used to aid in removal of nylon pins attaching (3) shock absorbers. Found that 1/2 inch sized (SAE) socket in my 1/2 inch drive socket set fit in the confined space nicely. Did not need the "deep sockets" (3 plus inch overall length) rather a normal sized 1/2 drive socket worked nicely to depress the nylon pin retainers. During reassemble replaced outer tub gasket, checked bolt torque six (6) times over 45 min. to assure complete seating.

Former LG repair looked under washer while it was engaging & noticed motor was not spinning. LG took forever I ordered the part from you guys. It looked different from original. Figured out to take extra port for front loader. I have top loader. Installed washer works great!!

I BROUGHT UP THE YOUTUBE REPAIR VIDEO AND FOLLOWED IT STEP BY STEP AND WORKED OUT GREAT THANKS

Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.

Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.

Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.

Took off the old one and put the other one on. The only difficulty was that my husband has big hands and had a hard time getting to one end.

1. Remove Power from washing machine. Using an ajustable wrench,remove both the cold water and hot water hoses/lines from back of washing machine. 2. Unscrew the back plate, using the screwdriver (Phillips) and store back plate and screws for re-installation. 3. Using a small screwdriver (Phillips), remove the retaining plate fom the cold and hot water inlet valves and store plate and screws for re-installation. 4. Using the pliers, press the retaining clamp and slide it through the hose; remove the hot water valve assembly; drain water from the hose (be careful: hot water can scald and burn). Mark the electrical connection and the hot water hose. 5. Using the pliers again, press the retaining clamps and slide them through the hoses/lines;remove the cold water valve assembly and the cold water hoses/lines; drain water from hoses/lines. Mark the electrical connections and the cold water hoses/lines. 6. Remove new inlet valves from boxes and re-install in accordance with marking on hoses/lines and electrical connections. Using the pliers, move clamps over all the hoses/lines to tighten ends on inlet valves. 7. Replace retaining brackets on cold and hot water inlet valves and re-insert screws. 8. Replace the back plate and screws. 9. Power the washing machine by reconnecting the power cord into the electrical outlet. 10. Test the repairs by placing the washing machine in the "Rinse and Spin" cycle and check for leaks. If no leaks are detected, repair is complete.

Simply took hose off from inside machine and replaced it with new one. The tore one had a stopper on one end that wrapped to front machine; inside filter compartment. So I put stopper on the other end of new hose and wrapped it to it's holding spot in filter compartment.

found the leak, went to the website, called customer service, ordered the part... $24 later, problem solved. Great customer service and on-line support

Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy

The repair went well and your parts are easy to find. This is the second time I have used your services and both times have been great. Your parts are at great prices and your delivery is a lot faster that one would think.
Thank you

Turn off hot water supply and activate a cycle on the washer momentarily, with hot water selected on front panel options to relieve hose pressure. Slide washer out to gain access to rear of unit. Unplug washer from AC source. Using pliers, remove washer supply hose from washer-side of the line (water may drain from hose) Remove single Phillips screw at bottom of each nylon lid holder at rear. Using a plastic putty knife, place between front panel and top lid to loosen lid and slide to rear. Remove lid and store aside. Hot and cold inlet valves sit side-by-side at top rear of the unit. Disconnect connector from valve by pulling gently away from valve plug prongs and place to the side. Using pliers, compress hose clamp and move to lower section of hose. Carefully rotate hose back and forth to remove from assembly. Inlet valve is held to washer body rear with 3 small Phillips screws. Remove first 2 and then while holding inlet valve body, remove final screw to free inlet valve assembly. Replace with new assembly by reversing these steps.Make certain when supply hose is reconnected, it is firmly tightened but DO NOT over tighten. Test washer by running a cycle to ensure there are no leaks.

I watched a video of how to replace the pump and it showed taking the top and front off to get to it. I actually found this could be done by removing the back panel from the washer. There were two hose clamps you have to squeeze and slide up and two wires going to the pump. There are three screws holding the pump that need to be removed from the front of the washer. Once these are removed all you have to do is push a tab down and the motor slide right out. The pump assembly can also be reached from the bottom of the washer.

The bellows hose on the bottom of the tube had worn through where it flexed. This was an easy job except for the long reach you had to make under the washer to reach the hose clamps that held the part in place. These were spring loaded clamps which were easy to remove with pliers. I replaced them with ones that could be tightened with a socket wrench since it was hard to replace the sprung clamps.