WD-12439BDM LG Washer - Instructions

Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.

I first tried to replace just the tub bearings (and the shaft seal) but found it impossible to get the old bearings out of the old outer tub. Partselect.com made the return easy and I ordered the rear outer tub assembly, which includes bearings already installed. For the most part, you have to completely disassemble the washer, removing the entire outer tub. If I had to do it again, I would order a new seal for the outer tub as well. The hardest part is getting the tub back together inside the unit. It really helps to have a helper.

My washer would try to spin and remove the water according to the time allowed. Consequently my washer would take longer than the time allowed to drain therefore water would send a code error then the machine would stop working. So I remove the hose from the pump and found my son's little small sock blocking the drain. I removed the sock and reinstalled all hoses. Everything is fine now. No need for a replacement item. Just a little servicing.