TFT20JRXFWW General Electric Refrigerator - Instructions

Replaced flapper. Followed the video. The lamp caused the removable plastic bracket (which supports the control panel and the ice chute) to fuse with the plastic frame in the door. Eventually broke the fused plastic, removed the bracket, and filed the rough broken plastic before reassembly.

1. Put all perishable food into ice chest. Empty door shelves.
2. Remove top hinge cover with Philips screwdriver.
3. Supporting door, remove top hinge attached by two hex screws.
4. Lift door off bottom hinge.
5. On bottom of door, unscrew the hex screw holding the broken plastic cam.
6. Loosen the second hex screw enough to free the broken cam.
7. Replace the cam and tighten the hex screws making sure the opening of the cam lines up with the hole under the door.
8. Snap off plastic grill at the bottom of the refrigerator.
9. Remove bottom of the two hex screws holding the bottom hinge tot eh refrigerator body.
10. Loosen the second screw enought to rotate the hinge upsidedown. Tighten the screw again.
11. Now the rivet bottom is exposed so as to facilitate drilling it out to remove the broken cam.
12. Loosen the hex screw again and turn it back rightside up. Reinstall the bottom screw and tighten both of them.
13. Using an appropriate size bolt, lockwasher and nut, install other new cam.
14. Reinstall door reversing steps 1 to 4.
15. Don't forget to return the food to the 'fridge, by the way!

The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.

The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!

Use small putty knife to cut internal sealant on ice maker door trim piece. Then you can easily remove it.

This was a 15 year old great working GE regrigerator. Refrigerator was not cooling properly, though the freezer worked great. Using flashlight, examined cam riser which was clearly broken. YOU MUST ORDER TWO GASKETS AS BOTH WILL BE WORN. After removing all food from the door, taped plastic sheet over the open space to keep food somewhat cool Removed top hinge cover and screws on top of door and lifted door out of bottom bracket placing it flat on kitchen island. Unscrewed hinge elements including old broken cam and shims form the bottom of the door and fit in the new cam. Unfortunately one of the shims was broken, so I used a thin plastic black washer from the hardware store which was big enough to fit over the pin on the bottom of the refrigerator itself. Screwed all the parts back together. Be VERY careful to note how you removed them in the first place...mabe take a digital foto or two. This was kind of tricky to remember. Then used a hammer and chisel to break off the rivit holding the bottom hinge elements on the refrigerator. Sawing with jigsaw didn't work that well. The rivit came right off. Then used a flat head screw, lock washer and nut instead of a reivit and attached the new second cam riser. You are now done with the new parts. Simply reattached the door and it closed like new. Had a simultaneoius problem with a faulty defrost heater in the freezer which also had to be replaced and which was really easy to do. About an hour max. This was the real cause of the refrigerator not cooling properly. But that's another story.

Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.

First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .

Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.

I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.

First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.

Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.

BUY TWO CAMS! Just like the others, both of the cams were shot. My husband & I did this ourselves & have NEVER attempted appliance repair before.
We propped the door up high enough to access the bottom hinge piece on the fridge & removed using socket. Removed the cover from the top hinge. Slid door down off the top hinge in able to get to the cam on bottom of door. Replaced this cam 1st in order to get door back on while worked to get the old cam off hinge. As others posted, this is rivited on. Used grinder to grind off rivit & hammer & punch to punch out. Attached new cam with bolt & nut found in our tin of leftovers. Inserted hinge into door & reattached to fridge. DONE! Not hard at all & didn't even argue the whole time.

Removed door off hinge , remove bottom hinge, drill out rivet, lift off old cam & replace with new cam ,add new 1/4' BOLT(NOT SUPPLIED) to location where rivet was, reinstall bottom hinge & door ,check alignment, works perfect.

Thanks