TCW2013CS LG Washer - Instructions
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
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mark from pleasant prairie, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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The hot water inlet valve was leaking at the seal between the valve and cellinoid.
Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.
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john from pearl river, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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A leak was created via puncture of metal part of bra that fell out.
Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.
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Travis from Marietta, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Water was not draining and was making a grinding noise
This was very easy to instal. The aplaiance repair co. wanted $240 my LG is six years old and would rather buy a new one if I had to spend that much, so I gave it a shot and it took me 20 min to install the part. Told my wife she owed me $ 180 for my labor.
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Chris from Walla Walla, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Drain pump making noise and water wasn't being pumped out
I watched a video of how to replace the pump and it showed taking the top and front off to get to it. I actually found this could be done by removing the back panel from the washer. There were two hose clamps you have to squeeze and slide up and two wires going to the pump. There are three screws holding the pump that need to be removed from the front of the washer. Once these are removed all you have to do is push a tab down and the motor slide right out. The pump assembly can also be reached from the bottom of the washer.
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richard from rustburg, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Very visible tear in hose. It was 1 1/2" long
Simply took hose off from inside machine and replaced it with new one. The tore one had a stopper on one end that wrapped to front machine; inside filter compartment. So I put stopper on the other end of new hose and wrapped it to it's holding spot in filter compartment.
Parts Used:
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Tresa from McHenry, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Hot Water Inlet valve (solinoid valve leaking)
Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy
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MARVIN from MARYVILLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Leaking water on my Hardwood floor
After finding you on google it was easy to repair. It saved me $95.00 service charge. Your direction made it very easy.
Parts Used:
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William from Campbellsville, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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leaky inlet valve
found the leak, went to the website, called customer service, ordered the part... $24 later, problem solved. Great customer service and on-line support
Parts Used:
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Michael from Granite Bay, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Not pumping out water
Hardest part was getting the correct part. Due to some glitch somewhere there was a mix up in the database for the correct pump number. This unit has two pumps mounted to the same housing. One is a recirculating pump and one is discharge pump. I ordered the discharge pump and kept receiving the recirculating pump. Discharge pump is LG PART#4681EA2001T and recirculating pump is LG PART #4681EA2002H Once in hand the install went fairly smoothly. Removed top - two screws on back of unit. Removed control panel with one screw on upper right inside corner, associated plugs and snap clips. Removed soap tray and drained water through filter tube. Removed screws in front of filter. Using Vise grips stretched spring from around front seal. Removed screws holding front of washer to top frame (2?)[accessed after soap tray removal]. Pump assembly located in bottom left, removed associated hoses, Marked wired colors on pump housings and removed. Removed assembly. Unscrewed pump, installed new pump and reversed procedure to reassemble. Struggled mostly with replacing spring around front seal. Stretch it as far apart as you can as you "roll" the spring in and then massage the seal to get the spring into correct position. Definitely a doable repair. Good Luck.
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Patrick from Ronkonkoma, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Humming, no error code, not spinning
The problem ended up being the pump motor which discharges water from the washer. I figured out this was the problem after trying several things. I determined the motor was fine when it was empty. With the unit turned off, if you can rotate the tube with a quick spin and it lights up, probably this is OK. Then I tried to run it again and it went about 1/2 way through the cycle and stopped and started humming again. So I started emptying out the water, which I noticed was about 5 gallons which is way too much. so once empty, I took the pump off by turning unit on side. There are two hoses with hose clamps, and a few screws. Be careful to mark which wire plugs onto which side of the pump. One is brown and one is black. If you take the pump housing off, with the 3 screws, you should be able to pull the motor apart. Mine had water and scum from the wash in it, which was a dead give away that it was the problem.
Parts Used:
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Brian from Camden, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Leaking water valve
Hot water valve was leaking when washer was not in use and flooded floor. Advised owner to replace hit and cold water valve same time since only hot valve was bad. Hot water was easy but cold was difficult because it has the bleach and softener valve attached in one unto with three hoses and three wire connections. The opening at back of machine was small and you must have small hands to replace them. If not, then you have to remove top cover to get to it which is extensive.
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Desta from Brooklyn, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
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matt from Fuquay Varina, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Inlet cold water valve leaking
Ordered a new water valve, easy installation, removed top cover of washer. Two screws and three hose clamps, done in 20 minutes.
Parts Used:
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Howard from Aubrey, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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leaking from solenoid
removed 2 screws on back. removed top. disconected wires and hoses removes 2 screws holding assy in place and removed assy. put in new assy and installed hoses and plugs in same location removed from. reinstalled top and hose and ran washer.. new valve unite works but has a high pitched whine when valves turn on. :(
Parts Used:
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Creed from Surprise, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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