All Installation Instructions for Bosch Dishwasher SHXM78W55N

Piece that holds the insert broke

The dishwasher has inserts that can be raised and lowered to adjust the space between the dishes.
One of the holders broke.
I took out the old one and put a new one in.

1) The hardest part was identifying the piece.
This is the insert holder near the front of the rack, to the right of the cutlery basket (as you face the dishwasher)
The drawings on the site are tiny so it is hard to figure out which is the correct piece
There are 3 different numbers for each piece.
the number on the rack assembly diagram (0647)
the PartSelect Number (PS8728043) and
the Manufacturer Part Number (00616990)
I wound up ordering a number of parts and returning the ones that I didn't need (at my expense)

2) Be sure to take pictures before you remove the old piece. Once the broke piece was removed, it was not obvious to me how it the new piece connected.

Once I had the correct piece, pulling out the old one and installing the new one took no time at all.

Parts Used:

HOLDER

Dishwasher Holder

Alan from BALTIMORE, MD
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins

6 of 9 people found this instruction helpful.

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Filter-Micro was clogged with lime from hard water.

Replacement was fast and very simple. Was completed in less than 5 minutes.

Parts Used:

FILTER-MICRO

Peter from LEXINGTON, KY
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins

5 of 6 people found this instruction helpful.

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wheel (one of eight) missing from lower rack

Slip the wheel onto the axle, snap the clip facing up onto the frame

Parts Used:

Dishrack Wheel

Steven from LINCOLN, DE
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins

6 of 9 people found this instruction helpful.

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The washer had an error message in the display of E:09. I called Bosh on customer srevice and she said that the heat pump was not working and needed to be replaced. Since the motor is the main part for this that needed to be replaced as well. The pars were under $200.00 total so we oted to fix this

We followed the video and had no problems with leaks at all afterwards. The parts fit perfectly and the machine is working great again.

Parts Used:

Dishwasher Circulation Pump with Heater

HOSE CLAMP

Claire from ALPINE, AZ
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench (Adjustable)

6 of 9 people found this instruction helpful.

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dishwasher not emptying tub, dirty dishes when the dishwasher said the cycle was done

easy repair, but the check valve wasn't the problem, it was the float switch that isn't on the tech sheet in the dishwasher or mentioned as a possible culprit anywhere I could find on the internet

Parts Used:

VALVE-NON RETURN

daniel from AUBURN, IN
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins

6 of 9 people found this instruction helpful.

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Pump and heater failure!

Removed the dishwasher from the cabinet, laid it on its side, removed the old pump/heater, installed the new and reinstalled the dishwasher. What made this a little more difficult is my dishwasher has a bottom to it that would be very difficult to remove, access to the pump is from the side! I have large hands, not much room to work!

Parts Used:

Dishwasher Circulation Pump with Heater

Neil from CHESTER, WV
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Wrench (Adjustable)

5 of 7 people found this instruction helpful.

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WATER DRAIN MATRIX became plugged with sludge, stopping ventilation for draining function

removed machine so left side water drain matrix was accessible, replaced that unit, reinstalled machine to its built-in location.

Parts Used:

HOSE

WATER INLET

HOSE CLAMP

David from BURNSVILLE, MN
Difficulty Level:
Really Easy
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Wrench set

5 of 7 people found this instruction helpful.

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Inlet valve was leaking water at all times causing the unit to shut down with the bottom tray collecting water.

Repair was simple once the problem was diagnosed with the inlet valve.
Most of the work was in disconnecting the necessary lines so the dishwasher could be removed from the cabinets to replace the bad valve. Replacing the valve was easy. Reinstalling the dishwasher was just the reverse of the removal. The replacement part matched the original and solved the problem we had.

Parts Used:

Access Valve

Ronald from WASHINGTON, MI
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Wrench (Adjustable)

4 of 5 people found this instruction helpful.

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My flow tube had a hole in it

Initially, I received an E15 error. I evaluated for leaks but couldn't find anything except for water in the bottom of the dishwasher after about 30 minutes of the initial cycle. After discovering the hole in the flow tub, I order the part. It came a few days later & replace the part within a 15 minutes of receiving it. I didn't think it would resolve the issue but it did. Thank you!

Parts Used:

TUBE

Rick from LANDENBERG, PA
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers

4 of 5 people found this instruction helpful.

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Over the years the filter became too clogged with embedded particles

Really simple. You pull out the drain filter plate and pull the filter off the support and replace. I gave everything a good cleaning and put it back in place.

Parts Used:

FILTER-MICRO

Jim from EDINA, MN
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins

4 of 5 people found this instruction helpful.

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We accidentally damaged the upper spray arm

Easily removed the old one by carefully pulling it and repeated this procedure to replace it. Total time took less than 15 minutes

Parts Used:

Dishwasher Spray Arm

Sheldon from ROCKAWAY, NJ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins

3 of 4 people found this instruction helpful.

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When loaded, the lower rack would fall off the rails

The problem and solution were described on the internet. I ordered a set of 4 wheels for $43+. I received one wheel. When I called Drew told me that the order was correct, but the description on the web page was wrong. He was to sent me a return label, but it has not arrived. Since then I went to the Bosch website, found the set of wheels (Part 10016657) for $42. They have been installed and the problem seems to have been fixed.

Parts Used:

Dishrack Wheel

CLYDE from TREGO, MT
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins

3 of 4 people found this instruction helpful.

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The old basket didn’t fit in the new lower rack

just placed the basket in the rack

Parts Used:

CUTLERY BASKET

Pat from Wichita, KS
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins

3 of 4 people found this instruction helpful.

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Water leaking and high pitch noise mid way through operation.

Mistakenly opened covers for the drain pump. Had to put those covers back in place.
Heater and pump installed easily with a bit of careful maneuvering the plugs and plug housing from the exterior. Pump installed in place easily. Clamp fit perfectly.

Parts Used:

Dishwasher Circulation Pump with Heater

FILTER-MICRO