PSC23PSTS General Electric Refrigerator - Instructions
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No water from the dispenser
I pulled-out & unplugged the refrigerator. Removed the screws to gain access through the lower back panel. The water valve is on the left side as I face the back of the fridge. It has one screw holding it to the frame of the fridge. Once it is free, the main water hose is unscrewed and the two out-let lines were pulled-out. If your valve was not ruined prior to this, it is ruined now, as the lines will not re-seat. Then everything is done in reverse order. I did cut 1/2 inch off of the two lines so that they reseat into the new valve. Just push into the valve and they are good.
Parts Used:
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Anthony from Carmel, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Would not defrost
Replaced defrost thermostat along with temp sensor watched the video on this page simple fix
Parts Used:
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Rachel from LUDOWICI, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Ice maker working but water dispenser not working
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refrigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explanation. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call.
Parts Used:
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David from WATERLOO, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench set
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WATER DISPENSER WAS NOT WORKING
1. Slide out refrigerator away from wall.
2. Unplug refrigerator electrical cord.
3. Slide out refrigerator further to be able to get in back of.
4.Turn off water control going to refrigerator.
5. Clear top shelf around water filter area, remove water filter.
6. Remove water filter cover housing lid by lifting off.
7. Using a ¼" nut driver, remove two screws attaching water filter housing.
8. Go to back side of refrigerator, & remove 2 screws from the silver cover plate of MWD manifold water line unit.
9.Using ¼" nut driver, remove lower cardboard cover that protects the motor & fan area.
10. Clean motor & fan area with old tooth brush gently, & vacuum dust off.
11.Using (2) ½" open end wrenches, loosen & remove both water lines.
12. Go to front inside of refrigerator. Gently pull out old water line manifold assembly, you may have to twist it some to get the protective sleeve out of the hole.
13.Insert new water line manifold assembly into the hole, when it gets to mostly in, gently work the protective sleeve through the hole.
14.Position the new manifold water filter housing into place & reinstall 2 screws. Do not over tighten.
15. Go to back side of refrigerator, gently push down on protective sleeve so you then can replace silver cover with 2 screws. Do not over tighten.
16. Remove old tape that was originally holding water line tubings.
17.Connect water lines to water supply lines, using (2) ½ " wrenches. Tight, but not over tight.
18. Re tape water lines to back of refrigerator, using a strong tape like duct tape in an orderly fashion.
19. Turn on water supply, check for leaks.
20.Re install black cardboard piece on lower end of refrigerator.
21. Plug in refrigerator.
22. Install water filter inside of refrigerator. Install cover over filter housing.
2. Unplug refrigerator electrical cord.
3. Slide out refrigerator further to be able to get in back of.
4.Turn off water control going to refrigerator.
5. Clear top shelf around water filter area, remove water filter.
6. Remove water filter cover housing lid by lifting off.
7. Using a ¼" nut driver, remove two screws attaching water filter housing.
8. Go to back side of refrigerator, & remove 2 screws from the silver cover plate of MWD manifold water line unit.
9.Using ¼" nut driver, remove lower cardboard cover that protects the motor & fan area.
10. Clean motor & fan area with old tooth brush gently, & vacuum dust off.
11.Using (2) ½" open end wrenches, loosen & remove both water lines.
12. Go to front inside of refrigerator. Gently pull out old water line manifold assembly, you may have to twist it some to get the protective sleeve out of the hole.
13.Insert new water line manifold assembly into the hole, when it gets to mostly in, gently work the protective sleeve through the hole.
14.Position the new manifold water filter housing into place & reinstall 2 screws. Do not over tighten.
15. Go to back side of refrigerator, gently push down on protective sleeve so you then can replace silver cover with 2 screws. Do not over tighten.
16. Remove old tape that was originally holding water line tubings.
17.Connect water lines to water supply lines, using (2) ½ " wrenches. Tight, but not over tight.
18. Re tape water lines to back of refrigerator, using a strong tape like duct tape in an orderly fashion.
19. Turn on water supply, check for leaks.
20.Re install black cardboard piece on lower end of refrigerator.
21. Plug in refrigerator.
22. Install water filter inside of refrigerator. Install cover over filter housing.
Parts Used:
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Timothy from TAMPA, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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water line (from the PS304374 Dual Inlet Water Valve) to the ice maker was craked and leaking
1. Removed the back panel of the fridge to get access to the inlet water valve.
2. Removed black poly water line from valve (pull back on white ring where line is attached and pull the line out)
3. Removed the inlet tube from top-back of fridge (where it goes into the ice make). use putty knife to get under the sticky white gasket beneath the black oval housing and pull the tube out form the back of the fridge.
4. Replace the water line with new part taking care to properly seat the line into the the bottom water valve and pushing the water tube into the hole for the ice maker.
Note: Be sure to take off the protective covering from the white - sticky grommet and push to adhere to metal on fridge.
to be safe - use a bit of clear silicone chaulking round the perimeter of the grommet and push to tighly bond the water inlet tube to the fridge.
The reason for this - is that if you do not get a good bond using the white - sticky gormmet alone - you may have the water tube inside the ice maker freeze up.
Also once the new water line is installed be sure to secure the line to the metal back of the fridge - so the line will not move. some fridges come with metal hose clamps to do this - otherwise use duct tape
2. Removed black poly water line from valve (pull back on white ring where line is attached and pull the line out)
3. Removed the inlet tube from top-back of fridge (where it goes into the ice make). use putty knife to get under the sticky white gasket beneath the black oval housing and pull the tube out form the back of the fridge.
4. Replace the water line with new part taking care to properly seat the line into the the bottom water valve and pushing the water tube into the hole for the ice maker.
Note: Be sure to take off the protective covering from the white - sticky grommet and push to adhere to metal on fridge.
to be safe - use a bit of clear silicone chaulking round the perimeter of the grommet and push to tighly bond the water inlet tube to the fridge.
The reason for this - is that if you do not get a good bond using the white - sticky gormmet alone - you may have the water tube inside the ice maker freeze up.
Also once the new water line is installed be sure to secure the line to the metal back of the fridge - so the line will not move. some fridges come with metal hose clamps to do this - otherwise use duct tape
Parts Used:
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Daniel from ZIONSVILLE, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
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Water not dispensing
Background: My refrigerator was part of the class action law suit back in 2006. As a result both doors, the auger in the ice maker and a heating element in the freezer were all replaced.
Problem this time: Water was not dispensing.
Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.
Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.
However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Problem this time: Water was not dispensing.
Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.
Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.
However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Parts Used:
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Bob J from Platte City, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Ice chute frosted up
Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
Parts Used:
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Phillip from Springfield, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Ice maker door didn't open and close properly
I removed the outer plate by sticking a very small screwdriver in the small holes at the bottom of the plate and pulling the plate toward me.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
Parts Used:
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M Alan from Lebanon, TN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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The Ice Flapper warped and clogged up the Ice Shoot
I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!
Parts Used:
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Ronald from Elkridge, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Was not getting water to the door.
Moved refrigerator out from wall, unplugged from electric, removed plate at bottom back with 1/4 nut driver, turned incoming water valve off, disconnected water line from water valve on refrigerator, removed mounting screw, remove water lines from valve and electrical plugs, set old valve aside and replace with new valve, reconnecting water lines and electrical plugs then remount bracket, reconnect water line from source, open water valve and check for leaks, replugged refrigerator and depressed the door button to check to see if working. It worked and there was not any leaks. Replaced back plate and placed refrigerator against wall. Job completed.
Parts Used:
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nancy from Mt. Washington, KY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench set
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Fresh Food lever, under door, missing roller, make loud sound when closing door.
Removed tension spring, removed old lever, installed spring on lever, inserted lever in hole, re-attached spring to hook under front of refrigerator.
Parts Used:
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Dennis from AUSTELL, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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Ice maker solenoid failure
several times I had to remove the ice maker door solenoid due to it sticking. I ordered a new one from parts select. Problem solved!!!
Parts Used:
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Robert from Mahopac, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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ice maker broken
I removed the 4 screws from the cradel then I wedged the tabs open on the unit and removed the main operating mechanism .Ithen removed the broken parts and reassembled the mechanism I put the unit back together in
reverse order. It works just fine.
reverse order. It works just fine.
Parts Used:
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Loren from Massena, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Ice cubes froze in the tray and frost was all underneath
I read stories from the website how others did it so I figured I would give it a try. I put all the frozen stuff in the refrigerator piled up. Took out the shelves. Took out 2 screws with a socket extension ( nut driver will work fine.) Remove the light bulb. lifted up on the back panel...it came right out. Saw the coils and on top the sensor. Took it off, cut the wires, spliced in the color coded new one ( pink to pink, orange to orange) Stuck it in the top coil in the original position and crossed my fingers! I put all the pieces back easily, restocked the freezer and waited. HOORAY!! My ice cubes are all separate and free. NO frost inside. A very easy fix for $20.
Note: If there is a large amount of ice build up on your coils a hair dryer works great. The drain is on the bottom anyway. Also , you may want to seal around the wire nuts to keep moisture out. I did
Note: If there is a large amount of ice build up on your coils a hair dryer works great. The drain is on the bottom anyway. Also , you may want to seal around the wire nuts to keep moisture out. I did
Parts Used:
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Michael from Sylva, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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cold water dispenser would not stop running
Turn off the water.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Parts Used:
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Robert from Summer feild, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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