PDW9700L00II General Electric Dishwasher - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Dishwasher would only 'partially' drain; dishes needed more rinsing.
Called repairman: announced that the drain pump was gone. Did not seem right. Went to the website. Found what I was looking for. 49% of the time it was a check-valve issue; only 26% of the time was the pump the problem. Took the unit from under the counter; got it on its side; removed the drain pump. Found my first check-valve, but thediagram showed a second lower one toward the sump. Having located both and purchased two valves and and the lower holder piece, I was ready to finish the job. Quarter-inch nut driver and a screw driver and the valves were in and the drain pump re-installed. Most difficult in my case was getting the dw back into its spot and lashed down! Thanks for the good guidance!
Parts Used:
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James from SEDONA, AZ
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
3 of 4 people
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ball bearings falling out of the upper dish rack
pulled the end caps, pulled the upper dish rack out. Installed the rear end cap on the right hand side of the inside slider for the rack. installed the bearing and slider in position. Put the upper rack back in and installed the front end caps.
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George from Cincinnati, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 13 people
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Wire basket rusting.
The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
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Scott from pleasanton, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
4 of 7 people
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Old silverware basket wore through and melamine utensils fell through and stuck to heating element which cost me $100 for repairman to remove
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Diana from NAPLES, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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plugged Detergenent Pump & noisy Blower
Access to the parts was easy. Simply remove the outer door cover.
The only problem was that I had to disassemble and reassemble the dishwasher two times. Other than that, the actual repair was very simple; remove the old, replace with new and test with the built in diagnostic.
The only problem was that I had to disassemble and reassemble the dishwasher two times. Other than that, the actual repair was very simple; remove the old, replace with new and test with the built in diagnostic.
Parts Used:
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Dale from Victor, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
8 of 19 people
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Dishes Weren't Getting Clean At All
The sump was very clogged with caulk like crud that we think was a chemical reaction from soap that was used the first two years. When I first started troubleshooting, the sump seemed to be the problem, so I replaced that. There was a small hose on the sump that was broken so it made sense to replace it anyhow.
When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.
I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.
Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.
My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.
TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.
I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.
Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.
My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.
TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
Parts Used:
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James from HGHLNDS RANCH, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench set
2 of 2 people
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Plastic hinge arm link broke
Squeeze the new link to the cable hook with pliers while locking the vise grip to the cable for easier handling. Then, using the vise grip on the cable, hook the other end of the link to the dishwasher door hook
Parts Used:
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Eric from EAST MEADOW, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
2 of 2 people
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Leak under the appliance
After finding the leak source I have targeted the piece part on your web. It came 2 days after and I replaced the defective part by the new one. I switch off the water, untied the nut to release the pipe, take out the part.
Parts Used:
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paul from arlington, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
3 of 5 people
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Bottom dishwasher rack rusted out
Simple install- just roll it in. Fit perfect. Better design than OEM part. Perfect.
Parts Used:
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John C from SPRINGFIELD, VA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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leg fell off of bottom rack.
Slid it in. Very easy and the replacement part is built better than the original part.
Parts Used:
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Jonni from VACAVILLE, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Older wheels had broken clips.
Simply remove broken wheels and clip on replacements. No tools are necessary for this fix and the replacement was inexpensive and easy to install. The kit worked beautifully.
Parts Used:
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Wayne from SEASIDE, OR
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Old parts showing wear
Watched a YouTube video on disassembly, parts replacement, and reassembly.
Parts Used:
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Suzanne from CHEYENNE, WY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Rack was rusted and broken.
It was a very simple replacement. I took the old one out and rolled the new one in. It took less than 5 minutes!
Parts Used:
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Amelia from PEORIA, IL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Leaking Solenoid valve
1.Shut off the electric! 2.Shut off the water Supply. 3.Removed the two lower front panels(Two bolts each) . 4.The Water supply Solenoid is located far left up front . 5. Unplug power connector clip to the solenoid. 6.remove the two mounting bolts . 7. Use pliers to compress the rubber hose clamp And slide down the hose . 8 some small amount of water maybe in the hose a pan maybe necessary under the solenoid. 9.Gently pull the rubber hose off the nozzle. Complete installation in reverse. May The Force Be With You!
Parts Used:
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William from ANNAPOLIS, MD
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
2 of 2 people
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emit holes partially plugged and metal of lower arm separated
lower arm lifts off and new sets right on. The upper arm needed a "holding" screw removed (from under the shelf) and replaced with the new arm.
Parts Used:
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Mary from LARAMIE, WY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
2 of 2 people
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