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PDW9700J03II General Electric Dishwasher - Instructions

All Instructions for the PDW9700J03II
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Dishes were not drying inside the dishwasher after the dishwasher cycle completed
The installation video that is on the website with the part is very helpful & easy to follow. The wires that attach to the heating element & the nuts that hold it in place are actually located a few inches off the ground so I didn't need to tip the machine over to pull them out & unscrew the nuts. All I had to do was unscrew the screws that hold the dishwasher in place under the counter next to the sink, pull it out & was able to reach the wires underneath it.
The actual repair took me less than 30 minutes, I marked it as 30-60 because during the somehow the water line going to the dishwasher had come loose from under the sink (not at the dishwasher) & because of this I had to stop midway to deal with some loose water & tighten things back up. I would recommend following the video, there really isn't much more to add that would be helpful.
Parts Used:
Heating Element
  • Christopher from GLEN ALLEN, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench (Adjustable)
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Blocked inlet valve
Removed kick panel and pulled out the unit from cabinet carefully. Turned off water and power. Removed the water feed and used an aluminum pie tin line a low-profile drip pan to catch the extra water and used a scrap towel to clean the dust and extra water spilling out. Used sockets and wrench to remove the old inlet and screwed out the housing to examine the old inlet. No real way to clean it. Honestly, I don’t see a reason for the filter. There’s no way to replace it and it’s not easy to change out anyway. The particles were so small they could have passed through and not harmed the system. A better and more practical place for any filter would be just in front of the inlet that could just pop in every 2-3 years as needed preventatively in 5 minutes. Anyway, I reassembled and tested. Water flow was great. I think it cleans better too because the hot water fills the plastic reservoir faster and stays hot to clean more effectively.
Parts Used:
Water Inlet Valve
  • Timothy from DURHAM, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Broken spring on door.
See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.
Parts Used:
Hinge Arm Link
  • Ron from SOUTHPORT, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Dishes Weren't Getting Clean At All
The sump was very clogged with caulk like crud that we think was a chemical reaction from soap that was used the first two years. When I first started troubleshooting, the sump seemed to be the problem, so I replaced that. There was a small hose on the sump that was broken so it made sense to replace it anyhow.

When that didn't help I put the dishwasher into service mode and observed that there just wasn't enough water to spin the sprayer. Therefore it was a water quantity problem, which can be caused by either the Water Inlet Valve or the Flood Switch.

I ordered both the Water Inlet Valve and the Flood Switch, just in case. I replaced the valve first and when that worked I did not install the switch.

Installation was performed with the dishwasher still inserted in the cabinet. If you have big hands, pull the dishwasher out. With sockets and nut drivers, I was able to remove the assembly. After pulling it out enough to clear the dishwasher, I was able to get a screwdriver on the outlet side clamp and a wrench on the inlet side hose.

My old valve had a 90° elbow on it and that was difficult to remove. Installing the elbow on the new valve was just as bad. The valves don't have enough clearance to get a wrench on them to keep them from turning while the elbow is tightened.

TIP: Take a picture of the valve before removing/disconnecting anything. I don't know if the electrical connector can attach either way but I made sure to put it back on exactly the same way it was.
Parts Used:
Water Inlet Valve
  • James from HGHLNDS RANCH, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
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worn wheels on upper rack
parts were easy to find and the repair was a breeze. Thanks for your help.
Parts Used:
Upper Rack Wheel
  • Paul from Oakland, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Old rack was rusted out and missing most of the wheels.
Easiest repair ever. My new rack arrived in three days, opened the box and slid it in. Better quality than the original. Excellent service!
Parts Used:
Complete Lower Service Rack Assembly
  • Jim from Palatka, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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clips on wheeles were broken
replaced clips that were much better made.
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • sean from oakland gardenns, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
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The detergent dispenser latch was broken
The repair was easy. Removed all the screws from the inside door panel, approx. 11. Watch out for that last screw as there isn't anything else holding the outside panel, inside panel and control panel together other than those screws. I then unplugged the old dispenser backed out another 6 screws and replaced the old dispenser with the new one. Put it all back together within about a half hour.
Parts Used:
Detergent Dispenser with Rinse Cap
  • KEVIN from MACKINAW, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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I'm told I had a typical pump seal leak.
I unplugged and removed my dishwasher and followed the instructions extactly repairing the pump and replacing the parts I had just received. I torgued the ring to the specified amount, installed the pump and found the impeller could not turn. I dis-assembled it all again and loosened the ring to allow the impeller to turn, reinstalled it and when I initiated the wash cycle, water began running wildly. Next step, replace motor and pump as the pump motor shaft has gone out
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Impeller and Seal Kit
  • Joseph from Tucson, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Detergent cap would not stay closed
After removing the screws, the front of the dishwasher easily came off. I put 2 screws back in to hold the control panel in place. I did not want that to dangle while replacing the part. The part came off easily after removing the screws. Everything went together easy.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Michelle from Carlisle, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Couldn't drain water
I connected one end of hose to the drain using a hose clamp and screwdriver then connected the other end to the dishwasher using anouther hose clamp and a screwdriver..
Parts Used:
Drain Hose
  • Janice from Rockville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Wheels on lower unit kept falling off.
I simply removed the old (broken) stud rollers by pinching them with a needle nose pliers and pushing them out, snapped the new stud roller in the wheel, and snapped the wheel onto the lower basket unit. If you have all of the wheels and they are in good shape, you do not need to buy new wheels, the new stud rollers work just fine with the old wheels.
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • Laura from Waunakee, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Basket Wheels Were Falling Off
This was a simple part swap. The stud rollers are the small peg-clips that hold the wheel on the lower dish rack. Removing the old stud rollers from the wheels required a pair of pliers. I then popped the new stud rollers into the old wheels and snapped them back onto the lower dish rack. I scored some major points from my frustrated wife -- easy, fast fix!
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • John from Magnolia, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Bottom dish basket would not roll in and out. Wheels were falling off.
Removed the existing stud rollers with the wheels attached. Then removed the wheels from the stud roller. Then snapped the wheels on the new "Better Designed" stud rollers. Then easily snapped the new stud roller assembly in place. Piece of cake...works like a charm.

Thanks,

Randy
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • Randy from Placentia, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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wheels kept falling off bottom rack
Man, if you need help doing this repair, you shouldn't even own a dishwasher, much less a house. This was the easiest repair in the entire galaxy. First, I removed the old wheels, which was easy becasue they were always falling off by themselves. I then had to use pliers to squeeze the old studs to remove them from the wheels. All the wheels were still in good shape. Then I snapped the wheels onto the new studs, and snapped the studs onto the lower rack. And then, it was like I was in heaven. Bluebirds were singing, the sun was shining, my lower rack was sliding in and out and in and out like it was new. O happy day.
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • John from Easley, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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All Instructions for the PDW9700J03II
91 - 105 of 367