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PDT720SSH6SS General Electric Dishwasher - Instructions

All Instructions for the PDT720SSH6SS
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No heat in both water and air
Followed troubleshooting procedure to determine that defective Flood Switch caused the problem and not the Heating Element. Replaced only the Flood Switch. I also replaced a deteriorated door gasket.

De-installed dishwasher from cabinet, removed door, and tipped unit over with back of tub resting on floor.

I followed the document referenced here for the troubleshooting and repair procedures: GE Appliances Technical Service Guide, 2012 GE Dishwasher, 31-9226.pdf available on web.
Parts Used:
HEATING ELEMENT Flood Switch
  • Alvin from SCHENECTADY, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
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REPLACE DOOR CABLE
Removed the top two screws that hold the dishwasher to the cabinet , remove the two screws on the bottom panel and remove the panel. Screw the levelers all of the way up and pull out the dishwasher about 6 to 8 inch. Hook the new cabe on the spring and pull around pulley and attach it to the door bracket. I replaced both cables. Reverse to complete.
Parts Used:
Door Cable
  • Lonnie from YUKON, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Dishwasher Not Draining
The pump went out after a few months of very loud noise during the drain cycle and then one day no drain or noise. A bit of research shows that this pump goes out frequently on this model so I ordered a new pump after inspecting the old pump for a clog or snag on the rotors.

The Install:
After removing the dishwasher from it's installed location and turning it on it's side (unplug water and electric of course), I was able to remove the pump from the two lines that connected it to the dishwasher and the drain line. I also had to unplug the pump from an electric connection to the dishwasher. Swapping out the new pump was the same but in reverse. Not a hard install, only simple tools required.

One note, my electric connection to the dish washer was different on this model pump since they changed the original part but there is an adapter included with this part so make sure it is in the box and fits before beginning.
Parts Used:
Single Speed Drain Pump Kit
  • Ivan from MANSFIELD, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Diswasher was leaking
Drain hose elbow (#326) had a crack in it. Disconnected power, slid dishwasher out and laid on its back. Hose had two pinch clamps to remove. Replace old hose with new one and used standard hose clamps. Put dishwasher back in place and hooked power back up. Entire process took less than 30 minutes. PartSelect had elbow for about $6. GE does not sell just the elbow. They sell whole pump setup for about $106.
Parts Used:
Drain Hose Elbow
  • Fred from FLORENCE, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Drain pump quit draining
My granddaughter's fian'ce actially replaced the pump.
He pulled the dishwasher out, tipped it over and quickly and easily replaced the pump.
I had already snapped the converter on to the pump so it was ready to hook up. I had read previous messages that this part had a converter.
After putting the washer back in place we set it on a light wash to test it.
It went very well.
Parts Used:
Single Speed Drain Pump Kit
  • Mary from KINGSVILLE, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Dishwasher door was leaking at bottom.
When new gasket arrived almost two weeks after it was sent out from Green Bay, I took out old gasket, marking which side was in and which out.
Then, with hands, fit new gasket in place making sure it was centered.
No leaking; it worked.
Thanks.
Parts Used:
GASKET TUB Stainless Steel
  • Neil from NEW YORK, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
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Ge Dishwasher was not filling with water
I replaced the Flood Switch Part Number: WD21X10519.
I found that be removing the bottom front cover under dishwasher door, there was a small black plastic clamp holding up the wiring cable. By disconnecting the clamp, it gave me a few more inching of wire inside the machine, which made disconnecting old flood switch easier. It also help in installing the new flood switch. Then finally i reinstall the clamp cable under the machine to finish the job.
Parts Used:
Flood Switch
  • Robert from DANBURY, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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Wife said Dishes were not Drying and leaving Spots !
I tested Heating Element with Ohm Meter-Direct Short (if open it would have been bad and I would need to replace the element. Per the Website Troubleshooting for GE dishwasher, it said Heating Element (65%), Float Switch (32%), or Computer Board (only 3% Chance of it being board). So I ordered Float Switch. Later I noticed that the dishwasher would not change wash cycles from Heavy, Normal or Light.
So I turned the Circuit Breaker on and off. This fixed the Wash Cycle.
When the Float Switch Came in, I installed it in a few minutes watching the video on the GE Troubleshooting Page. Later when it was running I checked the operation and when I opened the door, the wife says seeing the steaming water, You fixed it, the Water is Hot now ! It was all about Hot Water, not the Heating Element at all ! And I think everything was fixed when I flipped the Circuit Breaker on and off and re-set the computer board. I think replacing the Float Switch was good maintenance, cause it was really dirty and needed to be replaced soon anyway. And it may have avoided my wife's next misdiagnosis with our dishwasher. This was 2 weeks ago, and all is well.
Sincerely,
Scott
Parts Used:
Flood Switch
  • Randal from TWIN FALLS, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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Lower rack was broken/ rusted
Just snap part in position quick to do.
Parts Used:
Dishwasher Fdt Coated Lower Rack
  • louis from ROCKTON, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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new dishwasher with broken upper spray arm
The part did not fit at all but not worth it to me to return it. The part I need is about 20 inches in length and the one sent was about 10 inches. I will simply call for this dishwasher to be repaired or replaced.
Parts Used:
Upper Spray Arm
  • Marlene from FT WASHINGTON, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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dishes were not dry at end of completed wash cycle
Followed the instructions on the video, it was pretty straight forward. It was helpful to know what to expect before hand like removing accumulated water in the drain before removing the flood switch so as not to have that water drain under the dishwasher. Knowing to have a nut driver with magnetic tip was helpful in removing and reinserting the screws. all in all it was pretty easy repair.
Parts Used:
Flood Switch
  • louis from FRANKFORD, DE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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roller wheel was melted.
I removed the old roller wheels and the new roller wheels snapped together and the simple instructions made the repair quick and simple..
Parts Used:
RACK CARRIER AND ROLLER KIT
  • Julian T from Dalton, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Guide Rail for Rack Broke
I determined the guide rail on one side had broke when the white plastic bearings fell out of their track. I decided to replace both sides at the same time, so I ordered 2. They arrived quickly and I installed them and placed the middle rack back into the dishwasher. Went together fairly easily. I took pictures before removing the guides from the rack, so I would remember how to put the new ones back one when they arrived. Very happy with this DIY repair that easily would have taken much longer and would have been way more expensive! Thank you!
Parts Used:
INNER RAIL UPR RACK Assembly
  • Cody from Denver, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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washer would nt ru it beeped 3x and flash start lite
Looked upm the problem it said door wasn.t closed so cause was the door latch. put in the new one no change so I bought a new dishwasher
Parts Used:
Door Latch
  • Robert from ST AUGUSTINE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Dishwasher was not drying
I followed the U tube instructions already put out part select.
Parts Used:
HEATING ELEMENT
  • Larry from STERLING, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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All Instructions for the PDT720SSH6SS
46 - 60 of 77