PCF23NGWW General Electric Refrigerator - Instructions
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Ice maker door didn't open and close properly
I removed the outer plate by sticking a very small screwdriver in the small holes at the bottom of the plate and pulling the plate toward me.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
Parts Used:
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M Alan from Lebanon, TN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 6 people
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Ice chute frosted up
Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
Parts Used:
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Phillip from Springfield, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
6 of 9 people
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Ice maker solenoid failure
several times I had to remove the ice maker door solenoid due to it sticking. I ordered a new one from parts select. Problem solved!!!
Parts Used:
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Robert from Mahopac, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 6 people
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ice maker broken
I removed the 4 screws from the cradel then I wedged the tabs open on the unit and removed the main operating mechanism .Ithen removed the broken parts and reassembled the mechanism I put the unit back together in
reverse order. It works just fine.
reverse order. It works just fine.
Parts Used:
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Loren from Massena, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
8 of 15 people
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Refrigerator light not coming on
Our daughter spilled juice on the refrigerator light button. It started with the light coming on very slowly and then not at all. We popped off the old button with a flat head screwdriver, plugged in the new one. Works perfect. Can't believe how inexpensive and easy the fix was.
Parts Used:
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Frances from Beavercreek, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 6 people
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Freezer coils were iced up,was not cold enough,suspected the heater was the culprit
I had looked at videos on you tube,it looked simple enough. I mostly do my own repairs so I gave it a shot. the job went well,if you do not fix things around the house don't try to do the repair,find a handyman in your neighborhood to help you out,cheaper than calling a refrigeration man. It is not that hard to do.
Parts Used:
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robert from WOONSOCKET, RI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 4 people
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The water dispenser was very slow
I Googled G.E. refrigerator water dispenser slow
There was a UTube video where the guy described the issue I had. Plus step by step instructions on repairs. Sure enough, I had the same issue.
Repairs were simple.
Shut the water line off, removed water line , drained the water out, after loosing the water tube from the control valve, I pulled the valve out a little so I wouldn’t get water in the electrical connections. Pulled 2 screws out of the bracket where the lines go into the refrigerator. From the inside, I removed the water filter cover, removed the filter, 2 screws holding the filter head in place. Pulled lines and filter head out. The u-tube video was very good. 2 things I did different was I pulled the control valve out a little so the water wouldn’t get into the electrical connections. The other, I used a nut driver to remove and install the filter heads
There was a UTube video where the guy described the issue I had. Plus step by step instructions on repairs. Sure enough, I had the same issue.
Repairs were simple.
Shut the water line off, removed water line , drained the water out, after loosing the water tube from the control valve, I pulled the valve out a little so I wouldn’t get water in the electrical connections. Pulled 2 screws out of the bracket where the lines go into the refrigerator. From the inside, I removed the water filter cover, removed the filter, 2 screws holding the filter head in place. Pulled lines and filter head out. The u-tube video was very good. 2 things I did different was I pulled the control valve out a little so the water wouldn’t get into the electrical connections. The other, I used a nut driver to remove and install the filter heads
Parts Used:
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Shirley from DUBUQUE, IA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench set
4 of 4 people
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Wasn't making ice
1. I unplugged the refrigerator/ freezer
2. Turned off water supply
3. Removed the screws that held the cardboard skirt in place
4. Unplugged the water tube from the push connect
5. Removed the screws around the water inlet to the ice maker
6. Remove the water fill tube
7. Install new water fill tube and put all the screws and plates back where they go
2. Turned off water supply
3. Removed the screws that held the cardboard skirt in place
4. Unplugged the water tube from the push connect
5. Removed the screws around the water inlet to the ice maker
6. Remove the water fill tube
7. Install new water fill tube and put all the screws and plates back where they go
Parts Used:
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Kyle from LAPWAI, ID
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
4 of 4 people
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broken plastic freezer shelf front.
Emptyed shelf of food. Aligned new plastic front piece. Pressed front. Went right into place.
Parts Used:
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Sharon from PEORIA, AZ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
4 of 4 people
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Broken Drawer
All I had to do was slide it in. But that's not what made me so thrilled with your site. What won my devotion was your site's ease of use (I couldn't find what I was looking for on GE's site) and the promptness of delivery. I will certainly use you again and recommend your services to my friends!
Parts Used:
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Susan from Clifton, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 10 people
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piece broke off on stripper causing ice to jam
tab on right top, flat insert on left. Pull up, toward you and to the right. It pops off. No tools needed.
Parts Used:
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Kevin from Anaheim, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 10 people
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The water dispenser was not working, then the tank was leaking
The water dispenser was not working, but when I pressed the lever I could hear it attempt to disperse water. But when looking inside I could see that when I pressed the lever it was spewing water from the tank. I was not certain why it was not dispersing water, but I knew I had to replace the leaking tank. I found several YouTube videos that described in detail how to replace the tank (and I highly recommend doing that). The removal and replacement was very straight-forward and that part took only about 30 minutes. But the time-consuming part was cleaning behind the refrigerator and cleaning the inside as well (since I already had most of the shelves out). Then once I got it all back together I tested the water dispenser and still nothing. So I disconnected the line coming out of the tank going up into the door and then tried again. This time water was coming out of the line. So at that point I was fairly confident that the problem was a frozen line somewhere in the door. After leaving it unplugged for a while and also heating the door with a hair dryer, I connected the line again and got water dispensed.
Parts Used:
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Steve from AUBURN, IL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 4 people
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Intake hose to ice maker broke
After shutting off the h2o, I unplugged the refrigerator. Using the nut driver, I removed the cardboard backing. Then I removed the fitting where the inlet line to the ice maker and pried the old tubing from the unit. I then undid the clasp about 1/2 way up the back and removed the section that went through the back to the ice maker.
I then reassembled everything and plugged in the refrigerator as well as turning on the water.
Keep in mind that because h2o and electricity are involved. MAKE SURE THERE ARE NO h2o LEAKS.
I then reassembled everything and plugged in the refrigerator as well as turning on the water.
Keep in mind that because h2o and electricity are involved. MAKE SURE THERE ARE NO h2o LEAKS.
Parts Used:
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Leif from Jacksonville, FL
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
4 of 4 people
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No ice cubes, ice down the inside back of freezer, constant buzzing noise.
Followed instructions from an existing video on this site. This site is very helpful both with regard to diagnostics and then removal/installation of the failed part.
Parts Used:
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Paul from Troutville, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
4 of 4 people
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Ice would fall after removing glass.
I took the ice drawer out and turned it upside down. Then removed two philips screws holding the drawer front on. Then with a small straight edge screwdriver pry out the sides to release the locking tabs and remove the auger and crusher assembly. Then on the end of the auger remove the e-clip, slide the auger out and remove the broken part of the crusher dispenser and replace with new. Easier than it sounds. Parts Select was great to deal with. Had my parts in two days.
Parts Used:
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Michael from Lawerence, MI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 8 people
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