Models > MHWZ400TQ02 > Instructions

MHWZ400TQ02 Maytag Washer - Instructions

All Instructions for the MHWZ400TQ02
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Washer wasn't draining and spin cycle not working
Followed instructions from a You Tube video. I'd recently lost my job and money is tight and I thought we could save money doing it myself. By watching the video and ordering parts from you we were able to save $500 between parts and labor. Thanks
Parts Used:
Washer Drain Pump
  • Chris from Spanish Fort, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench set
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water leaked thru bottom of door, torn bellow/door gasket
the hardest part of the repair is having the confidence to pull all the screws and remove door etc. Dish soap was a good trick when I needed the last bit of the bellow to pop/stretch into place in step 1 of attaching the bellow.
Parts Used:
Front Load Washer Bellow - Gray
  • Ben from Hernden, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Leaking water in tub when not in use.
Received water valve in three days, remove top on washer, removed old part and replaced valve with new one, real easy fix, any one could do this. PartSelect confirmed this was the problem and part I needed.
Parts Used:
Washer Water Inlet Valve
  • William from Charleston, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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buzzing noise water not draining
unplug washer from outlet carefully tilt back to get at underside of washer remove bottom panel. pump location lower right front. remove two hoses from back using pliers keep note on hose location. remove two bolts on underside of machine slide pump to the right to release from rubber holders to install reverse the process also good idea to use the new hose clamps that come with your new pump and the rubber mounts if they are included
Parts Used:
Washer Drain Pump
  • brian from turners falls, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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Broken belt
Very easy. Revived back of washer. Used a screwdriver to pull belt over pulley. Very easy
Parts Used:
Washer Drive Belt
  • Frederick from Howey In The Hills, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Would not pump out water, F21 codes checked and cleared all hoses and trap before pump still no luck.
Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!
Parts Used:
Washer Drain Pump
  • Paul from Durango, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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replace drain pump
The only issue I had was getting the hose from the tub re-installed, but that was my fault, the pump went right in. It couldn't have been easier. I was very pleased, received the replacement pump in just a couple of days, packaged very well for shipping, and had it installed in a matter of minutes. It took longer to take off front panel to access pump than it did to install it. Very pleased with "Part Select".....will use again!
Parts Used:
Washer Drain Pump
  • Mike from Tower Hill, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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F30 error code. Water pouring out.
A previous person had broken the actuator switch connection so I replace it and got rid of the error code. But water poured out and I eventually took off the whole dispenser assembly and found a sock had stopped the big hose up where it enters the outer wash drum.
Parts Used:
Washer Dispenser Actuator Switch Siphon Bleach Washer Cover Detergent Drawer
  • Dennis from Waco, TX
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Loose and old belt
First unplug the washer and take the back cover off. Loosen the screw on the motor and the big nut on the belt wheel. Take the old belt off and put the new belt on around the motor but slip the motor back in place with the screw slightly in place but do not tighten it yet. Place the belt around the motor and the wheel but this is hard because you need some one with some strength so the is where my dear boyfriend came in handy. He used his strength to stretch the belt and put it back on the machine so I could put the big nut back on. But if you break a wire you have to know a little electrical to put back the wires back in place with small connectors. I do know electrical also. My machine is working better like new. Carol Rozier
Parts Used:
Washer Drive Belt
  • Carol from Atlanta, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Wrench (Adjustable)
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washer would not turn on
removed retaining ring on front gasket, pulled gasket back, took out door lock latch, unhooked wires, then reversed method to replace.
Parts Used:
Washer Door Lock Latch
  • MICHAEL from ELY, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Washer was leaking thru front on washer
I had to replace the bellow to the washer because I discovered the leak was from the door and bellow area, only problem I really had..... was installing the bellow on the outer drum, I applied a coat of hand soap to make it easier to secure in place.
Parts Used:
Front Load Washer Bellow - Gray
  • Eddie from El Paso, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Leaking flex pipe
Perfect part...saved me hundreds on labor. Thanks!
Parts Used:
Washer Dispenser Hose
  • Fred from West Seneca, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Cut on bottom of bellows
Just follow the repair video and you are good to go. Very easy my 16yr old did it.
Parts Used:
Front Load Washer Bellow - Gray
  • Michael from Ellensburg, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Drain pump was not working properly
First, I watched the video again just to make sure I had a firm grasp of the task ahead. I gathered up the tools and proceeded to begin. First obstacle: getting the washer tilted back enough to put the blocks under the front feet. The washer was sitting inside a square water pan with a drain connected directly under the middle of the washer. Therefore, the water pan did not move and I could only get the washer moved out far enough to 'barely' put the blocks underneath. Second obstacle: a clump of hair had gathered at the bottom portion of the door unnoticed and caused a slow leak from the bellows. This leak dripped down and rusted out two of the three screws. I had to use a socket set to get the screws out. Third obstacle: getting the pump removed from the bottom of the washer. With the drip, the pump had stuck to the bottom of the washer. Trying hard not to get cut on the sheet metal bottom, I pushed and pushed and pulled until finally the pump let loose. From that point on..smooth sailing just like the video. Washer fixed!
Parts Used:
Washer Drain Pump
  • Daniel from Ruther Glen, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Making noise, not draining properly.
Put towel down to catch excess water, opened drain screen, used pliers to remove squeeze clamps on both hoses, removed front hold-down torx-head bolt and slid pump assembly out. Compared new part to old and found 2 differences 1:no hold-down location in front for bolt,2: the rubber padded feet are not the same. I was able to remove the two screws on the right side and use just the rubber pad for support while sliding the left side in the slot and is was plenty stable and works just fine. I guess the Whirlpool Duet model is a bit different on mounting but everything else fit quite well, the washer is working perfectly again.
Parts Used:
Washer Drain Pump
  • Keith from Dayton, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the MHWZ400TQ02
121 - 135 of 135