MDB8969SDH2 Whirlpool Dishwasher - Instructions

Caviat: The actual repair is less than 15 minutes, but I spent a lot of time playing with it before I figured out it was that easy and fast. You don't need to remove the dishwasher from the counter to do this. And it will probably help to look at the new part closely so you can understand where the retainer clip is to press it and release the old pump.

First remove the water from the dishwasher pan that would not drain with a wet/dry vac. Otherwise the water will all drain on the floor when you remove the pump. Then remove the two screws on the kickplate on the front of the unit below the door. Remove the kickplate/maintainence access cover. The drain pump is on the right about 8 inches in. Using two hands you grasp the drain pump with your right hand and use the left hand to push the retaining clip down. Then the drain pump will rotate 1/4 turn counterclockwise and can be removed without pulling the dishwasher out. There is likely to be some water leak out that was traped in the pump housing that you can not reach with the vac. Disconnect the wire. Connect the wire to the new pump, put it in place and 1/4 turn clockwise to install it. Replace the kickplate and you're done.

All you do is pop out the old wheel unit at two (2) points on the plastic wheel housing and pop in the new one. Easy fix. Less than a 5 minute fix.

Easily pulled old gasket from channel. Soaked new gasket in warm water. Cleaned debris from channel with wire brush and CLR. Starting at top-middle, gently pressed new gasket in place. Used a gentle push-pull technique on the corners. Used fingers to smooth gasket all around. Closed door and kept latched for 2 hours. Ran dishwaher to check for leaks.

Pulled the dishwasher out from the counter, on the lower right hand side, about mid way back there is a bundle of all yellow wires, follow that to the sensor which mounts into the bottom of the wash tub. The sensor is easily removed by grasping it by hand and turn it about a half turn (can't remember which direction). It then just pulls out. Disconnect the wire bundle by pushing on the retaining clip and the install is the reverse.

After unscrewing the dishwasher, I pulled out the washer, I saw that the springs were attached just by strings that were broken... I just used the strings from an old lanyard, retied everything, and did not need the springs! works well!

Simply snap the old one off and snap the new one on. Simple as that less than 15 seconds.

Removed old gasket, cleaned track and replaced gasket-also quit using Cascade pellets and went back to using Cascade powder with a numerical "rating" of 6. The pellets of even 10 caused the washer to leak, obviously too much foam would not float the float to actuate the pump.

It was very easy to pry off the old wheel assemblies with a screwdriver and pop the new ones in place. Although the part is called "wheel" it is actually the plastic piece containing two wheels. I thought it was a little confusing to just call it "wheel" as each piece has two wheels. It was an easy repair.

Super simple.
Remove all screws around the stainless metal shroud inside the door. DONT remove the hinge screws.
Torx bit required.

Unplug detergent dispenser and place outer door assembly aside. Dispenser has small clips holding it in, top, bottom and sides I believe. Push these in, dispenser falls out into dishwasher.

Insert new unit, reverse all steps. Done.
Dont for get to reattach the wires!

Installation was very easy. The online video was excellent and clear.
Thanks

I watched the video and this was the easiest repair ever. Took longer to disconnect and reinstall than it did to change out the pump. Highly recommended watching the video

My husband called Part Select and described the problem. After we sent a couple of photos to the technician, she determined the part that we needed...a top rack assembly unit...and it arrived within a few days.
I watched the video that Part Select provided and it made the job so much easier than if the new part had been sent with a booklet of diagrams and written instructions. The video showed exactly how to dismantle the old part and then install the new part. It was also helpful to compare the part I was working with to the same part on the other side of the rack so that I knew for sure that I had it positioned correctly.
The part and shipping cost about $70. It would have cost more than 3 times as much if I had to call a repairman.

Removed bad wheel sets using screw driver to help pry broken part loose. Then just snapped in replacement. Took less than 5 mins. Now it works great.

Shut the power to the dishwasher off. Pulled unit out from under the counter top and raised the left hand side up for easy access. Disconnected the wiring, undid the clips, turned counter clockwise and removed. Reversed the order for installation and Connected the power. Ran several cycles successfully. Problem fixed. Burnt out water pump. Good as new if not better so far. Easy item search, Fast Shipping, Quality Part, Fair Pricing. Thank You Partselect.com

This was tricky, not so much the difficulty of the repair so much as finding the right instructions. There weren’t any on your website. YouTube videos were all over the place in terms of specific set ups. Eventually I found the right one. This would have been very easy and would have taken less than 15 minutes if I had the right instructions from the start. Most of my time was taken with searching for instructions.