MAT20MNAWW0 Maytag Washer - Instructions

Unplug unit. Remove back panel. Disconnect drain hose using pliers to squeeze hose clamp. Tilt washer forward to access drain pump. Remove three screws on the pump. Unplug wire connector. Install new pump. Plug in the wiring connector. Reconnect hose. Reinstall back panel. Super easy fix!

I turned off and disconnected the water lines (have a bucket ready) and tipped the washer on its back. I followed along with the provided video that was super helpful. Disconnecting, moving the washer, and reconnecting everything took longer than the repair. Very satisfied with this repair!

Spin indicator light was illuminated but machine was repeating rinse cycle rather than spinning water out of clothes. Replaced the pulley and drive coupler, thinking there was a mechanical problem. Video instructions were great but old pulley and drive coupler looked perfect so replacing them did nothing. Next I replaced the washer actuator (shifter), thinking that was the reason for no high speed spin. Easy job, as shown in the video, but it also did nothing. The problem turned out to be a failure in the control panel, probably resulting from years of vibration. Decided to stop chasing my tail and bought a new washer.

very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

replaced missing screw and pad and now machine works perfectly

Remove the guard that is held in place with two screw. Removed the old belt and rolled on the new. Watch your fingers.

Replaced hinge switch. Still no spin cycle. Noticed hinge bearing cracked & if hinge forced into switch, spin activated. Ordered new hinge bearings.Spin cycle still didn't engage. On further examination, observed that hinge was bent. Straightened hinge & worked like a charm. Didn't really need new switch or bearings. NOTE : Avoid having washer door bang shut.Took longer than expected, but each procedure was simple.

Shut off the hot water supply (pretty sharp eh?). Disconnected the hose from the hw supply and the at the connection to the washing machine. These had not been touched in at least 15 years and were somewhat tough to loosen but finally came ..... accessibility was a problem for the connection to the water supply as it was in a recessed wall box. Fortunately, we had some washers for the hose connections so the install was a snap. Hardest part of the whole job was moving the washing machine out from between the drier and the wash tub .... tight fit. Thanks for the quick service and to FED EX for their delivery. The delivery fellow was a real gentleman.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Having been out of the business for quite a few years I thought that I was dealing with a direct drive machine. Thinking that it was the motor coupler. I removed the control panel and attempted to pull the cabinet froward. Not so, it had a solid cabinet, so I tilted the machine against the wall and looked under the washer finding the driven Transmission pulley loose on the shaft. The splines on the pulley were pretty well worn but I tightened the nut and it worked okay. But I ordered a pulley and replaced after it's arrival. The motor capacitor also broke it's mount off so I had to rehang it with zip ties and repaired the wires to the Capacitor, (Which BTW had about 22 gauge wire). I found it hard to believe that they would use such small wire.

At first I had to position the washer so I could get access.. after having it positioned, I figured it out. Getting the clamp fastened, I was done.

1) Using a Phillips head screwdriver, the two screws retaining the hinge pin to the lid were removed. 2) Remove hinge pin and tilt lid slightly to gain access to bushing hole. 3)Install new bushing in hole. 4)Reposition lid. Insert hinge pin through lid and into bushing. 5)Reinstall hinge pin retaining screws and tighten.