MAH14PDCBW Maytag Washer - Instructions
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Seal failed then bearings
Basically the problem was the bearing replacement. Although you cant get them on PartsSelect, I got the seal kit on the site. The seal kit is easy, the bearings took two days and an air hammer to extract them and a big hammer to get them back in. All in all it was worth it,
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Rob from Manhattan, KS
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
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leaking boot around drum
The video was great. The only problem was getting the spring back on. It was way too stiff, so I put it in a vise and stretched it a bit. It's a bit fussy but your site made it go pretty easy. thanks
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John from Portland, OR
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
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Attaching the Spring to the metal band around Tube
I followed the video which I might say is somewhat misleading for the Maytag Neptune washing machine. This is the one with a recall due to mildew and mold build up on the Door Seal (Bellow). First to take it apart you really need a 8mm socket in order to get into tight spaces. Once you start using the socket everything will come apart quickly the last being removing the old Bellow. I found this is easy if you just roll the spring toward the front using a screw driver. Once it clears the front of the Bellow, the cable will fall off along with the spring. You can now remove the old Bellow. The next step is to insert the new Bellows on the rim of the tube. I started by attaching the drain hose at the bottom and then from the video, started at the top make sure you have it center correctly and worked down one side pushing the Bellows on the rim and then do the same thing to the other side part way. Alternating from one side to the other until you reach the bottom. The Bellow is now on the tube, NOW the hard part. First, the old spring was stretched. I bought a new spring at Home Depot. I next took the cable and placed it around the tube with the ends at the top. Make sure to thread the cable carefully so it is in place. Watch out for plugs and the drain at the bottom of the tube. I attempted to attach the spring by myself using a long nose plier and a Grip plier but just could not stretch is far enough by myself as shown in the video. I next took a 16 ga insulated wire you could also get at Home Depot and attached it to each end of the cable and twisted it together in the middle with pliers so it was tight and cut off the excess wire. I attached one end of the spring through the right eyelet on the cable and using the grip pliers and BOTH hands on the grip pliers pull the spring and threaded it through the left eyelet. Hold the spring in place I now pushed the stretched spring against the back lip of the tube. I removed the 16 ga wire buy cutting off the ends and carefully pulling it away. Next, I just followed the video. I pushed all the tabs on the Bellow in to the holes on the tub and then screwed the parts back in reverse order. Good Luck Al
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Alvin from Manalapan, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Spin action failed because the door did not lock
The instructions from Richard of Austin, MN were instrumental in repairing my clothes washer. I am an electronics technician, and my control board failed just like Richard indicated. One thing Richard did not state is that resistor R11 and Q6 did not fail until the wax motor (solenoid) shorted out. If I had used the old wax motor, it would have caused the new parts I installed on the board to fail. I did find the wax motor cheaper on other companies web sites but without the instructions Richard provided, I would have had to spend nearly $300 on a new control board instead of repairing the original board. The two limit switches on the machine can be checked using an ohm-meter, so they only need to be replaced if they do not close when engaged which can be done manually. I found the resistor and Triac at Radio Shack online. I repaired the machine for about $40 total. Michael from Austin, TX
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Michael from Austin, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Wrench (Adjustable)
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Getting a slight "thunk" or "chirp" when the drum shifts direction
I bought the new Lip Seal Kit thinking that the sound I was hearing had to do with it sticking inside the drum at the end a rotation in either direction. We had replaced the outer drum a few years back when the bearings went. Believe me, you will know when your bearings are going. It sounds like you are in the same room with a jet engine. I knew this sound was not from the bearings. I had the washer apart in about fifteen minutes...and yes, I am a 125 lb. female...so ladies, it is not an impossible task. I have taken that washer apart enough times before that it is no big deal. Just make a mental note as to how it goes back together....if all else fails one can look at diagrams online. My husband just stood there and said "nice job honey". After I got the old seals out and the parts cleaned up, I turned the bearings to make sure they sounded smooth. A-okay. I installed the new seal and smoothed molycote on the spider shaft; replaced the drum, front panels, etc; tightened the pulley with a torque wrench, belt on, etc. and.....turned on the washer. The sound is still there. Sooooo, I am fairly confident that it comes down to the belt and the motor isolators...mostly the isolators...belt is pretty secure. I am changing those tomorrow. Found someone on youtube with the same problem...only far worse...and a response posted said it probably was due to the isolators and belt. Our seal wasn't too fried, but I guess that it isn't a bad thing that I changed it anyway since it has been a few years and they do fail resulting in bearing damage. Better to catch it now. As for whether my machine is worth fixing at its age, I went shopping while this was going on and I don't trust anything out there to not have a multitude of problems. At least with my current model...that still looks like new btw...I don't have a learning curve to deal with on how to take it apart. And a great big shout out to my father who taught me how to dig in my heels and get my hands greasy!! Update: Replacing the motor isolators did the trick. Put on a new belt too as long as I had the back panel off again. Running like a champ!!
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Emil from Bonney Lake, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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Washer wouldn't agitate, though would spin
Received motor control board and new motor in one day - awesome! Took off front panel, disconnected power and water supplies. Disconnected wiring connections between motor control board and motor. Removed old control board. Removed back access panel. Replaced old motor with new motor. Put rear access panel back on. Installed new motor control board. Reconnected wiring connections between motor and control board. Put front panel back on. Reconnected power and water supplies. Done! The hardest part was moving my stack washer/dryer around to get at the rear access panel. I ended up putting the entire unit "face down" to make it easy to get access to the motor. Instructions that came with the motor/board kit were easy to follow. Only down side - I believe my old motor still worked fine. I'm sorry I had to replace it to replace the motor control board. Machine works great now.
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Christopher from Washington, DC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench set
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Squeeky belt
Followed instructions that came with replacement part, good as new!
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Randy from Queen Creek, AZ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
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The washer was leaking
I removed the rear access panel, used a nut driver and pliers to remove the old hose. I tried to connect the new hose with the spring clamp on the pump end of the hose. I gave up on that after a few attepmts because the clamp was very hard to manipulate with standard pliers. I used a standard screw type hose clamp (2") that I had instead. The tub end was easier because a standard hose clamp was used there already. The washer no longer leaks, and I saved a lot of money by doing the job myself!
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Keith from Rocklin, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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broken drive belt
My first time attempted to repair washer and step by step video instruction attached with order confirmation did it for me. Thank you
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Truc from San Diego, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
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Tub cover and seal was torn
Found the part on parts select, which also had a very helpful DIY repair video to replace the part. I followed the video step by step to fix the tub cover, and the washer is back to full working condition!!! I could not be happier with Partselect.com. Their easy appliance break down to find the exact part that is broken; but to also include a instructional video for that part was amazing.
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Howard from Syracuse, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
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leaky door seal
removed front panel. removed brakets holding top. lifted top hinged backward. Removed tension spring and cable that secures the seal to the drum. Pulled seal out. Put new seal back in. Secured with cable and spring. Reassembled top and front.
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John from Landenberg, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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would not drain water
easywaterways to diagnos and order the part. Very satisfied.
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Carol from East Lansing, MI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set, Wrench set
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The Bellow was moldy
After removing the door, I pryd the bellows from the front of the washer then removed the front panel. I then rolled the spring from the rear of the Bellow and removed the old Bellow. Once I saw that the front edge of the washer drum was held on with spring clips I decided to remove it and clean the inside of that while I was in there. To get that part out I had to remove a couple cross braces. After cleaning I put it all back together. Getting the spring back on the back of the Bellow was a little challenging. Then put it all back together again. Now it looks great again.
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Kevin from Portland, OR
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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washer would not final (fast) spin
Unplug washer.Take off front panel by removing several screws. Lift up top after removing left and right side hold down bracket. Remove wax motor(brown item on left) The rotating latch will be free to remove and replace with new items. Don't forget to reattach spring. I found that my latch was not fully engaging with the teeth slightly misaligned. The locked light was on however there are two switches. One to control the lock light and one which enables the final spin to occur. After the items were changed unit ops normally. Also fast delivery (2 day) regular shipping!
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Robert from Hebron, KY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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drum seal or bellow replacement
On-line instructions were found easily enough. And followed easily. Hard part was placing the cable and spring which secures bellow on drum. One instruction said "you cannot do this by yourself" (I couldn't see how help would have "helped") the other said "this was the hard part" of repair. I weight 115 lbs and it took me 1/2 hour to finally get the spring hooked through cable end it's a very STIFF spring! I only had a short pair of needle nose pliers - an 8-inch pair would have given me more leverage and shorten "hook-up" time.
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Helen from South Jordan, UT
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers
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