LMX28988ST (ASTCNA0) LG Refrigerator - Instructions

Removed old bin and replaced with new bin

Replaced with new mullion

I watched a couple of You Tube videos on how to make the repair, ordered a new spring from Part Select, and installed the new spring when it arrived. Took about 5 minutes for the actual repair.

Check the spring when it arrives. The first one I received was wound the wrong direction. Called customer service and they were super. Refunded the charge for the first spring, found the correct one for me, and mailed it out.

Pulled the old gaskets from the doors and then inserted the new gaskets into the slots. The gaskets are easy to remove. Just a firm pull and you're on your way to the repair.
Just make sure the gaskets are seated all the way around the doors. You'll be surprised how nice the doors close with the new gaskets in place.

I actually didn't use what I got. Because there was all kinds of tubing coiled up in the door. We just fed the exsess all the way through the Fridge,and Bingo! It was done.

Replaced old hose and installed the new one. Was very simple with the instructions in your email..... step by step, could not of been any similar.... you guys rock

The spring broke on the flapper (mullion) on my refrigerator. I sent a chat message to PartsSelect (they answered right away) to see if they had a replacement spring but it was not available so had to order the whole mullion. They gave me the part # I would have to order. It arrived quickly. The new mullion didn’t have a visible spring but it worked the same if not better. I just had to remove 2 screws on the center plate on the existing mullion, pull the plate out enough so you will be able to slide the mullion (the wires are under the plate kind of like the ones you see on a ceiling smoke detector) but you can’t get under the plate until you release the mullion. Push up on the mullion so that the plastic tabs on the top and bottom are released. Once the mullion is released (you have to hold it), you’ll see the wires. Unhook the wire part by just pushing down on the little tab and remove it. To install the new one, just reverse the steps. Align the top and bottom plastic tabs to fit into the slots, just enough to hold it in place. If the plastic tabs are not already flipped out, you’ll have to just flip them out. The top tab does not have tension but the bottom tab has tension so just push on it with your finger to flip it out. The plate covering the electrical is a rather tight fit and you have to make sure the little tab on the inside of the plate is above and behind the tab on the inside where the wires are so it slides behind it so you can get it in position before sliding the mullion back down into place and the electrical plate is in place too. Then screw the 2 screws back in. The hardest part is holding the mullion while un-attaching the electrical and just make sure you stuff the wires in enough so you can get the plate back in position. I’m a 75 yr old woman and managed fine by myself. At first when installing the new one, I couldn’t slide the mullion down enough to get the electrical plate in position and then realized I had to have the little tab inside the electrical plate behind the tab inside the wire compartment so they didn’t hit one another when pushing the mullion back down. Then, all went fine.

This was an incredibly easy repair! 1 phillips screwdriver and two screws. Disconnect the small adapter, and you are good to go!

Watched the video. Took the screws out, unplugged the connection and slid mullion off. Then plugged the new one in, slid it on and attached the two screws.

Swapped old one with new one. New one had extra plug not needed.

Unable to complete repair due to lack of response to emailed question concerning another spring. No picture of spring in question on website making it impossible to be sure of comparability without clarification. Unable to call currently due to no in person support. Just stuck now without an answer. Frustrating to say the least.

Followed instructions online

Pulled old gasket off by hand. New gasket was easy to install by pushing it into molded cutout in refrigerator door.
Very satisfying to have no glitches in the seamless installation.

Watched tube video about the repair
Ordered part
Performed repair as per the video

Took 2 screws out and disconnect wire and install new part.