LFX23961SW (00) LG Refrigerator - Instructions

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There is a part called a "cam" on my 23cuft french door refrigerator. It is at the top of both doors and works to keep the closed door from popping open when slamming shut the opposite door. Twice in 2 years this cam has broken off of the long plastic strip which is the gasket holder. Both times on the right door. The repair is easy, but you have to be careful not to break the plastic pieces. First, you have to remove the trim piece covering the gasket strip (233D in the diagram). It pulls out only one way -- toward the SIDE of the door (rather than inwards towards the fridge). Next, you have to remove the entire gasket around the door; it pulls out very easily. Third, there are 2 plastic hinges which snap into the door frame; to remove it use a screwdriver and gently pry it to the side of the door (rather than towards the center of the fridge or away from it). Frankly, that's the hardest part - taking it all apart without breaking the trim piece. When I first had it repaired under warranty, the repairman brought an extra trim piece (233D) in case he broke it when he removed it. But it simply snaps in place so you should be okay if you are careful when prying it out.

I removed the broken rail & installed the new rail with a screw driver. The screws were located in somewhat difficult position. The rail works OK but has a tendency to stick & the tray holder sometimes slips out of the new rail.