KSM500Q2MY0 KitchenAid Mixer - Instructions

removed old screws and latch, replaced it with the new. took just a few seconds. This is the first time i ever fixed anything. customer service was amazing

I removed the spring loaded brush screw on the side of my mixer and lost it the next day. I found a schematic of this part on your website and ordered the four pieces that make up the brush screw(?). They arrived in just a few days and I referred back to the schematic to put it together. I then popped it in my mixer, screwed it down, plugged her in and away we go! Easiest repair I’ve ever done! I’m a 70 year old retired lady and not very handy, but this was an easy fix! Thank you, PartSelect!

Removed the two screws that hold the bowl spring in place. Removed broken spring. Replaced broken spring with replacement spring. Tightened two screws that hold it in place.

First of all I found the part in no time flat and ordered it early afternoon and it was at my door within 24 hours! My son was off work one day and I asked him if he needed a job to do and he said "sure". So I showed him the new part and where it goes and in less then 10 min it was working. awesome!

I did some research and evaluated a modern day Kitchen Aid Mixer. Looked a the wire diagram and found out what items I needed. Ordered them from Partselect. Overall Mixer is updated and running. I made up some cookie dough with it. The Project took a few evenings due to rewiring the coils on the motor/armature and modifying the rear bearing bracket to hold the Phase control board (not OEM on 70's mixers). Then put it back together and adjusted the speed control.

Fairly easy if you have done it once before.

watched an internet video to see what to do. Unfortunately even after replacing the chip the mixer it still didn't work.

I followed the instructional video linked to my email order confirmation. Partselect provided one of the best how-to videos I've ever seen. With the right tools, a little patience and the video, I had an outstanding repair experience.

disassembled replaced part reassembled now works well

We simply replaced the gear with the new one. It was very easy to install.

Disassembled gear housing and replaced worm gear/bracket assembly. The hardest part was cleaning and working around what looked like 2 pound of grease. I will contact you again if I need parts for anything. Thanks.

replaced worm gear and wonderd why they used plastic instead of a stronger metal gear, unit works fine

The insertion part of the foot was tapered to fit in the hole in the mixer. Simple pressure was not the answer. So I used a small key, placed it on the bottom of the foot, after applying a little vegetable oil on the foot, and tapped it into place. Worked well.Joe

dis-assemble, replace part, re-lube, reassemble, test good.

Followed the repair instructions from the manual. ...

I did notice that the replacement part had an extension on it that allowed for the gear grease to be "pulled up" onto the drive gear ( the one that broke), while the unit is running. This feature was not on the original part, but was obviously an upgrade design which was added after my particular mixer was made. I think that the extension on the bracket will help prevent the new nylon gear from binding and stripping as we use the mixer from now on.

I'm glad that PartSelect had the more modern part on hand, and not just an "overstock" from the original, inferior design.