KSM500Q2GC0 KitchenAid Mixer - Instructions

Removed old one and replaced with new one.

I took apart the mixer housing and removed all the screws. The most difficult part was the two pins that needed to be removed with a metal punch. They were in fairly tight. The mixer came apart pretty easily and it was obvious which part needed to be replaced as it was broken and missing teeth. After replacing the gear and applying new grease for smooth operation, I simply put it back together and it has worked like new ever since.

With the mixer being over 30 years old we believed it has going to have to be replaced. However, my husband jumped on uTube and looked at reviews for the problem. Motor was only running on high speed. Reviews said to replace the phase control board. Repair was very quick by just taking off the cover. Removing the old board and connecting the new. Mixer is working awesome once again. In such a disposable society it is great to be able to fix vs trash. Happy Baker.

line up the screw holes and screw it

Unscrew the broken latch; remove it; screw in the new latch. Very, very, very easy to do.

The brushes are located on each side of the tilt head of the mixer. I used a screwdriver to remove the screws, removed the brushes & replaced with the new ones. Runs great again!!

The shield works sufficiently. Note that the shield is not a continuous circle as shown in the picture. This actually can be an asset because it can be installed or disassembled without stopping the mixer of having to lift the head while running.

followed the emailed instructions from your company
worked perfectly
thanks

Tried new brushes but alas it looks like it was a controller. Wife needed it asap so Ii bought her a new one. Service and delivery were quick but couldn't wait for a second part to try and repair it again.

I decided to update the motor brushes in our KitchenA id mixer even though it operated perfectly for years. After installing the motor brushes, you sent,I plugged the cord attached to the mixer into the outlet. I selected 1 on the speed selector and nothing occurred. The mixer would not operate. I then checked the outlet to insure there was voltage present; there was voltage present. I again plugged the cord of the mixer into the outlet, selected 1, then 5, and finally 10, with no results. The mixer would not operate. Finally, I removed the motor brushes I had received from you and installed the old brushes that were originally in the mixer, plugged it in the outlet, selected 1 and the mixer operated perfectly as it did BEFORE installing the brushes you sent.

Called original Kitchen Aid and advised had been sold and to look for Kitched Aid on web. Found site, went to appliance diagram and obtained part number and ordered. When parts came in just unscrewed and replaced new feet.

Take off the old one, put on the new one--start kneadin' bread. Finding a screw driver was the hard part.

Took the mixer apart so that the broken pieces of plastic would fall out. I needed a large philips srew driver -wasn't able to improvise. A friend (male) came over so between the 2 of us we took the machine apart and put it back together. The motor works fine, It was just the arm lever and everything is working perfectly now.

When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.

After stalling the mixer while mixing dough I found that the motor still functioned but the blade didn't move. I basically took the mixer into my shop along with a digital camera to record any complicated disassembly procedure I might have to deal with for reassembly and proceeded to disassemble the mixer. Once apart, I cleaned the mixer parts, removed the broken worm gear and bracket, and got online for someone that carried the replacement piece. PartSelect sent the replacement within 3 days and now it works great again.