KSM500Q2BU0 KitchenAid Mixer - Instructions

Replaced gasket and O-ring. Problem solved. POC (Piece of Cake).

I watched the university of YouTube videos, and followed their instructions.

Followed web site's videos. One step left out of video.

INSTALLED PHASE CONTROL BOARD AND SPEED CONTROL PLATE, BOTH AT SAME TIME
Your DYI video was helpful, especially holding the spring with a cloth. Also good for fine tuning to get the speed exact

watched how to repair

replaced gear, and brushes.

I didn't because I am still waiting for the part to be sent to me after saying 3 different ship dates, today your company said they did not know when I would be receiving the base. PLEASE SEND THE PART!!!

Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!

Took each area apart. Replaced the gear and reassembled it.

The shield works sufficiently. Note that the shield is not a continuous circle as shown in the picture. This actually can be an asset because it can be installed or disassembled without stopping the mixer of having to lift the head while running.

I took apart the mixer housing and removed all the screws. The most difficult part was the two pins that needed to be removed with a metal punch. They were in fairly tight. The mixer came apart pretty easily and it was obvious which part needed to be replaced as it was broken and missing teeth. After replacing the gear and applying new grease for smooth operation, I simply put it back together and it has worked like new ever since.

Simply removed damaged gears. Very simple to do. Ordered gears. Replaced gears. Both working well ( so far. ) Machines are easy to dismantle. Just be sure to put the screws back in the holes you took them out of when dismantling...no lost screws. On the smaller model, took pictures of the wire positions to be sure they were replaced in the proper order. Larger model had no wires to remove.

changed the part

Simple fix actually. UNPLUG mixer and remove the one screw on top that holds on the back. The Phase control board sits under and behind the paper insulator and "switch" assy. Remove the 4 wires with a pair of needle nose pliers, the one screw holding it to the back of the mixer and install the new one in reverse order.

Removed old one and replaced with new one.