KSM150PSSC5 KitchenAid Mixer - Instructions

To access the interior of the mixer, I first removed the single screw holding the cup-shaped part at the rear. Then I removed the 4 large screws on the under surface of the mixer head. Next I removed the bright metal ring around the planetary gear area by prying it off. I then pried the dish-shaped part off the shaft using a large-bladed screwdriver. This exposed 5 screws on the circumference of the planetary gear. By removing them, one can pull up the gears and see into the area below. I found the worm gear had fractured. By removing 3 screws at the base I extracted it for closer inspection, checking for any loose pieces. Beware of the jelly-like grease. The replacement part goes into position, and one then follows the steps in reverse.

Dear Customer Service,

I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there.
What a Great Site!

A Happy Customer!

No nstallation required, simply attach.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.

I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

it just screw in.

simply put it together, .

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

Knob fell out of the front of the mixer into the bowl and jammed the beater. This caused the motor to strip the plastic worm gear. Open unit to investigate and found about 4 teeth missing out of the worm gear. Ordered a replacement. Installed the new gear once received in about 30 minutes. Wife is now happy again. Just need to make sure you pack enough gease into the new gear before reassembling the unit.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

I how the video for replacing the worm gear on your website. It help me a lot. I followed step by step instruction display on video. It was great help.

Remove 1Philips screw on cover in back of mixer. Take old cord off. The replacement cord comes with spade terminals. Take note when you pull off terminals where black & white go. The ground terminal(green) take screw out and replace.

The plastic worm gear was stripped,I took it apart first then cleaned out all the old grease so when the new part came it together like a charm.

Just screwed it in

After removing one screw at the top of the rear housing, and the housing you have clear access to the wire attachment points. I useg a very small screw drive to unlock the female disconnects from the male connectors.I disconnected and connected the wires one at a time to be certain I did not misconnect the wires. The ground wire is attached with a screw. The moulded strain releif is pushed onto the main housing cutout and the rear housing tabs slip into pockets at the bottom of the main housing. The screw at the top holds it is place.