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KSM120BLQWM0 KitchenAid Mixer - Instructions

All Instructions for the KSM120BLQWM0
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pinion teeth sheared off the shaft
Repair went well after I figured out how to dis-assemble the mixer. Used straight & phillips screwdrivers and a small hammer & punch to drive out 3 pins. Ordered part# PS734233 pinion & shaft as shown in the parts page, it arrived on schedule, received part # 240210-2. Only problem was the new pinion had 10 teeth, the old/failed pinion had 11 teeth. Could not learn from anyone I called at PartsSelect or Whirlpool if the 10 tooth pinion was the correct part to use.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.
Parts Used:
Mixer Shaft & Pinion
  • Ray from Roanoke, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Replaced a feb 1976 2 prong cord
Got a harvest gold mixer from g maw and thought a project would be nice we have several of these mixers in the family i knew a 2 prong cord was not safe so i took apart the mixer and wanted to regrease it just give a lookie to see what i needed and then i decided after watching video on y tube to convert to a solid state.

Parts select as a whole has been very understanding as a whole and i will continue to get parts thru them they are genuine parts which is something i had to have i have 90% of my parts for a full overhaul we just cannot get the parts delivered fedex and usps i specify the address and they deliver 2 blocks east of the house thanks for honest neighbors usps was late as usual like i said parts select is outstanding at placing the order and appliances can be fixed super simple with the right tools the concern is with the fedex and usps now they are shorthanded but lets be real but when you deliver a package just triple check it is the right house !
Parts Used:
Stand Mixer Motor Armature Assembly Mixer Motor Brush Mixer Control Plate Spring Mixer Drip Ring Field Assembly Brush Holder SCREW
  • TYLER from NORMAN, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Mixer was making a loud noise and the attachment port was not working
Watched a couple of youtube videos and it was easy.
Parts Used:
GEAR-HUB O-Ring Mixer Shaftcntr
  • steve from OWASSO, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Decorative plug at top of mixer fell into the bowl and jammed the mixer stripping gears
Watch U Tube video. Take care to keep track of disassembly. Hard part was to have 4 types of screw drivers to fit the different screw heads. Be sure to clean broken gear clogs out of the grease. Parts select lady was a great help. Download Parts select diagram for extra help. Time and patience!
Parts Used:
Worm Gear GEAR-HUB Mixer Transmission Case Gasket
  • BRIAN from PALISADE, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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grease from housing leaking into bowl
Followed instructions found onllne at Kitchenaid.com and replaced seals with parts obtained from PartSelect.
Parts Used:
O-Ring Mixer Transmission Case Gasket
  • Marvin from Hemet, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Leaking Grease
First i went to the Kitchen Aid web site and found a video on how to take a part the mixer. Followed the instructions from the video and it was very easy. The grease in the machine was black so i cleaned it out of the transmission and repack it with hi-heat wheel bearing grease that i got from a auto parts store it took about a 1/2 lb. then put the gasket in and back together and put the o-ring on. Have run for awhile and it is ok. Want to say that these are very well built machine.
Parts Used:
O-Ring Mixer Transmission Case Gasket
  • Larry from Salina, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Mixing bowl was no longer locking in place
Unscrewed the existing screw cap, put the new one in place, replaced the screws. So easy!
Parts Used:
Mixer Screw Cap
  • Amelia from AURORA, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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old stand mixer mixing bowl base will not firmly hold newer mixing bowls
With a screw driver remove the screws holding the old base in place. With a flat head screw driver carefully pry and remove old mixer base. With 600 grit sandpaper clean and make smooth any burrs or rough spots in the mixer base recessed area. You can use some light grease and coat the outer edges of new mixer base and place in the now cleaned mixer base recessed area. The new base maybe a tight fit and not be fully seated in the recess. If a tight fit, place the piece of 2x4 piece of wood over the new part that is in the recess and carefully tap the base home using the sledge hammer. Check to see, if the base is fully seated. If not fully seated, tap again When fully seated replace the screws. You may have to adjust the height of the stand mixer head with mixer paddle attached for proper clearance between bowl and paddle. See your mixer manual for adjustment procedure
Parts Used:
Mixer Screw Cap
  • Susan from BATTLE GROUND, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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SPEED WENT CRAZY, VERY VERY FAST. NO CONTROL AT ALL EXCEPT OFF
INSTALLED PHASE CONTROL BOARD AND SPEED CONTROL PLATE, BOTH AT SAME TIME
Your DYI video was helpful, especially holding the spring with a cloth. Also good for fine tuning to get the speed exact
Parts Used:
Mixer Phase Control Board Mixer Speed Control Plate
  • Doug from ELKHART, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
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Worm gear was worn out .
I watched the university of YouTube videos, and followed their instructions.
Parts Used:
Mixer Washer (1 per purchase) Worm Gear
  • Peter from SALADO, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Worms Gear broken teeth from the gear.
Followed web site's videos. One step left out of video.
Parts Used:
Mixer Motor Brush Mixer Transmission Case Gasket Mixer Worm Gear & Bracket
  • Robert from Kathleen, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Plastic worm gear gave way (as designed) when the grain mill over-worked it.
I did exactly what the PartSelect video demonstrated after watching other DIY videos on the Internet, thus I did not remove the stand which seemed like a little too much for a simple straight forward repair. This is the second time I have replaced this gear. The first time was about 10 years ago when the bakelite gear broke on a 30 year old KitchenAid K
-45. That mixer made hundreds of loaves of bread after grinding many pounds of wheat berries. The only reason we had to replace it was that it walked off the flour dusted counter and landed on its head when my wife had her back turned. Otherwise we would still be using it. :-)
Thanks for the excellent service and instructions.
Parts Used:
Worm Gear
  • Robert from CEDAR CITY, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Mixer making a grinding noise
replaced gear, and brushes.
Parts Used:
Mixer Brush Holder Cap (Black)
  • Jamie from FLORENCE, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Attachment hub stopped spinning
Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!
Parts Used:
GEAR-HUB
  • Sarah from GRAPEVINE, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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No rotation on mixer
You tube has great instructions! I would suggest when you buy a part to let customer know that they need a food grade gear grease ordered to complete the reinstall of all gears and body parts!
Parts Used:
Worm Gear
  • Linda from ELY, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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All Instructions for the KSM120BLQWM0
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