KSM120BLQCL0 KitchenAid Mixer - Instructions

I followed the instructional video linked to my email order confirmation. Partselect provided one of the best how-to videos I've ever seen. With the right tools, a little patience and the video, I had an outstanding repair experience.

just as the you tube instructions said.

We simply replaced the gear with the new one. It was very easy to install.

disasembled found stripped gesr assembly ordered and replaced went very smoothly. It would have been good to have info and acsess to the correct gear grease to use in a mixer / food grade but it worked out well anyway.shipping was very fast thanks

Disassembled gear housing and replaced worm gear/bracket assembly. The hardest part was cleaning and working around what looked like 2 pound of grease. I will contact you again if I need parts for anything. Thanks.

Followed the repair instructions from the manual. ...

I did notice that the replacement part had an extension on it that allowed for the gear grease to be "pulled up" onto the drive gear ( the one that broke), while the unit is running. This feature was not on the original part, but was obviously an upgrade design which was added after my particular mixer was made. I think that the extension on the bracket will help prevent the new nylon gear from binding and stripping as we use the mixer from now on.

I'm glad that PartSelect had the more modern part on hand, and not just an "overstock" from the original, inferior design.

replaced worm gear and wonderd why they used plastic instead of a stronger metal gear, unit works fine

Easy

dis-assemble, replace part, re-lube, reassemble, test good.

I had a sourdough batch get into the space where dough hook attaches and it got so stuck that nothing - not hot water baths, not pliers and screwdrivers got the dough hook released. I had to open up the mixer following partselect you tube instructions and replacing the parts. What was confusing to me at first is that my 45 year old mixer had an extra screw on top of the shaft that no longer is there for newer models. It took me longer than I am willing to admit to figure that the extra screw is not the result of me skimming the instructions - the original shaft and dough hook went to a friend who broke it attempting to disengage the two parts (the dough turned out to be a very strong form of glue!). The piece is working like new. I preferred the agitator shaft with a spring to hold the end piece tighter, but the new set up without a spring works just fine.

I simply inserted the new beater into the mixer to see if it scraped the sides of the bowl. It fit perfectly and didn't scrape the bowl like the old one did.

Removed back cover, disconnected the 2 push-on connectors, removed ground wire screw. Reversed the process to install new cord.

Followed your instructions from the internet and it was a simple fix. Mixer works great again. Thank You ..you made it easy!

Repair is very straight forward. Remove the existing plate by removing the three phillip head screws. Use a regular screwdriver or knife to pop the plate off. (I cleaned the area while I was there but probably not necessary) Position the new plate with the screw holes lined up. Press down to pop the plate into position. Install original screws and tighten. You're done!

Simply removed damaged gears. Very simple to do. Ordered gears. Replaced gears. Both working well ( so far. ) Machines are easy to dismantle. Just be sure to put the screws back in the holes you took them out of when dismantling...no lost screws. On the smaller model, took pictures of the wire positions to be sure they were replaced in the proper order. Larger model had no wires to remove.