KSB5WH4 KitchenAid Blender - Instructions

I followed the instructions on the sheet that came with the replacement part. The instructions are accurate, however, the working is misleading. I think additional information is needed to make the install easier. First, a flat head screwdriver works best. Also, all the rubber that is on the broken coupling needs to be removed before trying to get the coupling off. Once all the rubber has been removed then it becomes easier to see the metal rod that holds the coupling and distance between the coupling and the base of the blender, take the screwdriver and gently pry the coupling off in an upward movement while going around in a circular manner. Then you can see the coupling rising up from the rod. Then take a hold of the broken coupling and pull it off. Then attach the new coupling, screwing it on counterclockwise. Once you realize what is going on, it's actually quite easy.

The repair is easy. Just follow the directions that come with the replacement part. And parts select is awesome. I received the parts within a couple of days and fixed it right away.

I will definitely use this company again. The blender was over $120 when I brought it and I did not want to spend that kind of money again. My cost to fix was about $8.00 for the part and $7.00 for shipping. Hmmmm, $15 vs. $120+ sounds like a good deal to me.
Thank you.

Forget about the repair blogs. The coupling includes a repair instruction sheet. It actually took longer to read the sheet than it did to do the repair. Follow the repair sheet instructions. Very easy, however not intuitive.

Last time this happened we simply used a thin wrench to unscrew the damaged coupling. This time it was so tight no wrench could undo it. We had to grind it off using a grinder drill until it was so loose it popped off.

Simply to find the look of dismay in her face. After I violently began shaking and dismantling the compactor in disgust. I decided to unplug it from the wall, I then gathered my senses and began to perform a electrical diagnosis and found that the rotary swich contacts, which activates the compactor, had gone bad. I simply went to the website and selected my part # from the detailed spec sheet. I chose to receive the package on a three day shipment. Here it arrived, installed the part and away the problem went. While on the parts list I included bag brackets that had broke over time and now my compactor is like new.

I used a straight edge screwdriver. At first my husband and I were afraid to much too much force behind the old coupling, but I figured it's no good the way it was so used more force and "pop" it came off. Then installed the new one and I love my blender!!

Piece of cake. Part was expensive and shipping likewise. Very fast

I inserted a metal rod in the bottom of the base while I held it sideways to keep the motor from turning and I used pliers to twist the coupling off counterclockwise.
I thought at first I was doing it wrong because it wouldn't nudge so I left it alone. I then read the repair stories again and went back to it and it right came off. I guess there was a lot of gunk holding it tight.
Of course when the new one came days later it was easy to twist it on. Thank you for all of your stories. They were very informative and encouraging. Without them I'm not sure if I would have attempted it myself.

Read prior reviews from people who have done the same repair. Grasped shaft with thin nosed pliers and turned drive coupling counter clockwise.

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Following the instructions which was quite clear.

Went easy

Because the old coupling was so tightly screwed onto the shaft it was necessary to use very flat wire crimpers to slide between the old coupling and the blender housing to grip the shaft and immobilize it while pliers were used to grasp the old coupling and loosen it---rotate clockwise.

Followed the instructions that came with the replacement drive coupler, first removeing the old part using a screw driver, and then easily screwed on the new part. Removing the old part without the aid of the instructions would have been problematic.

Watched the video on the site on how to remove the old one and install the new one and it took me all of 5 minutes, at most. I almost threw it away. Super cheap repair. The product arrived in 2 days too. I am saving the site. They are great.

easier than i anticipated. i thought i would have to tear the unit down to get this part installed, but the replacement came with (even an idiot can do it)instructions, and it took all of four minutes. Mike in Albemarle,NC..