KRBL102ESS02 Whirlpool Refrigerator - Instructions

The digital display numbers (0= off and 7=coldest setting) controlled by the ECB would continually be replaced by straight lines, and the refrigerator would stop cooling. I tried unplugging it for a while. After plugging it in again, it worked (the digital display came on, I set it to "4" and it reached the proper temp), but the problem occurred again the following day, and then it stopped cooling entirely. I ordered the ECB, and it arrived in 3 business days. I watched the installation instruction video, took my time, double-checked the vid a few times to make sure I was doing it correctly, and replaced the ECB by myself in less than an hour. The refrigerator has been running without problems for 3 weeks now. My fridge had a different light bulb configuration than the one in the video, but everything else was the same, and it was a simple repair.

This could have been a 5 minute repair if the shelf frame had included the U shaped metal piece and the front curved snap on decorative piece. I had to break the old frame, slide out the U shaped piece, insert it into the new frame then carefully snap off the decorative curved piece and attach it to the new piece. You would think for $100 it would be the complete set. The shelf did not support the weight of the drawers without completing these two additional steps.

I searched the internet for the correct part and reviewed the instructions on the internet. Upon ordering the correct part I was provided a link to a video that walked me through step by step. The very first thing I did was unplug the refrigerator.I then located the control board located in the housing in the ceiling of the refrigerator. Using a screwdriver I was able to carefully separate the housing from the refrigerator ceiling . Unplugged the housing and then had to separate the plastic housing to locate the control board. Ran into a little difficulty at first separating the plastic tabs but with a screwdriver carefully pried the tabs. Once completely open is where the control board was. More plastic tabs holding the control board in place. Carefully separated the board from the tabs. The were two plugs that needed to be separated from the board. Used a screwdriver to get the plugs separated.The new board you had to bend carefully at a joint so the board became two pieces. Snapped the boards in place. Plugged the board in two spots. Put the housing together and put the housing in place in the refrigerator. Plugged the refrigerator in. All lights came on and then had to program the board. The instructions were spit on. The code is located inside the fridge were the model tag is. Programmed correctly. Word of advice read the directions a few times you can't go wrong. So far it's day 7 after I installed the board and no ice building up. According to the internet the control board controls the defrost function on my model. Very happy. I'm still watching the freezer but I'm pretty sure I fixed my matter. Thanks for sending the right part and the video. Repair went well. Just take your time and go easy because everything involved is plastic. I didn't want to break any tabs I had to deal with.

Unplug ref then remove lower(freezer) panel plus trays and thermistor’s cover/holder then remove the evaps cover. I found the evaps all frozen up. Cut and remove old thermistor, strip wires 1/2 inch then cut the new thermistor wires to length and strip 1/2 inch, use the enclosed insulated crimp type connector and put back everything in the reverse order. It works great afterwards.

I replaced the control board first. The freezer back panel frosted up and the refrigerator warmed up again. Then I force (short option vs long) defrosted the refrigerator. However, a few days later the defrost issue came back again. Force defrost no longer worked, though likely due to a severe ice build up behind the freezer panel. I ordered the wire harness. I took off the freezer door (loosen four screws only), removed the tray rails, ice maker, thermostat housing and vent mounted on the freezer panel. The rails and the vent are a bit tricky to remove since no directions exist. I then removed the fan above the coils and then removed the wire harness. Installing the new harness is easy except that I had to modify one of the ground connections for it to mount properly. I tested the unit for 72 hours. The defrost cycle eventually kicked in (dripping onto a pan and sizzling sound). I then reinstalled all parts. No frost build up. Good to go!

Just snapped in new shelf

Followed the video and installed the new Jazz board. The board cam in 1 piece which had to be separated into two pieces, but the scored area on the board made it less intimidating. At the same time I replaced the two incandescent lamps in the refrigerator area with LED lamps. Getting the housing for the control board apart was the most difficult part, installing the replacement board was a breeze.

Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.

I simply removed the old switch using 2 small screwdrivers and the old switch case popped out. I then upluged the wires from the old switch and reversed the process. Didn't take longer than 5 minutes begining to end! Thank you for the great service! Duncan quaid

I first replaced the lower (freezer) evaporator thermistor based on recommendation from other feedback, however that did nothing to resolve the problem. I subsequently discovered a diagnostic document hidden under the upper right door hinge, which helped me narrow the problem down to the upper (refrigerator) evaporator fan motor. After replacing the fan motor, my refrigerator is up and running again. The only challenge was accessing and removing the access panel(s) and air column. Once those were removed, replacing the fan motor was simple.

Remove rail and removed broken black plastic spring mechanism with new one and then replace rail.

The part came the next day, very quick. The wrong size ended up in box we recieved. The part # we ordered was correct, just a mix up in the packaging process. I called and the customer service dept. had a new correct crisper pan delivered to my door two days later. Even with the mix up it was very fast and a good price compared to other sites. I would order again in the future.

Ordered new fan motor
Got part took fridge apart
Result was the motor was running
The fan blade had come off the motor
Replaced the motor anyway and reinstalled the fan, working well

Popped out with butter knife and unplugged 3 prong connector and reversed with anew switch.

But, unfortunately it got broken again exactly same way as before.
So, I ordered same switch again for 2nd time.

Maytag should recall that Rocker Switch and build with better materials.

Watched video. Unplugged refrigerator and popped out switch. In plugged connector and pushed switch in place. Plugged in refrigerator and the light worked