KRBL102ESS00 KitchenAid Refrigerator - Instructions

I initially tested the heating element and defrost thermostat using an ohm meter. the defrost thermostat was incased in ice, so I replaced it first. The refridgerator worked for about a week and then froze up again. I then replaced the thermistor and the unit is working as designed.

just pop the old one out popped the new one in its replace.

After the original center crisper drawer slide rail broke and and second also looking in deep into your parts catalog I discovered that the refrigerator never came with a crisper frame brace from the store or factory.
Thanks to you , I no longer have the use of the center rail breaking off for now everything is made out of cheaply make plastic by whirlpool.

I first removed the bottom shelf. Then I popped the rail in. It was pretty easy although I did have to use some force to fit it in. Ordering the part and doing it myself was a lot cheaper than calling the repair man.

My son (who does HVAC, but not appliance repair) did some investigating by taking front and back panels off and determined that the evaporator coil was freezing over because the defrost wire was not heating up. He and his girlfriend did some real-time internet searching for diagnostic info because NO control diagram was included with the refrigerator. He determined the problem was most likely the electronic control board. Ordered and installed a new board and the refrigerator is back to working fine. Took about 2 hours to diagnose the problem and 1/4 hour to actually install the control board. Kind of disappointing that this control board failed when the refrigerator was less that 4 years old.

Very easily removed top shel glass above crisper--removed old rail by lifting up--and place new one in slots provided---simple!! Part was delivered in less than 3 days-------very fast and cheap !!!

Total time 10 minutes. 9 minutes to clear out the food and 1 minute to install the part. Installation was self evident and could have been done blindfolded. Part just snapped in.

Snapped in new part

Let the ice in the freezer melt while installing P trap drain tube

Access back of unit, lower left corner. Remove wire capacitor retention clip. Unplug cold capacitor, plug in replacement, reinstall wire retention clip, test.

Referencing the info/schematics you have on your website, I unscrewed/unattached top-front panel (carefully), from behind the panel you have to detach the wires (2) from the switch, pushed "in" the switch to remove, put in new switch and attach wires to test BEFORE remounting panel. Tada!! Thank you PartSelect! You saved me at least $80...would have been at least $100 to have a repair person come to the house!

Popped off the control panel at the top behind the door. Found the thermistor and replaced it, cutting the wires and splicing the new one in. Immediately the warm section of the refrigerator was getting below freezing temperature readings, so the cooling vent was not opening. I put the old one back on and the temperature readings went back to being accurate. So this was not the problem. I believe now that the fan somehow is not blowing enough cold air up. So now I'll probably buy a fan motor and maybe a blade and try that. Otherwise the computer module I priced at $500 so I hope it isn't that. I replace the fan motor a few years ago already.

Talking with the service tech and youtube video it was a snap... Saved a service repair and a 25% parts mark up..

Repair went well,took about five to ten minutes to disconnect the power from the fridge removed the defective switch installed the new one ,reconnected the power,,,and Let there be light and there was light!

I changed the bulb but it still didn’t work. I ordered a bulb holder and replaced it and it works properly now. It was an easy repair, remove the bulb, gently pry the bulb holder out with a screwdriver and snap the new one in.

It was useful that under the description of the part in the catalog, it showed that this part was often used to repair this issue. The service was great and the delivery was fast.