KG25H0XIC5 KitchenAid Mixer - Instructions

removed the cover as stated in the e-mail and followed their recommendations on how to do the repair, the hardest part was removing the retainer clip, job went smoothly. thanks

Remove Beaty band, one screw. Remove four screws holding top. Remove worm gear, by simply lifting it out. Removed all grease. Repacked with fresh grease. Take out gear case/ transmission bearing, clear all old grease, repack with new grease. Install into new gear case housing. Assemble, and Repack new worm gear and front and rear worm gear bearings, utilize old washers (2), and one small ball bearing washer. Rotate worn gear and bushing to spread the new grease throughout the gears. Replace top cover, four screws . Replace beauty ring, one screw. Run unit for 20 to 30 seconds, under no load to distribute the new grease. Works like a charm. 45 minutes to one hour. To complete.

I had previously ordered several other gears after I found one of the worm gears stripped. After putting it all back together, the one major gear in the unit that I had not replaced because it looked fine, the bevel gear, also stripped. Learning experience: this is a unit worth several hundred dollars, so don't skimp on a $4 part. Once you work on this thing, you might as well spend a few bucks more and replace ALL the gears - even if they look like they are okay. Furthermore, if you only take 15 minutes to do this repair, as some on this site suggest, you are probably not cleaning the old grease carefully enough. Make sure you properly clean out the old grease to remove any metal from stripped gears, and use a good quality grease to re-pack the gear case.

The transmission housing was cracked and one of the bearings was broken. I replaced both of them, but the mixer really didn't sound any better. So I replaced the gears in the transmission, and while that was better it still wasn't correct. I am going to replace the other bearing and the planetary shaft and see it that aligns everything a bit better. I believe the problem is the way the gear on the end of the motor shaft is working with the worm gear, the bearings are not keeping the correct spacing. Hopefully, the new one in the rear will fix the problem.

Ordered new worm gear and received in a few days. I cleaned out old grease from the gear housing, replaced the worm gear and packed with new grease. Machine runs well now. Easy repair.

I replaced the switch component twice and I still have the same problem. I will purchase a new motor now see if that works? I'll post what happens thanks

We are a pretty handy bunch here. However, the diagrams provided with the part numbers did assist in the disassembly. It went smooth and easy.

opened the mixer.. all screws in kitchaid are the same so not to worry... opened up and replaced the gears... and put it back together... diagram helped in that front and rear bearings of connecting gear are the same # on diagram it is easy to confuse when you put it back together, but the item number and description of each helped make sure it was in the right place. Otherwise... time to fix would have been less....

took mixer cover off, took gear box cover off, removed gears, replaced gears, replaced covers, made cookies, no problem!!

I have to thank you at Partselect.com. You happen to help me help other people. Now I have several people bringing me their Kitchenaids to me instead of sending them in. I replaced two worm gears on a Kitchenaid 6 and the Hall sensor on a Kitchenaid 5. Very easy to do. Next week I have another Kitchenaid 5 to replace the motor on. Thankyou again for having the parts I need

Remove screw and nut from back of mixer head to release the silver name band. Remove the exposed four cross head screws, (two each side), and lift off the motor and gear cover. Wipe excess grease from gear wheels to expose the retaining ring clip at top of vertical gear shaft. Using small nose circlip pliers, remove retaining ring and bevel gear wheel to expose shaft pin and worm gear. Support the shaft from below and remove pin. Lift off worn worm gear wheel allowing shaft to drop down. The horizontal worm gear shaft can now be lifted out taking care to keep assembled. Carefully clean old grease from all gears and from the gear housing, (note that broken pieces of the old worm gear are in the old grease. Repack housing with fresh high performance grease recommended for worm drives. Cover new and reuseable gears with grease. Reverse the process to reassemble the unit.

Open the case, removed gear cover, removed planetary drive shaft and gear, replaced with new planetary and reassemble.

Following Replacement Part Youtube instructions, I disassembled the mixer and found what caused the sounds and prevented the mixer from operating. The worm follower gear had been ground down by the worm gear. I found that the shaft from the planetary gear had not been adequately greased and siezed preventing the worm follower gear from turning. The worm gear is obviously made of harder material and thus, was able to wear away the follower. I appreciate the your help which saved having to replace a perfectly good/expensive mixer. Thanks.

remove the cover,take out four screw from gear box,remove the gear box,clean all gears,then you see damage gear,replace it ,install new grease.

Took housing off, removed computer board and disconnected speed control assembly from board. Soaked plastic slide in hot water and freed up mech. Discovered a crack in plastic slide from forcing it. Ordered new assembly and installed. TIP: Keep slide clean of substances that will jam it by cleaning occasionally with water. For a complete cleaning you will have to remove it. Total of 6 easy to reach screws.