KFIS20XVMS11 KitchenAid Refrigerator - Instructions
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The threads on the yoke shaft stripped.
I had to cut off the old yoke since the threads had stripped and it would not come off. Once I did that all I had to do was to remove 4 screws on the auger motor and replace it with the new auger motor. Then I put the yoke on the new auger motor shaft and then put the unit back in the freezer. Work time was less than 15 minutes with no problems.
Parts Used:
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Steven from Crossville, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench set
21 of 37 people
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Ice buildup around freezer door gasket
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Joseph from JACKSONVILLE, FL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
16 of 23 people
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Old motor was not resetting back to proper position halting ice production.
Removed the three motor screws pulled off old motor put new motor in place replaced screws and re-installed. It was producing ice three hours later. I originally tried to obtian these parts directly from Whirlpool in which twice they shipped me the wrong parts. Finally gave up on them and entered the whilrpool part number which crossreferenced to new part number which was correct the first try. Thank you!
Parts Used:
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Kevin from Spring, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
13 of 14 people
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small nub that holds pantry door had broken off
For replacing end cap, LH pantry part:
removed large pantry drawer
removed two small upper pantry drawers
removed glass panel and long braces---all these parts required no tools
used 1/4" nut driver to remove 3 screws from broken end cap, LH pantry part and shook it to release it from the refrigerator
used phillips head screw driver to remove drawer arms
replaced metal drawer arms to new end cap, LH pantry part
attached new end cap, LH panrty part to refigerator and finised by using nut driver on all 3 screws. then replaced other pantry dawers, glass shelf, and pantry cover. EASY!
removed large pantry drawer
removed two small upper pantry drawers
removed glass panel and long braces---all these parts required no tools
used 1/4" nut driver to remove 3 screws from broken end cap, LH pantry part and shook it to release it from the refrigerator
used phillips head screw driver to remove drawer arms
replaced metal drawer arms to new end cap, LH pantry part
attached new end cap, LH panrty part to refigerator and finised by using nut driver on all 3 screws. then replaced other pantry dawers, glass shelf, and pantry cover. EASY!
Parts Used:
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kAREN from CHEVY CHASE, MD
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
14 of 18 people
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spraying water from the connection on top of fridge
just like the video showed, removed the cover parts inside the fridge, disconnected the water tube inside and pulled out from the top of fridge, then inserted new water tube.
Parts Used:
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Jenny from PHOENIX, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
16 of 25 people
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The ice maker stopped working
First I unplugged the unit, then I popped off the cover to the icemaker electronics. Removed 4 screws, pulled out the broken electronic panel, and replaced with the new one. Returned the screws and cover. The next moring the ice bin was full.
This must have saved me $300, and the inconvernience of waiting around for the repair man. He would have made two trips since he would never have had this part with him.
This must have saved me $300, and the inconvernience of waiting around for the repair man. He would have made two trips since he would never have had this part with him.
Parts Used:
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Duncan from Larchmont, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
16 of 25 people
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Plastic slide on crisper drawer broke
Ordered new drawer -- fast and easy to find the correct part on this site. I also felt that the price was very reasonable.
Except for one thing, it would have been simple to slide the new drawer in.
The original drawer has a white plastic "face" that is removable.
"Removable" is a relative term. It took my wife and I over 20 mins to very carefully remove the face without breaking. One person could not do it --- you need to hold the drawer firmly while another pries the face off carefully. Once off, it was able to be pushed on to the new drawer -- be firm.
Except for one thing, it would have been simple to slide the new drawer in.
The original drawer has a white plastic "face" that is removable.
"Removable" is a relative term. It took my wife and I over 20 mins to very carefully remove the face without breaking. One person could not do it --- you need to hold the drawer firmly while another pries the face off carefully. Once off, it was able to be pushed on to the new drawer -- be firm.
Parts Used:
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James from Staten Island, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
12 of 14 people
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Guide rail on the crisper drawer had snapped off.
I ordered a new crisper drawer from PartSelect over the internet one morning at approximately 10:00am, and the product was delivered, non-express delivery, the next day at about 4:pm. The front coverplate of the old crisper came off easily, and snapped into place on the new drawer easily. The entire repair/replacement took less than 5 minutes.
Service from PartSelect, from locating, to ordering, to rceiving the part could not have been simpler or more efficient. A 5 star experience.Thank you.
Service from PartSelect, from locating, to ordering, to rceiving the part could not have been simpler or more efficient. A 5 star experience.Thank you.
Parts Used:
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Gerald from Campton, NH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
12 of 15 people
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Light switch in freezer side got broken
Took a putty knife and
Removed the old switch removed the spade terminals from the old switch and replaced them on the new switch and just pushed the new switch back in place
Removed the old switch removed the spade terminals from the old switch and replaced them on the new switch and just pushed the new switch back in place
Parts Used:
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Doug from PLEASANT VIEW, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
10 of 10 people
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Six months in use time to replace the filter
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Michael from Long Valley, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
13 of 20 people
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Remove the water filter to install the bypass cap
Lower the filter bottom housing to gain access to the filter. Unscrew the filter and install the bypass cap. Secure the lower filter housing to the top assembly.
Parts Used:
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Phil from GREENFIELD, IN
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
11 of 14 people
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Plastic peg hinging lid to drawer broke
It actually took 1 day and 15 minutes to fix this problem.
I removed the drawers and shelves in the area around the pantry. I carefully took apart the sliders and plastic parts that comprise the endcap/temperature adjuster. Then I tried to replace the unbroken part into the assembly. At that point I realized that something was wrong and I had ordered the wrong part. So I cleaned and put the broken part back in the refrigerator to wait for the replacement.
PartSelect customer service person was terrific and had the correct part on the way to my home immediately. I don't know how, but it arrived the NEXT day!
THEN, it took me 15 minutes to unscrew the sliders, endcap and replace both.
Thank you PartSelect.
I removed the drawers and shelves in the area around the pantry. I carefully took apart the sliders and plastic parts that comprise the endcap/temperature adjuster. Then I tried to replace the unbroken part into the assembly. At that point I realized that something was wrong and I had ordered the wrong part. So I cleaned and put the broken part back in the refrigerator to wait for the replacement.
PartSelect customer service person was terrific and had the correct part on the way to my home immediately. I don't know how, but it arrived the NEXT day!
THEN, it took me 15 minutes to unscrew the sliders, endcap and replace both.
Thank you PartSelect.
Parts Used:
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Lee from North Potomac, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
9 of 9 people
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broken light switch
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Richard from West Warwick, RI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
12 of 20 people
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Replace water filter
pop open, unscrew quarter turn, screw new one in quarter turn, pop shut. duh
Parts Used:
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Brenda from Spokane Valley, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
13 of 23 people
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Light switch rocker broke, disabling freezer internal light, water dispenser, and ice dispenser
Very simple. Matched female plugs with respective male color coded prong; pushed together then inserted unit in slot of freezer sidewall and rotated into position...job done.
Parts Used:
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Kenneth from Newton Grove, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
10 of 14 people
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