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Donald
October 7, 2022
water to unit no water to ice maker.
For model number KFIS20XVMS11
Hi Donald, thank you for reaching out. According to our research on the model, the water inlet valve appears to be faulty and you may need to replace it with part number PS11752594. It supplies water to the refrigerator ice maker and water dispenser. If you need help placing an order, customer service is available 7 days a week. Glad to be of help!
Where is the water valve located and how do I get to it?
For model number KFIS20XVMS11
Hello Geoff, thank you for contacting us. We have researched and found that the water inlet valve is located behind the cover panel in the upper right rear corner of the fresh food section. We are attaching some relevant instructions that may not be of the exact model, but will help you in accessing the water inlet valve:
1. Open the door and remove all the shelves from the fresh food section.
2. Open the filter compartment and remove the water filter by turning it counterclockwise.
3. Take down the filter base by depressing tabs on it and close the filter compartment.
4. Remove the cover panel by pressing all the tabs inside the openings on the cover.
5. The water inlet valve is located behind that cover, you can access it after removing the cover.
We hope this helps, good luck with this repair!
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Pressed in the end of the filter cover, lowered it down part way. Twisted the old filter 1/4 turn and removed it. Set in the sink to drain. Inserted new filter and twisted it to lock. closed cover. Done. Total time @ 1 Minute.
I removed the drop-down outer housing by gently prying the sides of the two pivot pins at the rear. This gave me move 'room' to grip and slightly rotate then pull the old filter forward and away from the tight suction connection. I was concerned that I would be too forceful for the plastic assemblies and would break something; deliberate motions and a steady thought process on the problem helped disengage the darned old filter!
Removed door and crisper pans. Removed nuts on left end cap - think there were 3. Removed nuts on right end cap and one or two on back air regulator attached to right end cap. Replaced left end cap with new one using reserved nuts. Carefully removed back air regulator from right end cap. Attached back air regulator to new right end cap. Replaced right end cap and back air regulator and attached with nuts. Carefully inserted pantry door into pin on one side and slightly bent both right and left pins to insert door fully into end caps. Replaced crisper pans. That's it.