KECD865HBT2 KitchenAid Cooktop - Instructions
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Surface element was out
Disconnect the power.took the cooktop off the range. Turned it over. Removed the underside plate. Disconnected the bad element. Pluged inthe new element. Replaced the under plate. Reconnected the range to the stovetop .put cooktop in place. Reattached screws. Turned on power. Worked perfectly.
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Veronica from Midlothian, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Surface element with Limiter - 6" - 1200W went out
First, I turned the circuit breaker off to the range. Then, I pulled the range out so that I could get to the screws which held the glass top in place. They were located on the sides of the range. I had to remove the trim pieces on the sides to get to the forward screws. Once that was done, I lifted the glass top, unplugged the wire harness, flpped it over on a protected surface. I noted the numbers on the old coil where the clips held it in place and put the clips on the new coil in the same place. The old wires just clipped on to the new coil exactly as they clipped on to the old coil. I put it all back together and it works great! I am a 70 year old woman who did this all by myself. You young guys should have no problem.
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Carolyn from Rockville, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
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stem of left front switch broke off.
Removing the stove top was easy, it was just setting in place. Put some blankets over the kitchen island and did the repair their. Most difficult thing was, how stight the wires were. After removing the switch cover, I wound it nessary to remove the inside side wall of the switch box in order to have enouph room to change the switch. Works just fine now. Thanks for your service.
Parts Used:
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Kenneth from Northfield, MN
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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Surface element with limiter 6", 1200W was burned out
Removed the two screws, on both sides of the oven wall corner. Gently lift the front end of the glass top and pull towards me and disconnect the two electrical sockets. Carried the glass top assembly on the kitchen table and turned upside down. Removed the six screws. Removed the assembly from the glass top. Turn the top burners assembly over and disengaged the two clips of the burned out burner from the assembly plate. Transferred the two clips to the new burner on the exact locations like the old ones were. I have placed the new burner on the location and snapped the clips on the slots. Removed the connectors one piece at a time and connected to the new burner. Reversed the previous disassembly and all was done Works like a charm. Thank you all for assisting me in providing the necessary parts and video instructions. It was a lot cheaper than to buy a new range.
Parts Used:
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Tevfik from Naugatuck, CT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Duel Burner , Inside Burner Out
Removed burned out burner, replaced new burner tested works fine
Parts Used:
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ROBERT from MOSINEE, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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no problem
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clarence from norwalk, CT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Beingold the glass top stuck hard
unscrew 3 screws under the control panel and pull that away from the glass top making sure the wires don't come apart from the connectors. care fully slide the glass forward and replace the burner which was the easy part. DO NOT try to test without making sure that none of the burner are touching the metal surface!!!!!!!! it will trip your breaker. But now we have a range with 4 burner after a year THANKS
Parts Used:
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Mansukhlal Dayabhai from Moultrie, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Burned out heating element for radiant heat burner
I watched the video, purchased the correct heating element and did the repair as illustrated in the video. I simply removed the cook top, removed the ground wire, removed the wiring harness, removed the failed heating element, installed the new heating element and reinstalled the wiring. Piece of cake!
Parts Used:
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Jay from Brevard, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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The left rear burner had stopped heating.
1. I ordered a replacement heater element from Parts Select, which arrived in just 3 days at my home. 2. I turned off the main circuit breaker to the range. 3. There are two small sheet metal screws inside the top left and right side of the oven door frame which need to be removed first in order to lift and remove the burner top from the range. 4. After lifting and pulling the burner top toward me about 6 inches, I unplugged the left and right burner assembly wiring harness connectors. 5. I lifted the burner top assembly off the stove and turned it upside down an a table. 6. There are six sheet metal screws that need to be removed to allow the sheet metal panel holding the heater assemblies to be lifted off and then also set upside down on a table top. All five burner elements are now visible. 7. Disconnect the slip-on electrical connectors to the specific heater assembly that is defective. 8. Unscrew the three small sheet metal screws from the three spring clips that support the heater assembly on the sheet metal panel; re-attach the spring clips to the new heater assembly. NOTE: Either memorize or record the position numbers that are cast into the ceramic housing of the burner to replace the new burner in exactly the same position. 9. Insert the three spring clips back into the sheet metal panel where the old, defective burner assembly had been removed. 10. Re-connect the slip-on wire clips to the new heater assembly in the same position as they were removed from the defective heater assembly. 11. Turn over the sheet metal panel with the burner assemblies attached and replace the sheet metal screws holding the panel to the stove top. 12. Turn over the stove top assembly and set back onto the range allowing space to reach to the back and re-connect the polarized connectors to the left and right side burners. 13. Slide the stove top back to the rear and carefully lower the front edge back down with the two metal tabs inserted back into the oven door frame. 14. Re-install the two sheet metal screws that hold down the stove top. 15. Turn on the main circuit breaker to the range. 16. Carefully test the new heater assembly by turning the range control knob to LO heat and watch for the stove top burner to momentarily turn red with heat. 17. Turn off the range control knob. 18. You are finished. It was a very easy installation.
Parts Used:
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Louis from Morgan, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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"Hot burner" Light always On
It's easier with two people.
1 - Turn the breaker for the range to OFF
2 - Verify power is off by testing the burners and lights
3 - Remove front two screws above oven door jamb
4 - Lift the top and prop it up with the spoon, or have your helper hold it.
5 - Loosen the screw at the rear of the bracket that holds the elements against the glass top (front and rear are held by the same retainer)
6 - Remove the bad element by sliding it sideways from the retainer. Do not disconnect things yet.
7 - The burner has numbers around the edge. Move brackets from old element to new one, matching the numbers. Then move wiring to new element. New burner may have a single connector where old one had 2 and a jumper. If so, ignore jumper.
8 - Slide new element under bracket and reinstall the screw.
9 - Lower the range top and re-install the screws.
10 - Turn on power and test.
1 - Turn the breaker for the range to OFF
2 - Verify power is off by testing the burners and lights
3 - Remove front two screws above oven door jamb
4 - Lift the top and prop it up with the spoon, or have your helper hold it.
5 - Loosen the screw at the rear of the bracket that holds the elements against the glass top (front and rear are held by the same retainer)
6 - Remove the bad element by sliding it sideways from the retainer. Do not disconnect things yet.
7 - The burner has numbers around the edge. Move brackets from old element to new one, matching the numbers. Then move wiring to new element. New burner may have a single connector where old one had 2 and a jumper. If so, ignore jumper.
8 - Slide new element under bracket and reinstall the screw.
9 - Lower the range top and re-install the screws.
10 - Turn on power and test.
Parts Used:
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Stephanie from Phoenix, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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The inner heating element was not working
The range top came off with two screws under the front portion of the glass top (by the oven door). I unplugged the connection plugs at the rear off the range top, unscrewed the rear screws holding the heating unit in place and plugged in new element and reassembled range unit. You need to removed the two phillip head screws at the rear of the range top in order to remove the bar holding the heating element. Once you do this it is very easy to finish the job.
Parts Used:
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DENNIS from ROWLEY, MA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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replace two stove top burners
It was very easy. Disconnect the electricity. Take the two screws out that hold the top in place. Raise the top and with the pliers change all the electrical connections and retaining bars. Install the two new burned tops. Lower the top and re-install the two retaining screws.
Parts Used:
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Howard from CHESHIRE, CT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Small Surface Burner Was not Working
Repair video was very helpful. I have removed the screws on both sides of the appliance under the surface plate, in the front. The Owen door has to be open for that. Then I have pulled the surface plate for a little space to disconnect the two connectors. Turned the surface plate over on the kitchen table, removed the 6 screws. Turned the burners assembly over and removed the small burner by disengaging the two clips. I have removed the 2 clops from the burned burner and assembled it to the new burner. I have placed the burner and engaged the 2 clips with a crownose players. I have removed one electrical connecter at a time and connected to the new burner. I have turned over the assembly over the glass plate and assembled the back cover with 6 screws. Put the surface plate on the range and connected the 2 connectors, pushed back, lined it up with the 2 screw holes in front of the range on bot sides and put the 2 screws in and Finished.
Parts Used:
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Tevfik from Naugatuck, CT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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burner not heating up
first I checked continuity through the surface element (burner) switch (rheostat) which was fine. then found the screws holding the burner top on and removed, this made it possible to lift up the burner top and remove the burnt out surface element.which was easy to see. take down the number, buy a new one and re hook up the four wires to the new element. (always mark down where the wires went)
Parts Used:
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David from Herriman, UT
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Rear left burner,went out.
I did exactly what your instruction video showed. The most important thing to remember is to TURN THE POWER OFF FIRST.
Parts Used:
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Ruben from Port St Lucie, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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