KDTM354DSS4 KitchenAid Dishwasher - Instructions

I turned off the power to dishwasher first. Removed bottom plate to get to leveling legs. Lowered the legs as to be able to pull and skid dishwasher out from under counter.
Once dishwasher is removed from under locate the 4 screws on right side that hold racks remove them.
I would recommend replacing both skids on both side while you have the dishwasher pulled out.
Very easy to replace new rack slid once old rack removed.
The rack come assembled with skid and plastic holders.
This repair is a 10 minute repair per side.
Thanks Bob Seese

Pulled off old seal. Pressed into groove the new door seal. No parts required.

push the 2 retaining clips back with my fingers and slide off the broken roller piece. Slide the new replacement 2 roller piece into place and push up until the retainer clips click and lock.

Removed old gasket, cleaned track thoroughly, then followed instructions from video on Part Select order form. Instructions very clear and precise. Getting the new gasket was a little tedious at the corners but take your time and work the gasket with your fingers as shown on the video.

I looked up the repair on youtube and followed along step by step.
I am a 64 year old female and the job was easier to do while watching a repairman than it would have been to read instructions.
The internet is great for some things!

Hardest part was figuring out how to release and remove upper rack as mine did not match the instructions. After that is was tricky but not overly difficult. The instructions on-line did not make sense, but it all was fairly intuitive process. Take some before pictures, lol. Dishwaswasher works great.

repair went smooth for the grommet. suggest a small of vasoline to ease installation of grommet

Remove entire top rack and place on a large flat work surface. A small screwdriver is needed to release several plastic clips holding the upper drawer slider brackets and manifold in place. Carefully pry the clips free of their mounting holes and remove the bracket. Take some time to study how things are held together before removing anything since one plastic clip is closely affected by the others. Without pictures, and a video, it's really difficult to put into words. I must stress, do not force anything. When disassembling, use the opposite side to as a visual aid to reassemble.

The old tine row came out easily and the new one was easy to pop into place. I was pleased that it was so easy to order a replacement part.

Unplug dishwasher and slide it out from under cabinet. Remove old broken link (a heavy string between two plastic parts) and replace with new one. Slide dishwasher back and plug it in. Very easy and no tools required.

After finally getting the older wheels off, it was literally a snap putting the new wheel assemblies on. I still don't know the best way to get the old ones off, to be honest, but putting the new ones on was really easy.

1) clear out the dishwasher
2) remove unit securing screws from top or sides of DW and cabinetry near the top or under the counter top
3) gently pull the dishwasher from the cabinetry about 20" is plenty, mind the connecting hoses and electrical connection
4) close the door! pull back the insulation from the area of the hinge and photograph both sides - this will save you the pain of going online
5) you will see the cord, the tensioning wheel assembly and the door balance spring on both sides
6) with the door closed to relieve tension on the cord, remove the cord from the balance spring - this can be done w/o tools at this point
7) remove the 5/16" screw from the plastic tensioning wheels and remove the tensioners, cord - leave the springs in place if not replacing them
8) install the door end of the cord to its hook on the hinge, install the new tensioning wheel assembly, install the old 5/16" self tapping screw through the lower wheel and into the outer hole in the frame
9) thread the cord from the door over the upper wheel and lower wheel. the lower wheel has cord retaining tabs to hold the cord on the assembly
10) hook the eye end of the cord to the balance spring and you are finished with the first side - repeat operations for the other side, reposition the insulation and slide the washer back in its cavity - do not forget to reinstall the stabilizing screws in the upper washer frame
11) you've done it!
12) have a cuppa and do your second washer that hasn't failed yet - it will soon.

Searched internet found a YouTube video not quite the same model but close enough to get me going and the steps were the same

Followed instruction via YouTube video. The video instructs to pry on the tabs to remove the dispenser - actually, just bend them out of the way with a screwdriver or putty knife. Once the dispenser is out, you can use pliers to bend the tabs back before installing the new dispenser. The only thing I would add is how to re-install the seal strip along the top edge. It has a groove in it that must be installed over the top edge of the outer cover BEFORE you screw the inner door to the outer cover. This was not clearly explained in the video.

I did not relize that the drain hose was in two parts. Naturally I ordered the wrong half. So after I relized my mistake, I re-ordered the correct part. Once the correct part was received the repair was easy and went well.