JVM1490SH01 General Electric Microwave - Instructions
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I broke the glass tray
I'm writing because I have never in my life had such an easy time finding a part, ordering it, and receiving it! Your service is truly unbelievable. I still don't believe it and I experienced it. Nothing went wrong and it could not have been easier. Please don't go away.
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Kimberly from San Tan Valley, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Quit working
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William from Socorro, NM
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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one of the rack holders melted and was not functional
I was so happy to find this part. I had been using an upside down glass bowl to level the rack! once I found part and it arrived it was in in less than 5 seconds!!
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Nancy from La Grange, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Light Bilbao burned out
Simple repair..took off covering with screwdriver removed the halogen bulb and replaced with the one I ordererd..wish all repairs went so well..
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Stephen from Kennett Square, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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both bulbs burned out
I used a phillips screwdiver to open the light cover protecting the halogen bulbs (2) both had burned out and needed to be replaced. A bit akward to replace, but within 5 minutes both were removed. I called your part service department to order replacements,(friendly and courteous service I might add!)was told that they would arive in about 3-5 days. 1.5 days later they were on my doorstep...They were promptly plugged into my GE underhood mounted microwave, now I am back in service! You've won me over and I will tell all my friends about you. Thanks again!
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Jerry from Laguna Niguel, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Broken Glass Cooking Tray: need replacement part
Took item from sealed box and removed protective bubble wrap. Placed tray in microwave, aligning tray with turntable sprockets. Perfect fit, perfect match! And the part arrived in three days and was very competitively priced. What more is there to stay? Will use PartSelect for other replacement parts. No brainer!
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Steven D from Seminole, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Glass rotating tray cracked and broke when cooking
This is the tray the glass cooking tray rest on and rotates the glass during cooking. The metal tray was installed upside down. The rotating glass tray was not properly installed. The oven was at a very high temp. and the weight of the utensil on the glass was not supported correctly. Result, big " pop " and broken glass tray. Note this is the second glass repaced. The first one dropped while removing it from the oven. It stuck to the bottom of the cooking dish and then fell to the floor. Pop, big breakage. Maybe you can learn from my mistakes.
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paul g. from westlake village, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Glass tray broke in microwave
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Ralph from Puyallup, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Interior lightbulb needed to be replaced
I could not for the life of me figure out how to get into the light housing so I could replace the bulb, nor did I have any idea which bulb to buy. The manual for this model descibes how to replace the underside lighting but they seem to have left out instructions about the interior. I watched the short "how-to" video on this site, bought the bulb that was described and replaced the bulb in five minutes without any issues.
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Jean from Princeton, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Rack holder had broken off
Ordered part and looked at the install video and with in 2 minutes the new one was installed
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Bradley V from Plainfield, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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broken micro tray
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william from San Marcos, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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circuit shortage shows, i thing it because i heat on the counter too long cause the thermotart not fumctional.
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Rong from Portland, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Halogen Ligjt bulb needed replacing
We followed the instructions on your website and it was very quick and easy. Thank you so much for having that information and showing exactly how to replace the Halogen Light Bulb.
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Rosalie from Oakdale, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Halogen lamp was burnt out
Glass cooking tray was cracked. I removed the old cooking tray and stuck it in the box the new one came in. I laid the new one in the microwave and it fit. The halogen bulb just pushed in and the cover was easy to re-cover.
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Mary from Monterey, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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drop and shattered the glass tray
It was so easy to order the part on this website. It came carefully packaged and quickly! Thank you!
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Nicole from Lathrop, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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