JS998SK4SS General Electric Microwave Oven Combo - Instructions
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Overheating dual element
Not only did we (my wife did help) replace the dual element but afterwards we realized the control switch was not functioning properly and so that was replaced as well, and now our appliance works as intended. Also the instructions, are helpful as well. We used care not to force or over tighten anything and with two sets of eyes and the extra hands everything went much better. Anything that was removed was noted as to it's location and replaced .
Parts Used:
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Alberto from TUCSON, AZ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
2 of 2 people
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Halogen oven light burned out. When trying to remove old bulb, it broke off.
First, I turned off the power. I removed the fixture that held the bulb and gently used narrow type pliers to pull the old pins out and allowed the broken glass to fall upon a shop towel in the bottom of the oven.
The replacement bulb and different type of wiring connections. I cut and formed them to fit the receptacle. I gently inserted the new bulb, placed the glass cover back on. Then, screwed the unit back into the top of the oven.
Happily, when power was turned back on the light shone brightly!
The replacement bulb and different type of wiring connections. I cut and formed them to fit the receptacle. I gently inserted the new bulb, placed the glass cover back on. Then, screwed the unit back into the top of the oven.
Happily, when power was turned back on the light shone brightly!
Parts Used:
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William from FRANKLIN, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
2 of 2 people
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Broken rear drawer support
Installed the new brackets at the back of the drawer with the 2 screws provided. The new rear mount design is much better than than the old side mount.
Parts Used:
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Jesse from Knob Noster, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
2 of 3 people
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Plastic guide Broken
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NICK from Vernon, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
9 of 25 people
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The storage drawer came without supports.
I just removed the drawer and installed the rear supports as instructed on paper included with the part.
Parts Used:
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Dock from Aurora, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
2 of 4 people
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Broke the glass on our oven door due to cold water spilled while it was hot
First of all, there are FOUR panes of glass on the oven door and two different sizes. Make sure you're ordering the right pane. We initially got the wrong one and had to return/reorder.
Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful when putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.
For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.
We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.
Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful when putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.
For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.
We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.
Parts Used:
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Dagmar from WESTMINSTER, CO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
1 person
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Oven lamp globe shattered . Needed a replacement
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Joan from SOUTHINGTON, CT
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
1 person
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The control knob on the burner stopped allowing you to adjust temperature and would on turn the burner off when turning counter clockwise
I turned off the breaker, removed the control knobs from all of the burners there are plastic knots on each control knob that needs to be removed (once loosened they can easily be turned by hand). You can then just lift the out piece off. You need to remove 4 knots to release the control panel so you can access the control know. I removed the 2 screws in the old control know, there are 4 wires that need to be pulled to disconnect. I wrote down the order in which the colored wires were connected . I then removed the old part and reversed the process
Parts Used:
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Karen from BELLE ISLE, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Wrench (Adjustable)
1 person
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burner would switch to full power randomly
Remove the top back panel to expose the switch. Remove the switch knob & mounting bezel and then unscrew the 2 mounting screws from the front. Replace the wires one by one and follow the enclosed directions in the event that this is an upgrade for an older switch. Remount the switch from the front and replace the back panel.
Parts Used:
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Richard from SIMSBURY, CT
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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Center element of dual element burner would not glow.
Unplug stove. Remove two screws holding down cooktop located on oven side just under cooktop front edge. Lift cooktop and prop up exposing underside. Suggest taking phone picture, making drawing or labeling of wire connections of the affected element. Use pliers to pull wire terminal clips off element blade connectors.The underside of element frame pans have number scale at the peripheries. Remove the single screw of clip mount on old pan and remove old burner. Transfer the old mounting hardware and clips to the new element pan by installing them at the corresponding number locations. Remount new burner by loosening that single screw clip to allow easier install and positioning. Tighten screw. Reconnect wires to corresponding blades. Lower cooktop. I plugged stove in to test at this point (optional). Re-install the two screws located on ovenside cooktop edge. Plug in stove. Complete!
Parts Used:
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JEFFREY from ROANOKE, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set, Wrench (Adjustable)
1 person
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Dual burner only had hidden setting.
Removed old switch, put metal jumper from old switch to new one and connected wires to the new one . Reinstalled. Works great.
Parts Used:
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Steve from HENDERSON, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
1 person
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Replaced cracked inner oven door glass
This went pretty smoothly. Watch the video and just follow along step-by-step and it goes well. It would have only taken about 30-45 minutes (even being careful and slow) but I ended up placing the glass twice (be very careful and triple check that all the insulation gets poked under the housing and none is sticking out). The first time I had a small piece sticking out. (Use gloves for this part so your hands don't itch). The second time I needed to redo part of it is I forgot one of the spacers on the door handle and had to get that in there so the handle worked properly. I also took the time to clean the oven while the door was off so that took some time. Total I probably had 1.5-2 hours into this project but at least half of that was me cleaning and being fussy. This is an easy repair. I'm not a confident repair person and this wasn't difficult. It was a little time consuming but well worth the cost vs calling a repair person or buying a new appliance. You do need to have a specialty star head on a screwdriver but my simple tool kit had all the tools I needed. The oven has been working great since the repair.
Parts Used:
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Sherry from SAINT PAUL, MN
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
1 person
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Back burner was not working.
Took top of stove off, disconnected the heating element, re-installed the new element and now my stove works fine.
Parts Used:
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Vilas from HANOVER TWP, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
2 of 5 people
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Light bulb went out,could not find replacement part.
Turn the glass enclosure counterclockwise to expose bulb.Turn the power off at circuit breaker panel.Handle the bulb carefully with paper towel covering the bulb.Push the bulb in socket.replace glass enclosure,turn power back on.
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Gregory from Pearl River, LA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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needed small inset fitting for knob on stove
I ordered the wrong part, and your helpful staff directed me to call the manufacture for the part number (they even proved the tele number). The part was several dollars cheaper at your site. I now have all the knobs to use my stove!! thanks.
Parts Used:
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Deb from Lynnfield, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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