JS42CXDUDB02 Jenn-Air Refrigerator - Instructions
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Ice maker stopped
Called a repairman out. For $125 he told me what I already knew! The ice maker wasn't working. Said I needed new emitter boards and ice maker. Would go back to the shop and call me with an estimate. Estimated parts were $330 plus another service call to put them in.
Went on line and found PartSelect. Emitter boards were $87+shipping. Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.
Went on line and found PartSelect. Emitter boards were $87+shipping. Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.
Parts Used:
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Bill from El Sobrante, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
3 of 5 people
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Was not making ice; blades @ 12:00
The emitter code: Hold the flap that covers the receiver. (On the left) If the emitter does not stay red, the emitter and receiver are defected.
Replaced the emitter and receiver board
Unplug the refrigerator:
I first removed the ice-maker service door by removing the 2 screws at the top. Next, I removed the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.
Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.
This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.
There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.
Oliver of Riverdale, Ga
Replaced the emitter and receiver board
Unplug the refrigerator:
I first removed the ice-maker service door by removing the 2 screws at the top. Next, I removed the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.
Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.
This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.
There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.
Oliver of Riverdale, Ga
Parts Used:
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Oliver R from Riverdale, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
3 of 5 people
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Ice maker wouldn't cycle
Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I ordered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.
Parts Used:
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Mark from Fairview Heights, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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fridge door switch did not work
I removed the switch housing (4 screws), replacing the switch in the housing was a snap. It took 5 minutes, cost $8 and light works like new!
Why didn't I order this part and do the repair earlier? Very simple.
Why didn't I order this part and do the repair earlier? Very simple.
Parts Used:
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stu from richmond, VA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
2 of 2 people
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Door light switch disintegrated
Very simple fix, remove 3 screws, two connectors to the old switch
Parts Used:
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Thomas from Roseville, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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Water liking into the ice tray causing an iceberg
Removing the ice making assembly from the Ice compartment was not difficult except that two of the 3 screws we not visible without a mirror and then my nut driver was 5" long making it very tight quarters, so it was a time consuming process to remove them.
Once the 3 screws were removed the wiring harness was easily disconnected and the whole assembly came out.
The next step was to figure out how to remove the faulty part from the rest of the assembly.
After some strong persuasion the part would not separate from the control Assy. (The front of the unit) To complete the job I had to pull the front cover and unplug the motor and heater assy to expose two additional screws that had to be removed to pull the defective part out. The reassembly went quite easy except the 2 screws that you need a mirror to see. I was also trying to hurry because the frozen items were not holding all that well after the door was open for about an hour and a half. An instruction sheet showing the steps would have cut the time over 1/2!
Once the 3 screws were removed the wiring harness was easily disconnected and the whole assembly came out.
The next step was to figure out how to remove the faulty part from the rest of the assembly.
After some strong persuasion the part would not separate from the control Assy. (The front of the unit) To complete the job I had to pull the front cover and unplug the motor and heater assy to expose two additional screws that had to be removed to pull the defective part out. The reassembly went quite easy except the 2 screws that you need a mirror to see. I was also trying to hurry because the frozen items were not holding all that well after the door was open for about an hour and a half. An instruction sheet showing the steps would have cut the time over 1/2!
Parts Used:
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Joe from Newbury Park, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
2 of 3 people
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Light over range burned out
Philips screwdriver
Removed screw (1)
Removed light bulb
Put in new light bulb
Closed door to bulb compartment
Returned screw.
Pro tip! Check how many bulbs you need before ordering. Mine only needed two. I got two. I suspect I’ll buy a new microwave before new bulb burns out again. Ordering/delivery was fast. No need to have spare on hand.
Removed screw (1)
Removed light bulb
Put in new light bulb
Closed door to bulb compartment
Returned screw.
Pro tip! Check how many bulbs you need before ordering. Mine only needed two. I got two. I suspect I’ll buy a new microwave before new bulb burns out again. Ordering/delivery was fast. No need to have spare on hand.
Parts Used:
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Vincent from CHICAGO, IL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 6 people
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No ice
Go first to Kitchenaid web site and download their consumer services Technical diagnostics on the ice maker. Very well written and clear to follow. Instructions step you through interpretation of blinking code lights which is key to finding the real problem and leads you to repair the correct failed part. My diagnosis said to replace both emitter and receiver. I replaced the emitter first and tried it and solved the problem I didn't need to buy the receiver but I have a spare part now. Do the diagnosis and save yourself some money. PartSelect got the parts to me quickly and saved me money compared to our local parts supply companies.
Parts Used:
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Frederick from Rochester Hills, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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No problem
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Janet from PITTSFORD, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
2 of 3 people
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My ice bucket kept over flowing with cubes
I did some research on the website and found out that there is a test with the sensor lights. When I looked at mine, they were not turning on or blinking when the door was openned.
The repair was very easy to accomplish and all I needed was a small philiips screwdriver. I unscrewed both left and right side panels covering the circuit boards and pulled the connector off. I'd say the most diffcult part was lining up the connectors to the boards since there's not a lot of room because of the harness length. Once the boards were connected, they set in place easy and I put the covers back on.
A word of warning, it took the system about ten minutes until the cycle started and water started filling the tray. But aside from that, everything is working perfectly well.
I saved about $200 in service fees!!
The repair was very easy to accomplish and all I needed was a small philiips screwdriver. I unscrewed both left and right side panels covering the circuit boards and pulled the connector off. I'd say the most diffcult part was lining up the connectors to the boards since there's not a lot of room because of the harness length. Once the boards were connected, they set in place easy and I put the covers back on.
A word of warning, it took the system about ten minutes until the cycle started and water started filling the tray. But aside from that, everything is working perfectly well.
I saved about $200 in service fees!!
Parts Used:
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Eric from Whittier, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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Ice maker stopped making ice
The ice maker would not fill with water. Water was available to in-door water dispenser. All signs pointed to the ice maker control boards. Ordered and replaced the boards. Within a couple hours it was making a new batch of ice every 30-60 minutes. The repair instruction video was a great help....made the repair a snap!
Parts Used:
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Kurt from Noblesville, IN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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Icemaker failed to function
Removed and disconnected the icemaker, cleaned all areas and disassembled the failed parts. Reassembled with the new parts inlcuded with the purchased package and resinstalled the unit. Started the unit and chedked for proper operation. Successful repair.
Parts Used:
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Terry from Glendora, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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ice maker quit working
I was amazed when Fed Ex pulled up to our front door the following day after I ordered the parts, I was wondering what they were delivering and to my amazement it was the parts I had ordered from parts select the previous day , thank you so much , you are awesome. My 73 year old husband who is a 5 year cancer survivor had the part installed and we were ready to start making ice within 1 hour.He went by the installation information sent in by your customers. Thank you all, Jo Mesplay
Parts Used:
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Thomas from Hornsby, TN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 3 people
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Ice maker motor was buzzing. Unable to discharge ice.
I first turned off the refrigerator. I then used a hair dryer to melt and release the ice by warming the bottom of the mould. Then I turned the fridge back on and let the icemaker discharge the ice. I then turned off the icemaker and ordered the new part. I unplugged the fridge, removed the icemaker (three screws and an electrical connection). Then I replaced the heater/tray with the new one and turned everything back on. Within a couple of hours we began having ice again.
Parts Used:
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David from Sarasota, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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Broke light switch while cleaning
use kitchen knife to pry out. replaced switch assemble and pressed back into place. Could not have done this with out help from previous customers. Thanks
Parts Used:
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Gail from Golden, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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