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JS2428GEHB (PJS2428GHB0) Jenn-Air Refrigerator - Instructions

All Instructions for the JS2428GEHB
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Ice would not come through door, troubleshot and determined bale mechanism wasn't turning properly.
Removed old agitator unit - 4 nut-head screws removed, and installed new agitator and screws aligned easily.
Parts Used:
Ice Maker Auger and Crusher Blade Assembly
  • Howard from Montoursville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Crisper pan was broken
Order the new criper and when it came I installed it.
Parts Used:
Crisper Pan - Large
  • Bettye from Florissant, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Broken drawer
Took the old one out. Washed the new one and put it in. The best part was: This company had the part in stock and we received it the next day. Amazingly fast service. Thank you very much.
Parts Used:
Crisper Pan - Large
  • Jon from La Mesa, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Would not feed ice out of bucket
I removed the bucket and then took the feed screw out and replaced the end cap and reinstalled the feeder in the new bucket and put it back in place and it worked fine. This is not a hard job, you just have to pay attention to the dismantle so you can get every thing back together properly.
the breakdown and parts list was a big help.
Parts Used:
Ice Bucket Ice Maker Helix End Cap
  • David from Boise, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Water line feeding ice maker was not producing ice
Take out the elbow fill tube and check to see if ice build up inside tube. Clean tube of ice build up. Replace tube back in. In my case that corrected my problem.
Parts Used:
Refrigerator Plastic Tube Insert
  • Daniel from SAINT ALBANS, VT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
1 person found this instruction helpful.
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End Cap was broken and ice would not dispense.
Ridiculous how easy it was, REALLY!
Parts Used:
Ice Maker Helix End Cap
  • Kerry from DE PERE, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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frig. missing door bushing.
I had to cut a groove in the bushing to put the elec. wires through it, & then just remove the hinge, put the bushing in & replace the hing.
Parts Used:
Door Bushing
  • tim from mayfield village, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
1 person found this instruction helpful.
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The new piece arrived broken, still waiting on the repplacement
The crisper pan arrived broken. They credited me back the charge right away, and ordered a new one (July 6th). Here it is July 13th, and they still have not shipped the new crisper pan.
Parts Used:
Crisper Pan - Large
  • LISA from NEW HAVEN, CT
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
1 person found this instruction helpful.
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Ice maker would jam up and not let ice out thru dispencer .
Super fast , I received my parts the very next day ,THANKS to PartSelect.com. GREAT JOB .
Pulled out 4 screws , pulled out the ice turn gear & crusher , replaced the helix end cap , put all these parts back in place , screwed 4 screws back in ice bucket , back in freezer and it works like new . It would of cost me $110.00 to have a repair company do this simple job .
Parts Used:
Ice Bucket Ice Maker Helix End Cap
  • Debbie from Overland Park, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 4 people found this instruction helpful.
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Lost cap for filter
Bought new cap.
Parts Used:
Refrigerator Water Filter Bypass
  • Marybeth from VACAVILLE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Wheel broken
Took auger apart laid out sequence as removed parts replace the same way . Parts have to go back like they were removed.
Parts Used:
Refrigerator Crushed Ice Wheel
  • Dean from STEWARTVILLE, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
1 person found this instruction helpful.
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Refrigerator light stopped working
Followed the instructions in the video provided via email from Partselect
However, the part received was the opposite design of the part removed.
It appeared this could be left hand right hand choice of part. Moreover, the button on the switch that turns the light off/on when door is open/closed was not functional due to the part being the opposite of the part I was replacing. I tested the switch I was replacing and it appears this is not the problem. I think the light socket is the problem. I am 69 year old female and capable of doing small repairs, but limited knowledge of electrical so having to troubleshoot by trial and error. Thank you.
Parts Used:
Refrigerator Switch
  • Linda from CORSICANA, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Crisper drawer rails had broken
Easy Peasy. Just put in new drawer.
Parts Used:
Crisper Pan - Large
  • phyllis from PT PLEASANT, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Frost and ice was building up on the top of the ice chute inside the freezer
There is a plastic flapper valve that is spring-loaded in the closed position that prevents ambient room air from entering the freezer compartment via the ice chute. The Ice Chute Seal is a simple flexible (rubber-like) disk that just slips over the circular flapper valve. With the freezer door open one can see the flapper valve down the ice chute and one can reach it easily from the outside of the freezer as well. The Ice Chute Seal has 3 notches that make it very easy to remove the old seal and replace it with the new seal. This can be done by feel. I removed the old seal by pushing the flapper valve open with one hand (from the inside of the freezer door) and could then peel off the seal surrounding the flapper valve with the other hand. Once the old seal was removed I slipped the new seal around the flapper valve. No tools required, no screws needed to be removed. The problem I had with frost/ice build-up was solved; there is no more ice/frost build-up inside the freezer near the top of the ice chute. The old seal LOOKED OK but was obviously a bit too stiff to seal the opening against the warm, moist, ambient room air. I was most happy to see that this solved the problem and that it was so easy to do (really less than a minute or two!).
Parts Used:
Ice Chute Seal
  • Harry from TUCSON, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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seal leaking
pull open seal lift up release bottem catch push in to release top catch clean disk and installnew seal put back in the reverse of taking out dont take any thing else apart
Parts Used:
Ice Chute Seal
  • john from TITUSVILLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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All Instructions for the JS2428GEHB
76 - 90 of 195