JS2428GEHB Jenn-Air Refrigerator - Instructions
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The new piece arrived broken, still waiting on the repplacement
The crisper pan arrived broken. They credited me back the charge right away, and ordered a new one (July 6th). Here it is July 13th, and they still have not shipped the new crisper pan.
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LISA from NEW HAVEN, CT
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Difficulty Level:Very Difficult
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Total Repair Time:30 - 60 mins
1 person
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Refrigerator light stopped working
Followed the instructions in the video provided via email from Partselect
However, the part received was the opposite design of the part removed.
It appeared this could be left hand right hand choice of part. Moreover, the button on the switch that turns the light off/on when door is open/closed was not functional due to the part being the opposite of the part I was replacing. I tested the switch I was replacing and it appears this is not the problem. I think the light socket is the problem. I am 69 year old female and capable of doing small repairs, but limited knowledge of electrical so having to troubleshoot by trial and error. Thank you.
However, the part received was the opposite design of the part removed.
It appeared this could be left hand right hand choice of part. Moreover, the button on the switch that turns the light off/on when door is open/closed was not functional due to the part being the opposite of the part I was replacing. I tested the switch I was replacing and it appears this is not the problem. I think the light socket is the problem. I am 69 year old female and capable of doing small repairs, but limited knowledge of electrical so having to troubleshoot by trial and error. Thank you.
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Linda from CORSICANA, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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End Cap was broken and ice would not dispense.
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Kerry from DE PERE, WI
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
1 person
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Crisper drawer rails had broken
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phyllis from PT PLEASANT, NJ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 person
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Wheel broken
Took auger apart laid out sequence as removed parts replace the same way . Parts have to go back like they were removed.
Parts Used:
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Dean from STEWARTVILLE, MN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
1 person
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ice bucket And crusher repared
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WESLEY from INDIO, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
1 person
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Ice Maker Auger Wouldn't Turn
I removed the ice tray and removed the front plastic cover that simply snapped off. I removed 4 hex screws with 1/4" nut driver. Then pulled the auger forward. This allowed me to slide the end cap into place. I put the auger in place and retightened the 4 hex screws, snapped on the plastic cover it worked fine
Parts Used:
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Leonard from Reynoldsburg, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
1 of 2 people
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ice tray was broken
Removed all parts in ice bucket and replaced end cap and bucket.It was very easy and is working great. Thanks for your help
Parts Used:
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Ricky from Stockbridge, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
1 of 2 people
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broken end cap on ice icemaker bin
remove the tray from the freezer. unsnap the front cover from the bin. remove the four screws holding the metal helix and grinder assembly to the bin. slide the metal helix and grinder assembly out. slide the new end cap onto the end of the helix. (this is the only tricky part and takes some patience. The stub end of the helix has to slide into the hole in the end cap. You can't bend the helix, just work the end cap around until it slides over the helix end stub). Reassemble the grinder and helix to the bin, snap the cover on and slide back into the freezer.
Parts Used:
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Bob from Oakland, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
1 of 2 people
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Replaced dorr closure cam on both doors of side-by-side
The fridge door was easy. Just unscrew top and lift off hindge. The freezer door took longer. But I had the user guide which helped. We unhooked the power harness at the top of the door, and disconnected the water line at the bottom of the door.
Frankly, it wasn't that hard for me because I had my son-in-law do it!
Frankly, it wasn't that hard for me because I had my son-in-law do it!
Parts Used:
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Michael from Sandy, UT
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
1 of 2 people
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Arm to distribute ice quit working
removed the old part and replaced with new. Part came very quickly....
Parts Used:
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Sherry from Terrell, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
1 of 2 people
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one of the lower crisper drawers had cracked and broke off a section of plastic that the drawer rides on the drawer slide.
I removed the old crisper drawer and replaced ir with the new one. The biggest problem was making sure I had ordered the right replacement part. Now I don't have to hear or experience the crisper drawer falling off the track and making that horrible sound while I try to push it back in lifting it just high enough to get back onto the track.
Parts Used:
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Richard from Sanford, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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Ice Maker Auger Jambed and Broke Helix
Removed 6 screws total and removed the entire Auger and Ice Crusher. The broken Helix just fell off, I put the new one on after a little finagaling to get it lined up right and it just snap into place. Replace the screws, put the bucket back, dumped in the Ice and the dispenser started working Fine.
Parts Used:
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William from LaPlace, LA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
1 of 2 people
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light switch broke
I popped out the old switch with a screwdriver pressing down the tab on the bottom and unplugged the terminals. Then I plugged in the new switch and popped back into the socket. Piece of cake!
Parts Used:
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Jeffrey from Murrieta, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 2 people
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crushed ice wheel broken
very easy, with use of screwdriver and 1/4 in nut driver. just remember the way the blades go and get them back the same way. had it fixed in 15 mins.
Parts Used:
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michael from pleasant grove, UT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
2 of 5 people
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