JES9860CCB00 Jenn-Air Range - Instructions

unplug and plug in new

took the old one out (two phillips head screws)and put the new one in. done. took about 5-6 minutes.

The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!

replacement was very easy, took 5 min

I removed all the screws that held the trim and inner frame to the outside window unit first. Then, I removed a protective glass from over the two inner panes. Next after removing the frame that held the two inner glass panes together, I took the broken inner glass pane out and replaced it with the new one. Then basically I just retraced my steps and had the door put back together in about 45 minutes. You just need to pay close attention to your disassembly so that you are able to put the pieces back together quickly.

Watch the video. Spot on instructions. Easy peasy.

Oven sensor replacement was easy. Thermistor was installed in less than 15 minutes. After installation STILL had "F3" error message. Harness was ok, "Clock" or ECU needed to be replaced. "Computer" is obsolete, no spares available, some companies will rebuilt for $400+. Since the stove was going to the landfill I had nothing to lose by taking the "Clock" apart. It has one chip that is probably the power supply and control chip, another chip is an EEPROM with 128 bytes of storage and the last is a darlington chip that controls the relays. Cleaned up everything that looked like it needed cleaning with alcohol. When I reassembled the unit the pins for the thermistor harness felt loose, so I took it apart, again, and found cold solder joints on all four pins. It must have been there all along but plugging and unplugging the harness finally broke out the solder so I could see it. Soldered the pins back in and now it all works. It's worth a try if you're getting the "F3" message. If the relays on your stove aren't working it would be a good idea to replace the darlington chip. Good luck.

I don't want to give Instructions!
Only that we took pictures to use as needed to be sure we knew how to put it all back together!

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I simply removed the old cartridge by lifting it up and pulling the plug end out. I slid the new coil cartridge with the plug end in its place. The grill replacement was similar. Remove the grll grates, pull out the burner element from its plug position, remove the grill rocks and insert the new coil cartridge in its place. No tools or special skills required. It's like I now have a new cook top.

I needed two parts for the Jenn-Air stove that was in a house I was trying to get ready to sell. I didn't realize I needed the parts until the day before the house was to be listed. So, I was able to order from Parts Select and have the parts shipped overnight for an extra fee. They arrived the next morning. After opening the box, I realized the wrong color had been shipped. I called and the service I received was just awesome. The overnight shipping was refunded. And the right part was shipped out at no extra charge. I was told to keep the first part that had been shipped as well. The new part arrived the next day. Thumbs up for Parts Select! They are my new go-to-guy!

When burner insert arrived just plugged in. Piece of cake !

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.

Remove the door.
Remove screws
Clear out broken glass. Vacuum out small glass shards.
Clean all glass.
Reattach all parts.
Replace the door.
Smile!

Door was removed very easily. Outside trim pieces were removed. The rest came apart like a simple puzzle. Inside glass is very easily accessed. Upon assembling, time was well under an hour. Shipping was fantastic and I saved close to 200dollars between a service call and a repair.