JES9860CAS02 Jenn-Air Range - Instructions

I removed all the screws that held the trim and inner frame to the outside window unit first. Then, I removed a protective glass from over the two inner panes. Next after removing the frame that held the two inner glass panes together, I took the broken inner glass pane out and replaced it with the new one. Then basically I just retraced my steps and had the door put back together in about 45 minutes. You just need to pay close attention to your disassembly so that you are able to put the pieces back together quickly.

The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!

took the old one out (two phillips head screws)and put the new one in. done. took about 5-6 minutes.

unplug and plug in new

Simply unpluged the old cartridges and plugged in the new ones, it could not have been easier. My 18 year old cooktop looks brand new. My old cartridges were black and the new ones are stainless, but, the look is good, since most new appliances are now stainless. The best part is that it cost less than half of what a new cooktop would have cost plus all of the mess that would have been made tearing out the old one and installing a new one. Thanks PartSelect, A Very Satisfied Customer.

Lifted out and unplugged grill. Plugged in and put in place new module. I tested it right then and it worked great!

replacement was very easy, took 5 min

When burner insert arrived just plugged in. Piece of cake !

I needed two parts for the Jenn-Air stove that was in a house I was trying to get ready to sell. I didn't realize I needed the parts until the day before the house was to be listed. So, I was able to order from Parts Select and have the parts shipped overnight for an extra fee. They arrived the next morning. After opening the box, I realized the wrong color had been shipped. I called and the service I received was just awesome. The overnight shipping was refunded. And the right part was shipped out at no extra charge. I was told to keep the first part that had been shipped as well. The new part arrived the next day. Thumbs up for Parts Select! They are my new go-to-guy!

I simply removed the old cartridge by lifting it up and pulling the plug end out. I slid the new coil cartridge with the plug end in its place. The grill replacement was similar. Remove the grll grates, pull out the burner element from its plug position, remove the grill rocks and insert the new coil cartridge in its place. No tools or special skills required. It's like I now have a new cook top.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

After examining the burner unit I noticed that one of the male contact spades was burned and look deformed. After removing the spade I discovered that it had been originally manufactured incorrectly. I went on line to try and find the part. I found it at this site . I ordered 2 of the spades and replaced the deformed spade and another one that looked like it had gotten a little hot. She tried the unit and it worked perfectly. She had not used that burner unit for a very lengthy time. The investigation of the problem took a little time, but the repair went very fast. Moral is :" If a spade doesn't look right, it probably isn't", but either the individual spade or plug can be replaced. This site is now my "GO TO" place for parts.

Remove old module and insert new one. Took longer to get out of box than to install.

Replaced unit

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.