JES1039BJ - Instructions
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Door Switch went bad, Internal Fan would run every time you open the door
Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.
Parts Used:
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gilbert from TOMS RIVER, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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Microwave would not heat up
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Suzanne from POWELL, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Microwave would not heat. Convection still worked.
I verified I had 120 volts going into transformer when the microwave was supposed to be running. The capacitor and HV diode both tested good. Be sure to discharge the capacitor before working in this area. This isolated trouble to either the transformer or magnetron. The windings of the transformer measured good. So ordered a magnetron. It was very easy to swap. There were 4 screws and one connector. This fixed our microwave.
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Stacie from Granbury, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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suddenly stopped working while in use
i unplugged the unit,unscrewed the outer shell so that all the wiring and internal components were visible.starting at the first of three micro switches i removed the slip on terminals installed the alligator clips too the wires so the switch would now be bypassed.i made sure the wires and clips were not touching anything plugged unit in and it worked.i then installed the new switch and closed up the outer shell
Parts Used:
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Kevin from Colonia, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 4 people
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The existing rotator ring guide broke
My wife lifted out the broken part and dropped in the new ring guide. It was a direct replacement part that fit perfectly and now works great. She was also the one to diagnose the problem, research and order the part.
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Brian from COLLEGE PARK, MD
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 person
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Bulb burned out
Removed outer cover, Cash with for Phillips screws as I recall, Then remove six or eight safety screws with Phillips special bit. Pulled bulb, cover back, removed, and replace bulb, back together all set
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Jesse from BRENTWOOD, NH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
removed main black cover.
located part WB24X10047 and replaced
Parts Used:
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Jeffrey from FULSHEAR, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
1 person
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light bulb burned out
Remove the top of the microwave, regular phillips screws on sides, torque screws on back. Lift up back and slide off cover. Light bulb socket is easily detached and bulb unplugged and replaced. Slide cover from back lifted slightly so lip will slide into front of microwave, than replace screws. Be sure to unplug microwave before you start.
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Eugene from BOZEMAN, MT
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
1 person
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Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Parts Used:
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Steve from Wesley Chapel, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Microwave wouldn’t heat
I want to preface this review by stating that I do some DIY from YouTube, but have no experience in electronic repair. The microwave is over the stove with the extendavent. First I unplugged the microwave, removed the vent and started to unscrew the microwave from the mount. I used a power drill to speed things up. I was able to remove the microwave on my own. I unscrewed the lid on the microwave and took the lid off and there is the magnetron. I opened up needle nose pliers to have each end touch the terminals of the capacitor (holds the power, Dangerous). I made sure to keep my hands on the rubber handles and avoid touching the metal part of the pliers. I used the pliers to remove the plug of the capacitor to the magnetron as well. The magnetron has 4 screws (2 top, 2 bottom). There is a magnet that can hold the screws to keep from falling but I’d still recommend a screwdriver with a magnet on the end. The magnetron has another set of wires connected by a metal bracket like a holder, not really connecting any wiring to the magnetron itself. I had to unscrew 1 screw to removed that. Adding everything back on was easy, same steps back. I plugged in the microwave and tested a cup of water before I mounted it back above the stove. Voila! I did need my wife’s help to hold the microwave on the hinge while screwing into the mount. It doesn’t take a lot of muscle for the help. $85 for the part and ~40 mins to fix a $400 microwave!
Parts Used:
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Rex from ROSEVILLE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
1 person
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Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
Parts Used:
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Pearlie from Beulaville, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Burned out magnetron
Removed cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
Parts Used:
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Dewey from MADISON, AL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
Parts Used:
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Kip from POWELL, OH
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
1 person
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The Light Bulb went out
I used a phillips screw driver and a special type bit to undo the screws from the cabinet and found the light bulb and took the old one out and put the new one in and put it back together.
Parts Used:
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Shirley from JACKSON, TN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Unit would not heat
Used a Motor cycle Jack to remove both unites combined. Removed side panels exposing internal working parts. Removed nonworking Magnetron and replaced it with new Magnetron. The process was completed in about 1 hour.
Parts Used:
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william from LA VERNE, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set, Wrench (Adjustable)
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