JEB1860DM1CC General Electric Microwave - Instructions

Followed video instructions

Replaced the fuse. Result; did not fix the problem.

replaced the rotating ring

I ordered a new one by calling the 800 number, gave them my model number and ordered a new one on the phone and paid with my credit card. It was shipped the same day and I received it on the second day by Fed-X.

bought a fuse but that didn't solve the problem. Guess I need a new microwave

Replaced broken rotating ring n works fine now

I only had to snap the parts into place

After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.

After contacting GE support I realized the only interest they had in helping me was to recommend sending a $$$ technican to diagnose the problem. I decided to go to the Sears Parts select website.to see if others were experiencing the noise me microwave was making. After reading through others posting on the subject I decided to purchase the Synchronous Motor. While waiting for the part to come I decided to lubricate the hub of the spides that rotates the plate with white Lithium grease. After a couple of times utilizing the microwave noise went away so whn the part arrived at me home I put it in a drawer just incase I need it a some future date. Hope that someone else finds this information useful. "The Crafty Dodger in Houston"

PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.

Very easy you just have to make sure that the tray is in the groves for the wheels :)This is the best place to shop as I have used them on all kinds of appliances and they have never let me down when it comes to price and delivery time!

Easy-easy-easy...just took out the old broken tray and installed the new one. We did the same with the ring. The service from this company was excellent!! Ordered on a Saturday and received it on Tuesday....

First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

Replace the fuses