JE1360WB Microwave - Instructions
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No heat.
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Mack from Jacksonville, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Microwave operated but did not heat
Initial failure of over range microwave Aug 3rd. Control Panel worked but no heat. Took to local LG authoriaed local repair place. They fixed it quickly and we re-installed it. Worked fine for 2 months then had similar failure again. Agaim took to same authorized repairer. They kept unit for 3 months but finally concluded theu could not fix it and suggested we contact LG for a partial refund. When they tested the unit during re-assembly in my presence, there was a blue flash and the fuse blew. Since we had built a custom tile mural back splash around this unit, I brought it home, ordered a number of time delay fuses new capacitor and two new high voltage diodes. However, using my Fluke DMM, I checked the existing capacitor and high voltage diode and they checked OK so I just replaced the time delay fuse. The high voltage transformer leads had 2 possible ways to connect to capacitor and diode. Tried one way, plugged unit in and turned it on, and immediatly blew the fuse. Replaced the fuse and reversed the high voltage transformer connections,amd turned unit pn, and it worked perfectly. Since we had experienced several power failures during the time of the original failure, the repairer concluded that power spikes might be at fault, so I also purchased a TrippLite ISOBAR4ULTRA 3300 Joule surge protector between wall outlet and microwave, and re-installed over range. It has worked perfectly since.
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Donald from Oak Ridge, TN
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
3 of 10 people
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Door Interlock Switch Failed
Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.
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Michael from Littleton, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
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microwave just stopped working
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
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James from Fall Branch, TN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Had to lift on the door for the microwave to run, suspected the door switches.
Ordered the switches from Partselect, arrive in two days. Had trouble removing the plastic connectors from the old switch terminals, one of the plastic protectors broke, but was able to reuse it. It took a little figuring out how to remove the existing switches. Must push in a tab and rotate the switch on a little pin, then remove. Must be careful not to break the plastic tabs holding the switches in place. Replaced all (3) switches at the same time. All in all it was pretty easy.
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Arthur from Windham, NH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Quit working
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William from Socorro, NM
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Powered Off completely
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
Parts Used:
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Mohammad from Piscataway, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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All power to the microwave went out.
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
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Michael from East China Township, MI
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
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Stephanie from Kernersville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
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Sam from Chandler, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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The tray was not rotating.
Follow the instructions I got from the website and replacing the motor was very easy to do. Thank you.
Parts Used:
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J Roberto from Houston, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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My turntable shattered
Partselect sent me the right thing in two days! The whole process was easy as pie.
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Terry from New York, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Small explosion inside unit blew out the flame sensor
Unit was painted inside recently, but apparently some paint fumes still lingered so that when the unit was turn on, there was a very small explosion that took out the flam sensor thermostat. This thermostat interrupts the white leg of the AC input and cuts off all power.Performing a continuity test on the flame sensor showed it was permanently open (no continuity). Turns out I had a similar part from an old coffee maker and when I installed this part, the microwave turned on just fine. So I order the correct sensor from Parts Select. Part installation involved removing the TT20 Security Star bits (4) and the right/left side phillips screws. Now the top/side unit cover comes off by pulling the cover backwards and up and out. The flame sensor is in the middle of the front section underneath the top cover, and comes out easily with pull-off connectors. There are also bendable pins that hold the sensor down flush to the top of the unit.
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Paul from Palm Coast, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Microwave would turn on ,BUT turn table would not turn and oven would not heat.
Took off cover , unpluged switches , took off switch assy, off/on test hooped and howlered for about 5 mins .Then laughed about other sites said could get those switches. Just wanted to say I LOVE Partselect. Super fast del , great price. JUST AWSOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Earl from New Philidelphia, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Intermittent loss of power in open and closing door.
Make sure 110v at the transformer. Activate switch controlled by the push button to open and close door. Push in the small metal arm on the switch with none metallic probe. If power is restored to microwave the switch is faulty and need replacement. One switch is not available, the whole 3 switch assemble has to be purchased.
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David from San Francisco, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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