JCD2389DES Jenn-Air Refrigerator - Instructions
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The ice maker stopped making ice.
I did a few tests with the old ice maker and determined that it was the ice maker itself that was faulty. The replacement part I ordered exceeded my expectations in the time it took to get the part. I reused the arm, wire harness and clamps from the old icemaker. Then it was a simple install into the bottom freezer compartment, turning on the water supply and bingo...lots of ice cubes.
Parts Used:
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Thomas from Cupertino, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
5 of 5 people
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My old icemaker lost some of the nonstick surface and the ice didn't want to come out
I unhooked the wire harness from the ref. and took out three screws and pulled the old unit out. I than changed a few parts from the old icemaker to the new and reattached the new ice maker to the ref. and plugged the wire back in. everything is working fine. No problems. Also I was very happy with the ordering process. Thank you!!
Parts Used:
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Thomas from Ruth, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 8 people
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Icemaker would not fill with water.
Removed screw under ice maker. Tilted ice maker up to remove unit from upper two screws. Disconnected plug at rear of freezer. Attached wiring harness, baler arm and cover from old to new ice maker. Reinstalled in reverse order. Had ice within one hour. Very easy fix.
Parts Used:
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Linford from Cedarville, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
7 of 11 people
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The Shaft of the Auger Drive Motor Became Stripped
I removed the one nut screw holding the Ice bucket shelf then removed the Ice Auger Container. Then I lifed the Part containing the Drive Motor. I removed the electrical connection which just plugs into the fridge. Once the Drive motor and container was out of the fridge I removed 4 screws and the Drive motor was out. I disconnected 3 electrical connectors and connected them to the new drive motor. Then replaced the motor and connected the 4 screws. I then installed the yolk on the drive shaft and then put the drive motor container back in the fridge and reconnected the electrical. Installed the nut screw and I was done.
Parts Used:
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Anthony from Amenia, ND
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
7 of 11 people
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Damaged Ice Enclosure tray
Removed the four screws around the shaft. Removed the support nut on the underside of the enclosure. Pulled the enclosure out of the freezer. Removed the "blade" from the drive shaft - This was somewhat difficult as others have described. Needle-nose vice grips are almost a requirement or you'll never get it off. (Turn clockwise to remove it, as the threads are reversed). Attached the motor to the new enclosure with the four screws. Replaced the enclosure and screwed in the support nut on the underside. The difficulty in this whole process by far is removing the blade from the shaft. It takes a lot of force. At one point I almost gave up thinking that it was manufactured or pressed on. It finally came loose, and then the reinstall was no problem. My suggestion would be to let the motor and parts heat up to room temperature for a bit. It may help. A little spray of WD-40 may help as well.
Parts Used:
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Travis from Westchester, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
5 of 6 people
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refrigerator not cooling properly
Replaced refrigerator cooling control. No luck. Replaced freezer cooling control. No luck. Coils were icing up. Unplugged frig and allowed coils to defrost. After more poking around, found that condenser fan was not spinning. Touch it and it'd start. That was definitely in need of replacement. Replacement was easy. Refrigerator is now running as it should.
Parts Used:
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Ernie from Windsor, CA
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
6 of 9 people
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New Water System In Home, Needed Filter Bypass
First removed the old water filter and replaced it with the filter bypass. Very simple and no tools needed
Parts Used:
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Charles from North Las Vegas, NV
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
7 of 12 people
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ice and water dispenser sticks
The actuator rubber pad had hardened over time so that it wouldn't allow the solenoid to retract and stop the flow. To fix: Turn off fuse to fridge. Removed the screws on fountain faceplate. Remove faceplate. Unscrew fountain computer assembly (2 or 3 screws) to access the actuator pad from behind. Unplugged the computer ribbon. Replace black actuator pad.
It works fine now.
It works fine now.
Parts Used:
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E from Los Angeles, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 6 people
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The in-door water dispenser was dripping.
I reasoned that the water-value was caked with hard water deposits, or perhaps just worn out. I traced the plastic water line to the back of unit, then found the double water valve. I was not "sure" that this was the problem, but I order the part any way and it fixed it!! The removal /installation was pretty easy. First turn off the water supply to the unit. Then loosen and remove the incoming copper pipe from the unit. Remove just two 1/4 in. hex head screws and carefully pull the unit out a bit. Then remove the electrical connectors and the plastic tubing connectors. Just do the reverse to install it. I am very happy with the item ordered from PartsSelect. Perfect. And shipping time was fast too. Thanks guys.
Parts Used:
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Denny from Westminster, CO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench (Adjustable)
5 of 6 people
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Water Fill Cup Broke
The Ice maker unit had to be removed and the shaft had to also be removed, which required dis-assembling the motor drive. The thickness of the shaft and the bearing fill cup prevents it from simply pushing it in place. Other than that I have Ice.
Parts Used:
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Sam from Las Vegas, NV
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 7 people
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broken tray
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Lou from san antonio, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
4 of 4 people
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Seal wouldn't seal on the freezer's right bottom. When you shut the refrigerator door with any force the freezer door would come open a tad.
Removed all 50 screws and replaced the seal. The door still comes open a tad but now it seals all the way. This was my first and last Maytag.
Parts Used:
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Shannon from Chapin, SC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
5 of 7 people
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Door parts separated, didn't seal or function
Followed the directions included with the parts, which were exact and well illustrated. If you are comfortable working around circuit boards and electrical connectors (with the power OFF, please!), then you can do this repair. Why electronics on this repair? Because you have to unplug a board to get to the parts, and disconnect the connectors to the solenoid. But again, the directions were fabulous, and I'm almost looking forward to needing to use PartSelect again. Almost.
Parts Used:
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Derek from Leslie, MO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
4 of 4 people
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Door flap broke - side clip sheared off
Removed shelf, removed 2 screws, pulled off face plate. Removed electrical connection to circuit board. Removed 3 screws holding part in place and pulled forward. Replaced door flap easily. Hardest part was getting dispenser mechanism back in place with the water tube routed through the right spot.
Parts Used:
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William from Wethersfield, CT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 4 people
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Ice maker eitehr wouldn't make ice, or made odd shaped cubes
First, I shut off the water going to the refrigerator, then removed the ice bin. Then I loosened the two screws on the top of the ice maker (the one toward the front was a little tricky, since you can't see it at all), then removed the screw that fastens the lower bracket to the side of the frig. Then I lifted up on it slightly to remove it from the two upper screws, then unplugged the wiring harness from the side of the refrigerator and lifted the whole unit out of the frig.
I then removed the plastic cover on the front of the ice maker, pressed on the tab to remove the wiring harness from the old ice maker, and installed it on the new ice maker. I then removed the metal arm from the old ice maker and installed it on the new unit as well. The last part that I moved from the old ice maker to the new one was the lower bracket, as the bracket on the new ice maker was bent during shipping.
Once those parts were swapped, I put the plastic cover on the new ice maker, plugged the wiring harness back into the side of the frig, routed the fill tube into the back on the ice maker assembly, and set the unit back on the two upper screws. I then put the screw back in the lower bracket, tightened the two upper screws, and then put the ice bin back in and turned the water back on. After a couple of hours, I threw out the first couple of batches of ice and it is now working as it had in the past.
I also noticed, when looking at the old ice maker, that the black plastic coating was coming off the ice cube tray, so it was a good time to be replacing it anyway. Overall, a very easy job (I was prepared for swearing, parts being slightly off, etc.) and it would have been a shame to have paid someone to do it.
I then removed the plastic cover on the front of the ice maker, pressed on the tab to remove the wiring harness from the old ice maker, and installed it on the new ice maker. I then removed the metal arm from the old ice maker and installed it on the new unit as well. The last part that I moved from the old ice maker to the new one was the lower bracket, as the bracket on the new ice maker was bent during shipping.
Once those parts were swapped, I put the plastic cover on the new ice maker, plugged the wiring harness back into the side of the frig, routed the fill tube into the back on the ice maker assembly, and set the unit back on the two upper screws. I then put the screw back in the lower bracket, tightened the two upper screws, and then put the ice bin back in and turned the water back on. After a couple of hours, I threw out the first couple of batches of ice and it is now working as it had in the past.
I also noticed, when looking at the old ice maker, that the black plastic coating was coming off the ice cube tray, so it was a good time to be replacing it anyway. Overall, a very easy job (I was prepared for swearing, parts being slightly off, etc.) and it would have been a shame to have paid someone to do it.
Parts Used:
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J. Bradley from Wellsville, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
4 of 4 people
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