JCB865SJ7SS General Electric Range - Instructions

After reviewing the potential causes for the error code, I decided I'd try to change out the temp sensor. Using the ohmeter, I saw the difference immediately between the old and new sensor. The sensor is accessed from the back of the stove, and must be slide out to gain access to the rear panel. Since the stove I have is a built in, removing the stove and the access panel was the hardest part of this repair. Resetting the glass control panel was also a bit tricky to calibrate the touch sensitive buttons. Good luck.

I am a 69 year old woman. I watched the Repair Clinic YouTube Video before I started. I then pulled stove away from wall and unplugged it. Took off oven door and removed the top oven rack. Loosened and removed the screw holding the temperature sensor located inside at the top center back wall of the oven. Pulled the sensor through the opening until the plastic plug came through. Unplugged and removed it and plugged in the new sensor. Fished it back through the opening. Replaced the bracket to the back wall of the oven and tightened the screw. Replaced the oven rack and stove door. Plugged it back in and moved it back into place. I turned on the oven and let is heat for over 30 minutes and the internal temperature was correct with the setting.

lift door off and remove racks take out old sensor. one word of advise when pulling old sensor out tie a string around connector coming out of oven if it slips out of yor hand it could fall through hole iif you dont have a string attached you pull the whole oven out of wall to acess it

Unplug the range, remove the screws on the top third of the rear cover, remove two screws from the controller on the front side of the range, hold the rear cover open and pull the controller out of the back of the range, then unplug the two connectors from old controller. Plug the connectors into new controller, secure controller with screws on the front of the range, replace the screws on the rear cover, plug the range in.

My oven bake element melted one day. I had my husband replace it and for a short while it worked. Then it quit but then our broil element would not shut off. My husband said that it might be the heat sensor. We checked here in town and that element cost over $80. Since we have order from Parts Select before we decide to do so again. When we received the heat sensor my husband replaced it taking out the original heat sensor. This did not work as the broil element still would not turn off. I call the repair man and I found out that the initial melt down of the bake element also effected the main circut board that had to e replaced.

First turned off power at breaker box. Pulled stove out to remove the half dozen hex screws on the back panel.(some nuts were stripped)Removed old oven sensor inside oven held by one hex screw and replaced it with the new part. Oven works great now! Repair job was done by husband Mike.

Replacement was not very difficult but did require some time. I unscrewed the two areas holding the cooktop in place, slightly lifted the unit up then slid it over a bit to remove from the back area. This unit has the burners affixed to the underside of the cooktop using brackets. Instead of working underneath the raised unit I decided to unhook the cabling in the back and fully removed the cooktop. I moved the cooktop to a flat surface and then I was able to easily remove all of the screws holding the brackets to the burners. I moved all the hardware to the new unit and replaced the cooktop. I was able to dissemble the unit myself but it was helpful having an extra set of hands when it was time to put the new unit in place. Tools used were a socket wrench and a screwdriver.

Pull oven away from the wall. Unplug from 220VAC outlet. Remove six (6) black screws from the upper back panel. Remove two (2) screws and washers from top of upper back panel. Rotate panel down and pull away from the back.

Remove burner control knob. Remove two (2) screws from burner control. Pull burner control backward through the open back. Disconnect upper and lower cable bundles.

Connect lower and upper cable bundles. Push control knob post through the front on the range. Install two (2) screws to hold the burner control. Install burner control knob and turn to the off position.

Reinstall upper back panel. Secure with two (2) silver screws with washers. Install six (6) black screws.

Plug in range 220VAC cable. Slide oven back into place.

Tested burner on high small burner, low small burner, high large burner, low large burner. All tested fine, burner cycled on/off cycles as expected.

Ordered the part, turned off the circuit breaker, test to see that power is off, take a 5/16” nut driver, and remove the 2 screws under the front of the stove top, then lift the top up and hold it up with an old 2x4 about 24” long. All the connections are plug and play, so I took some needle nose pliers, to pull all 5 wires off of the burner. Then all that’s left to do is remove 3 spring clips. That was easily done by inserting a flat screwdriver into the back of each clip and pry them out. It ended up being a very easy fix. There is Utube videos to show you how to do it.

Very simple. Remove one screw and carefully pull the sensor until you see the connection point. Remove the old one and snap the new one in and guide the wire back and reassemble the screw. Be sure to remove the oven door for easy access.

Disconnect power, then remove racks from oven, locate heat sensor by the broiler element. Use ratchet with extension and correct socket to remove the bolt directly under the heat sensor, pull the sensor out till you see the plug, disconnect the plug and then connect new sensor to it push wire back thru and then rebolt the new sensor on, thats it...

I pulled the stove out, unplugged it, screwed off the top back panel, held the control switches side by side and switched wires out one at a time. Put everything back together and pushed the stove back. Everything works like a charm. I’m a 60 year old female and that job took me 20 minutes start to finish-easy peasey.

I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644

I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance

Pulled the oven out and unplugged it. Removed five screws and the back cover. Disconnected the electrical connection. Removed one screw and pulled the sensor out. Installed the sensor and screw. Made the electrical connection on the back, replaced the cover and five screws. Plugged the electrical cord back in and tested the oven temperature compared to the setting. Worked great. My wife then made a small batch of muffins to test it out and they were good.