JCB865SJ2SS General Electric Range - Instructions
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The stove top had a 12” double burner that only outside burner was working
Ordered the part, turned off the circuit breaker, test to see that power is off, take a 5/16” nut driver, and remove the 2 screws under the front of the stove top, then lift the top up and hold it up with an old 2x4 about 24” long. All the connections are plug and play, so I took some needle nose pliers, to pull all 5 wires off of the burner. Then all that’s left to do is remove 3 spring clips. That was easily done by inserting a flat screwdriver into the back of each clip and pry them out. It ended up being a very easy fix. There is Utube videos to show you how to do it.
Parts Used:
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Mark from SEYMOUR, IN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Left front dual burner only runs on highest heat
Pull oven away from the wall. Unplug from 220VAC outlet. Remove six (6) black screws from the upper back panel. Remove two (2) screws and washers from top of upper back panel. Rotate panel down and pull away from the back.
Remove burner control knob. Remove two (2) screws from burner control. Pull burner control backward through the open back. Disconnect upper and lower cable bundles.
Connect lower and upper cable bundles. Push control knob post through the front on the range. Install two (2) screws to hold the burner control. Install burner control knob and turn to the off position.
Reinstall upper back panel. Secure with two (2) silver screws with washers. Install six (6) black screws.
Plug in range 220VAC cable. Slide oven back into place.
Tested burner on high small burner, low small burner, high large burner, low large burner. All tested fine, burner cycled on/off cycles as expected.
Remove burner control knob. Remove two (2) screws from burner control. Pull burner control backward through the open back. Disconnect upper and lower cable bundles.
Connect lower and upper cable bundles. Push control knob post through the front on the range. Install two (2) screws to hold the burner control. Install burner control knob and turn to the off position.
Reinstall upper back panel. Secure with two (2) silver screws with washers. Install six (6) black screws.
Plug in range 220VAC cable. Slide oven back into place.
Tested burner on high small burner, low small burner, high large burner, low large burner. All tested fine, burner cycled on/off cycles as expected.
Parts Used:
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Steve from SCITUATE, MA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 7 people
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Burners were not regulating heat.
I pulled the stove out, unplugged it, screwed off the top back panel, held the control switches side by side and switched wires out one at a time. Put everything back together and pushed the stove back. Everything works like a charm. I’m a 60 year old female and that job took me 20 minutes start to finish-easy peasey.
Parts Used:
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Stephanie from SPRING, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
7 of 7 people
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Oven is off 10 degrees
I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644
Parts Used:
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Ike from LOGANVILLE, GA
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Difficulty Level:Very Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 8 people
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The oven did not get up to or hold the correct temperature
This should have been a very easy fix. But, as I tried to pull out the old temperature sensor, the wire would not come out. I was afraid to pull too hard because I did not want to break the wire. So, I coxed it out easily until I could see the plastic connector. Then, the old wire pulled free from the connector leaving the end of the connector inside the back of the oven. I then had to fish the end of the wire around with the piece of wire through the very small hole in the back of the oven. Once I got it close to the hole, I was able to grab the connector with some needle nose plyers. Connecting the new sensor and reinstalling everything was easy and the oven now works just fine.
Parts Used:
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Robert from ARROYO GRANDE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Oven temperature would not go above 240 degrees
Pulled the oven out and unplugged it. Removed five screws and the back cover. Disconnected the electrical connection. Removed one screw and pulled the sensor out. Installed the sensor and screw. Made the electrical connection on the back, replaced the cover and five screws. Plugged the electrical cord back in and tested the oven temperature compared to the setting. Worked great. My wife then made a small batch of muffins to test it out and they were good.
Parts Used:
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Glenn from Grapevine, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
7 of 9 people
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Burner would run on high at all settings
Remove cover on back remove two screws for switch and take picture of wire placement install new switch put all back together
U. Plug stove first . Was really easy to do now have room do a other burner
U. Plug stove first . Was really easy to do now have room do a other burner
Parts Used:
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Chris from ARANSAS PASS, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
6 of 6 people
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F2 error; over heating, unknown reason
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Tim from LEAVENWORTH, WA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
6 of 6 people
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Burner stayed on high even when set on low.
Replaced infinity switch: unplugged stove;. Removed upper back panel (4 small screws using socket wrench. Appropriate size box wrench would be fine, too); pulled off burner control dial. Removed 2 small screws with phillips screwdriver. From back of stove noted position of infinity switch . Replaced wires, 1 at a time, onto new switch. Pushed new switch
into same position as old switch. Secured with the previously removed screws. Replaced the control dial. Replaced upper back panel of stove.
into same position as old switch. Secured with the previously removed screws. Replaced the control dial. Replaced upper back panel of stove.
Parts Used:
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Linda from RAPID CITY, SD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
6 of 6 people
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Oven light did not work
Turned off power to the oven, Removed the oven light housing, installed new housing, turned power on and walla.
Parts Used:
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Howard from Rio Vista, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
9 of 16 people
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switch went to high setting no matter what the setting was
took off cover, pulled all wires off switch, pushed wires on new switch, put cover back on. Whalaa..
Parts Used:
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Frank from Glen Cove, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
10 of 19 people
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One burner would not go on low.
I looked everywhere for this part before I came upo9n this site. I found the part from their very well done website. Even had a picture so you could compare to what you have. It was an easy repair. I had been quoted over $200 to repair by a local repair place. Instead it was around $25 and 15 minutes to repair. This is the right site for any part you may need. I have a magnetic card they sent so in the future, if I need anything (and I will !) I can go right to the right place . Thanks also for a very prompt delivery.
Parts Used:
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Lee from POLSON, MT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Interior burner of right front dual burner was out
Initially replaced the switch on the range--a simple job--pull the wires one by one and place them on the new switch. This did not resolve the problem, which meant that it was the burner, not the switch. I left the new switch in place and ordered a new burner. This, too, was simple, but involved creating a detailed drawing of the switch connectors rather than photos, which, because of the crossing of similarly colored wires, might have been confusing. The only hitch was that the burner is attached to the top by indented clips that fit into pegs at numbered locations on the burner. The clips were very difficult to open and situate, but once done (and this step was the only one where a second person was required) the top was closed and screwed back in place (two screws) and it worked perfectly.
Parts Used:
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MARK from PHOENIXVILLE, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Wife broke the interior window by splashing water on it while heated to 450.
Well I did it all wrong from the get go. I did finally do a search on how to replace it and then it was quite easy. Learn from me, watch video and save yourself tons of hassle.
Parts Used:
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Dennis from GRETNA, NE
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
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Original terminal block plastic shielding melted, protecting appliance when the wires overheated.
Safety first * Unplugged 220 VAC from outlet. Removed shield cover screws with 1/4" hex nut driver (5 screws). Removed all 6 silver screws from terminal block with 1/4" nut driver, freeing all wires. Removed the green ground screw and ground bracket from center terminal. Cut away (using the drill) melted original terminal block plastic to access the 2 black 1/4" nuts holding original terminal block onto appliance. Discarded the original damaged terminal block. Attached the new terminal block, aligning the mounting holes and the terminal block the same way the original terminal block was lined up and re-used the black 1/4" nuts (original used because the replacement package did not include new black screws). I bought a new appliance cord, since the original cord overheated. Reattached all wires using the 6 new silver screws. Start with the middle terminal by attaching the appliance wires and the ground bracket. The ground must be attached to the bracket and the bracket bridges between the terminal block and the range body. Reattached shield cover. Plugged in appliance. Note: it doesn't matter which outside wire attaches to the outside terminals (both are hot), but the middle wire (neutral) must attach to the middle terminal. However, the ring terminal should be flush on the terminal block so you don't bend the ring.
Parts Used:
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Brian from DOVER, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
6 of 8 people
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