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JCB2388DRQ Jenn-Air Refrigerator - Instructions

All Instructions for the JCB2388DRQ
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I went by the video but my removal and installation were different than shown.
Instead of the ice maker unclipping from the wall after one 1/4" screw being removed from the bracket, I had to remove three of the 4 Phillips head screws from the ice bucket slider below the ice maker and swivel it down to allow the ice maker bracket to clear. The two 1/4" screws holding the ice maker to the wall at the top had to be removed and then the ice maker could be pulled away from the freezer wall. The rest of the instructions went according to the video and went well.
Parts Used:
Replacement Ice Maker
  • Gregory from GARNER, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Black flecks in the ice
I made use of instructions for other users, see 'My ice maker has been shedding.....' and they were very helpful. The one problem not covered - the instructions that came with the new icemaker said to 'remove the bearing and inlet from the old icemaker and install in the new icemaker', but gave no instructions for how to accomplish this.

The old inlet has a square opening in the back and a u-shaped knockout in the side. The new one has a round opening in the side and square knockout in the back)

After several attempts to remove them, I gave up and used the new inlet with the knockout removed. I did not attempt to cover the side opening and it worked fine that way - no leaks.
Parts Used:
Replacement Ice Maker
  • Jon from Leander, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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water into bin (big frozen chunks)
, to remove the inlet tube holder/guide gadget thingee: (1) remove the three Phlipscrews from the motor end of the housing. (2) pull the housing straight off the end. (3) remove two Philips screws in deep holes that hold the ice tray onto the motor housing. (4) this frees the ice tray assembly, which you have to pull out, freeing the rotating blades, from which (5) you slide the sxle out of the middle of the inlet-tube thingee, so (6) you can then remove the inlet gadget from the ice tray.

You then reverse these instructions to reassemble with the correct inlet gadget. The tricky part is the front cover that hides the ice-tray from view. That cover has a couple of ears that have to fit into mating holes in the motor housing before you replace the two deep-hole Philips screws that hold the tighten the ice-tray assembly back onto the motor housing.

So it's too bad they don't see the ice-maker assembly with all the knock-outs inplace, so you can knock out the one you want. Other than that, it would have been no more trouble than other people have reported in working in the tight space inside the freezer compartment.
Parts Used:
Replacement Ice Maker
  • Roger from Mesa, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Freezer coil icing up solid and blocking cold air flow into refrigerator.
Checked the heating element in the freezer and it read 0.22 OHMS (I assumed it was good) and ordered the adaptive defrost board. Followed the instructions for installation (very clear and easy). Refrigerator has been running for two weeks and the temperature has remained a consistent 35'F. -- Woo-hoo problem solved.
Parts Used:
Adaptive Defrost Board
  • Gary from GLASTONBURY, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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water leaking into ice tray, frozen glob of ice
installed replacement ice maker kit. 1st removed power. next loosened 2 upper phillips screws. then removed lower phillips screw and lifted and removed old ice maker. released wiring connector and pulled entire unit out of freezer. then i reversed the procedure to install the old unit. check youtube for instructional videos.
Parts Used:
Replacement Ice Maker
  • james from newfield, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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My ice maker went out, I decided to replace the single outlet water valve as well.
removed the cover from the back of the refrigerator, and used the nutdriver to loosen screw on the single outlet water valve, removed the old water valve and the hoses to it. Connected the hoses to the new valve and attached to the wall of the refrigerator by tightening the screw. Then removed the old ice maker from the inside of the refrigerator, by loosening the two screws and attached the new one, I tightened the screws and then I was done. It is working great.
Parts Used:
Single Outlet Water Valve Replacement Ice Maker
  • Patricia from Pearland, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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Icemaker made some pretty sad cubes! Hollow, unfilled, or small cubes
Replacing the icemaker is pretty simple. Three screws, an electrical connector. Hardest part is getting to the icemaker since the freezer is below the refrigerator.
Parts Used:
Replacement Ice Maker
  • Dana from ABINGTON, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Ice maker putting black pieces of plastic in the ice
Replaced ice ice maker using
All of the instructions on the website.
Very easy. A couple of the screws I had
To feel for because I couldn't gety big head
In the freezer far enough to see them.
Very simple and only took about 15 minutes.
Parts Used:
Replacement Ice Maker
  • Doug from Lewisville, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Ice maker not working.
This was a very easy repair. Of course start by unplugging the power cord. Take out the lower freezer drawer. Unplug the wiring harness from the ice maker at the rear of the freezer. Undo 3 screws with a 1/4" nut driver. The ice maker will come right out. You don't have to undo any water connections, the feed tube just slides into a guide in the ice maker. Once the ice maker is out, unplug the harness from the old one and snap it into the new one. Same with the cover. Reassemble in reserse order. Plug the power cord back in and wait a couple of hours for the familiar sounds of ice cubes falling into the tray.
Parts Used:
Replacement Ice Maker
  • kurt from Westminster, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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freezer and frig warm
removed relay and wires on motor
install updated parts by using suplied wiring
schmatics you suplied
Parts Used:
Overload and Relay Kit
  • Gary from Hilton, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Refrigerator at about 60 degrees
Release tabs at right and left rear of cover and pull cover forward. Remove all hex-head screws. Release housing assym from screws in middle of assym. Defrost assym is at the back right. Unplug wire connector. Plug in new defrost assym, and set into place. Hook housing assym back onto screws. Replace all hex screws. Slide cover back into place. Done!
Parts Used:
Adaptive Defrost Board
  • Jay from Carlsbad, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Door would not close all the way - cold air leaked and condensation & ice formed in fridge.
After taking advice from the other posts, I removed all contents from the door, removed the screws from the top hinge and then lifted the door off the bottom hinge pin.

While door was lying flat I unscrewed the old natural closer, replaced it with the new one. Swapped out the old lower hinge pin with the new one.

I then had someone help me lift the door back on the hinge pin and fastened the top hinge screws while they held the door in place.

It worked perfectly and was very easy.
Parts Used:
Natural Door Closer Lower Hinge Pin
  • jennifer from ann arbor, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Plastic parts wear out like clock work every six months.
I removed the top refrigerator side hinge screws. The door came right off. Slipped in the lower hinge pin.. Unscrewed the natural door closer and replaced. Reinstalled the door. It is unfortunate that these parts are plastic. They wear out way too soon. No, the door is not over weighted. If you have no weight in the door the plastic shelves will hinder the door closing. Putting stuff on the shelves makes them take their proper form.
Parts Used:
Natural Door Closer Lower Hinge Pin
  • Tim from Waterford, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Not making ice, and water leaking in freezer
Unplugged the power, removed old icemaker by removing 3 screws and unplugging a small wire harness

Then i moved the wire harness off the old one to the new one, moved the end cover over to new one and plugged the harness back in and screwed it back in and turned it on

ALL FIXED!
Parts Used:
Replacement Ice Maker
  • Raymond from Northglenn, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Fridge side getting warm
Had a little trouble getting the plastic cover removed. Trick is to reach all the way to the back, put finger in hole behind the tab, and pull down and forward so it clears the little plastic locking nub behind the tab on the right.
Parts Used:
Adaptive Defrost Board
  • Steve from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the JCB2388DRQ
121 - 135 of 689