JB690DF4WW General Electric Range - Instructions
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One of the drawer supports broke off
I pulled out the drawer and inserted the new support. This one inserts into the back of the drawer as opposed to the sides. I had ordered two of the replacements even though I only needed one and decided to replace both. I think it was a good move as the drawer works better than when we first got it. Just one simple screw made it complete.
Parts Used:
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John from Sandy Hook, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
5 of 7 people
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Burnt Smell
Unplugged the Range and removed the two screws holding down the cook top. You do not need to remove the vent chamber at the rear of the range since the top lifts up about 4 inches. This should be enough room to get your hand onto the plug going to the door switch. Pull off the plug and remove the swich. Pop in the new one, put on the plug, reinstall the two screws and you are done!
Read the thread on "burnt smell" and DO NOT assume it is a burned out element. Follow your nose!!
Read the thread on "burnt smell" and DO NOT assume it is a burned out element. Follow your nose!!
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Eugene from Hilton Head, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
8 of 17 people
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oven would not heat
I removed the 4 hex head screws holding the control panel , then the other 4 slotted screws. Disconnected all wires being careful to keep track of the color coding. Had a little trouble with the adhesive holding the face plate( I don't know why they even used it). Put the new panel in and reconnected it. Re set circuit breaker and tried the oven. It still wouldn't heat. it wasn't the control panel, but a burned out wire connecting the element in the back of the oven. Well, anyway I learned how to do the job and the the new panel activates better, so all was not lost.
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Jim from Williamsburg, VA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
5 of 8 people
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Large right burner would only light in the outside and would not stay on
Ordered the part. Received the box damaged and did not realize the part was damaged until our son came all the way from Columbus Ohio to install it. We ordered another part which came in a timely manner. Even though I reported the problem and told them that we are not very computer literate they still would not accept that the part was damaged until we sent a picture. Our son came back from Columbus to install the new part which took about an hour. He took pictures which I was then able to send. They then asked for a serial number. I had already sent all the numbers from the part but that is when they said they wanted the serial number from the stove. We are elderly and getting that required me getting on my hands and knees to get it near the floor. Luckily I was able to get up. After multiple emails I now have to send the part back. Good luck to anyone working with this company. I will be waiting for them to reimburse me for the defective part.
Parts Used:
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JoAnne from LAMBERTVILLE, MI
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Wrench set
3 of 3 people
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Original heating Element was burned out
1st replacement part was damaged from Shipping.
Parts Select sent a new one that i received in only a few days.
our stove is slid into a granite island so the disassembly was not as simple as most. It was necessary to remove the controls, the controls housing & screws along the top of the oven door.
Within an hour the stove was back in place and working perfectly.
Great service from Parts Select
Parts Select sent a new one that i received in only a few days.
our stove is slid into a granite island so the disassembly was not as simple as most. It was necessary to remove the controls, the controls housing & screws along the top of the oven door.
Within an hour the stove was back in place and working perfectly.
Great service from Parts Select
Parts Used:
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Janice from ST CLR SHORES, MI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 3 people
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When you touched any button on the controls LOC on appeared.
Talked to parts select tech after ordering the control board. Tech advised me that he felt the range could be repaired without installing any parts. Advised me to contact manufacture tech support and explain the problem. I did to find that the child safety lock was on, probably from cleaning and touching too many buttons at once while whipping surface. Told me to hold down + and - at the same time for three seconds and it was fixed.
Parts select tech had told me don’t worry the parts are guaranteed so I called for a RMA and returned the parts for a refund. Thanks Parts Select, y’all are real professionals and that is greatly appreciated.
Thank you all.
Parts select tech had told me don’t worry the parts are guaranteed so I called for a RMA and returned the parts for a refund. Thanks Parts Select, y’all are real professionals and that is greatly appreciated.
Thank you all.
Parts Used:
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Roger from HUNTSVILLE, AL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Incorrect oven temperature due to defective temperature sensor.
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Anthony from FARMINGVILLE, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
3 of 3 people
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Switch was not turning off range indicator light
Pulled stove out and unplugged. At the rear of the range there were 4 faster. Used a nutdriver piece in an electric drill. Pulled off the cover and located the switch. At the front of the stove, I removed the knob and unscrewed two screws releasing the switch. I undid and replaced each wire connector one-by-one to avoid any wrong connections. Replaced and secured the switch and replace the back panel. All secured, power on and fixed! Easy repair, but something that had been put off for a year!
Also follow the installation videos from PartSelect - very helpful!
Also follow the installation videos from PartSelect - very helpful!
Parts Used:
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Charles from PORTLAND, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
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previous owner self cleaned and left oven racks in the oven
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Judith from San Antonio, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Needed to replace oven door gasket
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Jayne from EAST PEORIA, IL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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Hole in gasket
I took the oven door off. Laid it down on a blanket on the floor. I pulled up on end going into the door, then went around with fingers to feel where the clip were and grab the clip with my fingers and gently pulled up. Then grabbed the new gasket, found the center clip that goes at top of door and started pushing the clips in. The last was feeding the ends back into the slot in the door.
Parts Used:
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Cynthia from Kidder, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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OVEN CLOCK CONTROL MALFUNCTIONED
I turned off the circuit breaker and unplugged the stove. I removed the back panel and marked the location of the wires on the new oven clock control. I detached the wires and removed the old card. I installed the new one and reconnected the wires. I plugged the stove and turned on the circuit breaker. All the lights came on and the oven worked fine. I reinstalled the back panel and it took me less than thirty minutes to complete the job.
Parts Used:
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Gregoire from N CHESTERFLD, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Wrench set
3 of 3 people
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blew out board by crossing wires..mistakenly toke out bulb assembly to replace bad bulb
Turne off power to range..pulled oven out..Took top back panel off with nut driver. 4screws .. Took picture of control board....removed bad control board with Phillips driver...4 screws....installed New board...removed 1 connection at a time and replaced in New board..Turned power on to test new board...check picture to make sure connections are correct...turn off power...put back panel back on...put range back in place...turn power back o n...done ..approximate time 15 to 20 minutes..
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Ken from CALABASH, NC
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
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Element went out in glass top stove.
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Aleshia from O BRIEN, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
4 of 6 people
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drwer slide under stove broke off.
recieved part the next day. looked different but I followed instructions and the part worked perfect.
Parts Used:
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paul from sewell, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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