JB2028PEHB Jenn-Air Refrigerator - Instructions

First I removed the pantry shelf and all the shelving on the bottom half of the fridge. I used the nut driver to remove the RH pantry end cap. Very easy. I took a picture with my digital camera to make sure that I remembered how the assembly looked when puttin git back together. Very easy to do. Common sense repair.

With 2 babies and a chaotic household, i failed to double-check the measurements before I ordered the part. No fault of partselect, just user error ;-) I had to return the part bc i ordered the wrong size. Lesson learned, take my time and make sure it's done right the first time. The part fit in perfectly.
I used the search feature on the left side of the website to find the part, since the deli drawer wasn't in the parts diagrams given. The second time, customer service helped me find the part since the correct part wasn't on the website initially.
The deli drawer for this model is in the perfect place to have something dropped on it time and time again. I'm surprised you don't get more requests for this part to be replaced. It's bad design for Maytag to make it out of thin plastic.
Anyway, thanks so much for your patience in dealing with this frenzied mom! :-)

The instructions in the package were not helpful. They wanted me to cut the wiring harness and described where to cut based on the wire colors. My wires were not the same color! I removed the light mechanism using a combination of a screwdriver, putty knife, and plain old muscle with my fingers! The wiring harness unplugged easily and the new one inserted. It was easy to push the whole assembly back into the door. I spent more time looking for something to cut the wiring harness with (and never did find it) than the whole job actually took without needing to cut anything!

had to remove shelving, crisper's, then unscrewed end cap. lifted it off set pin. and reversed for reinstallation. reefer door is reversed which makes it prone to close on crisper if not fully closed

Take out the elbow fill tube and check to see if ice build up inside tube. Clean tube of ice build up. Replace tube back in. In my case that corrected my problem.

Popped out the old switch and replaced it with the one dying

The new door just popped into place. Took seconds to complete. Fast delivery too.

Removed old ejector arm and installed new part.

Pried out old part with screwdriver. Unplugged. When new part came, just plugged it in and pushed the part into place.

This has nothing to do with the repair - But with the customer service. I ordered and received a crisper in the mail and it had a crack in it. When I called the customer service # they helped me quickly and explained exactly how the credit/re-ship would happen. I received my new crisper in just a couple of days. Thank you!

First remove the snack drawer, glass shelf above it and other plastic pieces which just sit in place. Remove the three 1/4" screws that hold the end cap to the refrigerator liner. Lift up on the endcap and then out as there is a blind slot it slides into. Tilt the endcap out from the back and remove it. Remove the drawer glide from the endcap and transfer it to the new part. Reinstall the endcap by engaging the two plastic ends into the rear corner of the cabinet and then sliding it down on over the blind support. Install the three 1/4" head screws to secure the endcap to the liner. Reinstall the glass shelf and pantry drawer.

I took out the old one and put in the new one. For some reason the repair story associated with the ice bucket had nothing to do with ice buckets.

Needed ice maker bucket for extra fridge. Part came the next day, and worked perfectly.

extremely easy to replace, just snap off the white frame and snap on the new one.

I removed the crisper drawers and glass shelf and set them aside. Used a nut driver (maybe 5/16") to unbolt the old endcap as well as the back piece which it was attached to. I had to study the damper system a bit so I could figure out how to put it back together, took some quick snaps with the digital camera to be sure I wouldn't flub it. I transferred all of the misc plastic bits which make up the damper system into the new endcap and bolted it back in.