HTWP1400F0WW Hotpoint Washer - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
washer was leaking (noticed during spin cycle)
Took complete tub assembly out of washer and inspected it. Did not find an obvious cause of leak but all 8 screws on inner tub hub were loose. As both tub nut and split ring were corroded, replaced them and the outer tub seal. Did a lot of cleaning!! As I was putting the trans assy back on the outer tub, I noticed a crack around the drain spout. At 1st, it looked like it belonged there but a closer look proved it didn't. I ordered a new outer tub (which came in 2 days) and I put the whole thing back together. Reassembly was far easier than disassembly was and I learned a whole lot about washers. YouTube is a great source of information.
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John from Shady Point, OK
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers, Socket set, Wrench set
8 of 10 people
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Bearing was making noise on spin cycle
Disassembled washer removed shaft and drive tube assembly reinstalled new unit and replaced split nut during assembly.
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Dana from MIDDLEPORT, NY
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
6 of 6 people
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Water not completely draining, some left under the drum and in the output hose. Mildew odor.
Easy to replace, take off the front cover take off hoses unscrew and attach the new pump. Problem wasn't the pump. Now that I have a new pump, not sure what to do next.
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LAUREN from CHARLOTTE, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
8 of 12 people
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Tub made banging noise when stopping from spin cycle
I notice a strange noise when ever the tub would shut down from a spin cycle. When I would load clothes it seemed that the basket had to much lateral movement. I looked between the top of the frame & basket & found 2 of the dampening straps had broken. Ordered 4 of them to replace all the straps.
Replacement was easy. I popped the front cover of the machine off. Remove 2 screws which held the top down which gave easy access to the straps. The straps are held in place by 2 screws so it was a simple process of removing the screws, removing the straps from their anchors & reinstalling the screws with the new straps. Job done. Reinstall the top & front of the machine & put the wife back to work.
Replacement was easy. I popped the front cover of the machine off. Remove 2 screws which held the top down which gave easy access to the straps. The straps are held in place by 2 screws so it was a simple process of removing the screws, removing the straps from their anchors & reinstalling the screws with the new straps. Job done. Reinstall the top & front of the machine & put the wife back to work.
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Timothy from Broken Arrow, OK
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
6 of 6 people
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Dampening straps were broken
Originally my water level sensor was broken. When I was repairing that, I noticed that the dampening straps were broken. Replacing them was easy. The hardest part was remembering how to open the top. I just searched the internet until I found the answer. I can't remember it all right now, but the key was to slide a putty knife in between the top and the front to pop open the body.
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Marc from Cambridge, MA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
7 of 9 people
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Washer control knob and control knob broken
My son, Eddy did the repairs. He used a flat head screwdriver and a pair of pliers to remove the broken parts on the shaft. He lined up the new washer control knob dial with the notch, and pushed it down into place. Next, he lined up the new control knob, and placed it onto the metal shaft. The washer works like new again! Very easy removal and installation! Thank you for your Fast Shipping, Great Prices and Available Parts Line!!!
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Nancy from CRANSTON, RI
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
7 of 9 people
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Machine would not agitate or spin
Ordered lid switch from parts select via website. Two days later I received the part in the mail. Instead or re-wiring, I cut wire close to existing bad switch. Splice two wires and cap with wire nuts. Zip tie loose wire to tub housing.
Parts Used:
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Tommy from MALVERNE, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
6 of 6 people
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After purchasing tub nut, tub seal, split ring & washer, tub bearing, I found that it wasn't the problem causing the noise. Found main bearing in drive shaft assembly was bad due to tub seal leaking.
The washer came apart fairly easy until I tried removing tub nut Huge Problem!! After beating the spanner wrench to death I purchased a $50 43mm impact socket to remove the nut. I cleaned up the tub and shaft and started reassembly by replacing bearing 6006rs that I found locally. When I started installing the tub seal I ran into a major issue. Seal would not fit properly, it was to loose in tub. The seal was not large enough for outside diameter. It was a 1/16 of inch or so off. I tried two seals and neither one would work. After talking with a retired repair tech I found that the tub was bad and that the old seal had corroded so bad that it expanded the tub seal housing. I decided not to spend anymore money for this junk of a washer and I applied rtv sealant & reassembled. I'll use it until it breaks down and trash it, very bad design for tub seal, nothing holds it in place, pushed up out of tub. I don't think the rtv sealant well hold for very long. I do appreciate the instructional video for repairs, they are very helpful for showing procedures as to the repair but it's a new machine that's used and everything comes apart so easy. 5 year old washer doesn't come apart that easy. It took 2 weeks to fix it after waiting on parts and doing a unconventional repair to tub seal. So now my wife has started searching for another washer because this one is running on a prayer!
Parts Used:
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Timothy from DOTHAN, AL
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
5 of 5 people
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Tub straps broken caused excessive wabbling
Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.
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Drew from Apopka, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
6 of 8 people
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No Agitation Spins OK
Followed your video instructions and removed agitator.Used 7/16 3/8 in socket wrench to remove bolt in the agitator coupling and replaced coupling. Put new bolt in and tightened. Installed Agitator.Works Great.
Parts Used:
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Raymond from TRAVELERS RST, SC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
6 of 8 people
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Wash basin wobbled excessively
Use paint scraper to release spring tabs holding front cover on.
Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.
R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap will want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).
Super easy and super cheap!
Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.
R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap will want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).
Super easy and super cheap!
Parts Used:
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David from Rochester Hills, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
6 of 8 people
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Washer would not spin .
First I googled the problem. Then ordered your part, from specs on your website. Went to Lowes and bout butt splicers. Then when I got email that it shipped I watched the video attached. Awesome. Very proud as I am a woman. Video was excellent. Thank you, Maureen
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MAUREEN from ABINGTON, MA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
6 of 8 people
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Drain hose had a hole in it
used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.
Parts Used:
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kartik from radnor, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
5 of 6 people
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Washer screeching during spin cycle.
Followed video to take washer apart. I used the Shaft & Drive Assembly to tap out bearing as it was stuck. BTW the screeching was because the Shaft & Drive Assembly ball bearing retainer cage was in pieces. Replaced tub bearing and installed new Shaft & Drive Assembly. Washer now runs like new. Get the spanner wrench to remove existing nut and purchase a new nut.
Parts Used:
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Steven from DURHAM, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
4 of 4 people
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Washer sometimes over-fills with water, may even overflow
I followed partselect repair videos to see how to pop off the front panel and also remove the top control panel. Lay the control panel on top of the washer and leave everything connected. With power disconnected I first checked the fill tube and fill sensor by pulling the rubber tube off the bottom of the drum and blowing in the tube - you can hear the sensor click on and off. It requires more pressure if you set the water level switch to a larger load. This behavior told me the tube and sensor were working but this must be an airtight system to be reliable. To test for slow air leaks I blew in the tube to cause the switch to click, then clamped the rubber tube shut with a C-clamp. I left it overnight and no leaks - the switch was still activated in the morning, as I could hear it click when I released the C-clamp. I then suspected the fill valve, so I plugged in the power cord, set the washer for a load and started it. The water started filling and I unplugged the power cord, which should cause the fill valve to shut off immediately. It did not - it kept on filling with water, but in this case eventually shut off after 60-90 seconds. Since it did not shut off immediately when power was removed I knew the fill valve was sticking. I ordered the fill valve from partselect and received it in a couple days. Replacement was easy - shut off water, remove the hoses, and then 3 screws and two electrical connectors to swap out the valve. Then 3 screws to put the control panel back on and snap the front panel back in place. Done. Since replacing the fill valve the washer has been working perfectly.
Parts Used:
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Robert from FORT MILL, SC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
4 of 4 people
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