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HTWP1200D0WW Hotpoint Washer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Top had rusted out around the bleach dispenser and rusty water was getting in the clothes
8 of 10 people
found this instruction helpful.
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Michael from FLORENCE, SC
- Really Easy
- 30 - 60 mins
-
Pliers, Socket set
Top panel was exactly what I needed and fit perfectly. To replace the top panel I first unplugged power. Removed control panel on top of machine. Removed front panel by placing a putty knife under front corners and pushing down on front panel. Removed two screws holding top panel to frame. Removed lid switch from top panel then removed li
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d from top panel. Lift up front of top panel and slide out of cabinet. Replaced new top panel in reverse order. The only thing I overlooked when ordering top panel was the plastic bumpers and rubber guides for the lid. Had to remove old parts from old top panel and use them. Overall job took about 45 minutes.
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all straps were broke due to over loadiing washer
8 of 10 people
found this instruction helpful.
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Danny from north kansas city, MO
- Really Easy
- 1- 2 hours
-
Screw drivers, Socket set
Took front of washer off,found that all of the straps were broke ,removed two small bolts from each strap pulled plastic support from from broken strap and put it in new strap,put plastic supported end of strap in first put bolt in and mounted other end to drum,easy job just about any one with common since could do it.Got to go laundry t
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o wash :-)
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washer was leaking (noticed during spin cycle)
8 of 10 people
found this instruction helpful.
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John from Shady Point, OK
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Screw drivers, Socket set, Wrench set
Took complete tub assembly out of washer and inspected it. Did not find an obvious cause of leak but all 8 screws on inner tub hub were loose. As both tub nut and split ring were corroded, replaced them and the outer tub seal. Did a lot of cleaning!! As I was putting the trans assy back on the outer tub, I noticed a crack around the d
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rain spout. At 1st, it looked like it belonged there but a closer look proved it didn't. I ordered a new outer tub (which came in 2 days) and I put the whole thing back together. Reassembly was far easier than disassembly was and I learned a whole lot about washers. YouTube is a great source of information.
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I had a bad tub bearing and tub seal.
7 of 8 people
found this instruction helpful.
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Troy from N CHESTERFLD, VA
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
I had no difficulty dismantling the washer until I got to the hub nut. It was frozen to the cone shaped fitting it was resting in. I had to take a drill and a 3/16" drill bit and drill the flange of the hub nut and then take a chisel and break it off piece by piece. Once that was off, I lifted the tub out and tried to pry off the split ri
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ng under the tub and it too was corroded and broke when I tried to pull it off. So I would advise you to buy a hub nut and a split ring if you are replacing the tub bearing, just to be safe. I went to an appliance parts store here in town and bought them. When reassembling the tub, I couldn't get a wrench or pliers on the hub nut to get enough torque to tighten it securely. And since I didn't want to spend $43 to buy a spanner wrench for a one time repair, I went to Harbor Freight and bought a $15 dollar adjustable wrench and cut 3 1/2" off the handle so it would lay flat to the tub and used a hammer to tap on the handle to tighten it securely. If you do not find some way to tighten the tub securely, it will come loose in the spin cycle like it did on me twice before I purchased the adjustable wrench and modified it to work. Plus I still have a useable adjustable wrench. Additionally, I took the washer cabinet, the tub and the tub sleeve and power washed it to get years of grime off of it. The washer now operates like new, saving me hundreds of dollars.
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Tub made banging noise when stopping from spin cycle
6 of 6 people
found this instruction helpful.
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Timothy from Broken Arrow, OK
- Really Easy
- 30 - 60 mins
-
Nutdriver
I notice a strange noise when ever the tub would shut down from a spin cycle. When I would load clothes it seemed that the basket had to much lateral movement. I looked between the top of the frame & basket & found 2 of the dampening straps had broken. Ordered 4 of them to replace all the straps.
Replacement was easy. I pop ... Read more ped the front cover of the machine off. Remove 2 screws which held the top down which gave easy access to the straps. The straps are held in place by 2 screws so it was a simple process of removing the screws, removing the straps from their anchors & reinstalling the screws with the new straps. Job done. Reinstall the top & front of the machine & put the wife back to work.
Replacement was easy. I pop ... Read more ped the front cover of the machine off. Remove 2 screws which held the top down which gave easy access to the straps. The straps are held in place by 2 screws so it was a simple process of removing the screws, removing the straps from their anchors & reinstalling the screws with the new straps. Job done. Reinstall the top & front of the machine & put the wife back to work.
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Bearing was making noise on spin cycle
6 of 6 people
found this instruction helpful.
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Dana from MIDDLEPORT, NY
- Really Easy
- 1- 2 hours
-
Nutdriver, Screw drivers, Socket set
Disassembled washer removed shaft and drive tube assembly reinstalled new unit and replaced split nut during assembly.
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Washer control knob and control knob broken
7 of 9 people
found this instruction helpful.
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Nancy from CRANSTON, RI
- Very Easy
- Less than 15 mins
-
Pliers, Screw drivers
My son, Eddy did the repairs. He used a flat head screwdriver and a pair of pliers to remove the broken parts on the shaft. He lined up the new washer control knob dial with the notch, and pushed it down into place. Next, he lined up the new control knob, and placed it onto the metal shaft. The washer works like new again! Very easy remov
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al and installation! Thank you for your Fast Shipping, Great Prices and Available Parts Line!!!
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Machine would not agitate or spin
6 of 6 people
found this instruction helpful.
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Tommy from MALVERNE, NY
- Really Easy
- 15 - 30 mins
-
Nutdriver, Pliers
Ordered lid switch from parts select via website. Two days later I received the part in the mail. Instead or re-wiring, I cut wire close to existing bad switch. Splice two wires and cap with wire nuts. Zip tie loose wire to tub housing.
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Dampening straps were broken
7 of 9 people
found this instruction helpful.
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Marc from Cambridge, MA
- Easy
- Less than 15 mins
-
Screw drivers, Socket set
Originally my water level sensor was broken. When I was repairing that, I noticed that the dampening straps were broken. Replacing them was easy. The hardest part was remembering how to open the top. I just searched the internet until I found the answer. I can't remember it all right now, but the key was to slide a putty knife in between
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the top and the front to pop open the body.
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Water not completely draining, some left under the drum and in the output hose. Mildew odor.
8 of 13 people
found this instruction helpful.
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LAUREN from CHARLOTTE, NC
- Really Easy
- 30 - 60 mins
-
Screw drivers, Wrench (Adjustable)
Easy to replace, take off the front cover take off hoses unscrew and attach the new pump. Problem wasn't the pump. Now that I have a new pump, not sure what to do next.
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Washer would not spin .
6 of 8 people
found this instruction helpful.
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MAUREEN from ABINGTON, MA
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
First I googled the problem. Then ordered your part, from specs on your website. Went to Lowes and bout butt splicers. Then when I got email that it shipped I watched the video attached. Awesome. Very proud as I am a woman. Video was excellent. Thank you, Maureen
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After purchasing tub nut, tub seal, split ring & washer, tub bearing, I found that it wasn't the problem causing the noise. Found main bearing in drive shaft assembly was bad due to tub seal leaking.
5 of 5 people
found this instruction helpful.
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Timothy from DOTHAN, AL
- Difficult
- More than 2 hours
-
Nutdriver, Screw drivers, Socket set
The washer came apart fairly easy until I tried removing tub nut Huge Problem!! After beating the spanner wrench to death I purchased a $50 43mm impact socket to remove the nut. I cleaned up the tub and shaft and started reassembly by replacing bearing 6006rs that I found locally. When I started installing the tub seal I ran into a major
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issue. Seal would not fit properly, it was to loose in tub. The seal was not large enough for outside diameter. It was a 1/16 of inch or so off. I tried two seals and neither one would work. After talking with a retired repair tech I found that the tub was bad and that the old seal had corroded so bad that it expanded the tub seal housing. I decided not to spend anymore money for this junk of a washer and I applied rtv sealant & reassembled. I'll use it until it breaks down and trash it, very bad design for tub seal, nothing holds it in place, pushed up out of tub. I don't think the rtv sealant well hold for very long. I do appreciate the instructional video for repairs, they are very helpful for showing procedures as to the repair but it's a new machine that's used and everything comes apart so easy. 5 year old washer doesn't come apart that easy. It took 2 weeks to fix it after waiting on parts and doing a unconventional repair to tub seal. So now my wife has started searching for another washer because this one is running on a prayer!
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Tub straps broken caused excessive wabbling
6 of 8 people
found this instruction helpful.
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Drew from Apopka, FL
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.
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Wash basin wobbled excessively
6 of 8 people
found this instruction helpful.
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David from Rochester Hills, MI
- Really Easy
- Less than 15 mins
-
Nutdriver
Use paint scraper to release spring tabs holding front cover on.
Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.
R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap w ... Read more ill want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).
Super easy and super cheap!
Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.
R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap w ... Read more ill want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).
Super easy and super cheap!
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No Agitation Spins OK
6 of 8 people
found this instruction helpful.
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Raymond from TRAVELERS RST, SC
- Very Easy
- Less than 15 mins
-
Socket set
Followed your video instructions and removed agitator.Used 7/16 3/8 in socket wrench to remove bolt in the agitator coupling and replaced coupling. Put new bolt in and tightened. Installed Agitator.Works Great.
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