GTW465ASN2WW General Electric Washer - Instructions
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Top of auger was broken
Instructions were fairly good, line up holes and push a phillips head screwdriver thru auger then twist it off. Problem is you can only use a short screwdriver due to space limitations, and it is or at least for me was impossible to twist the auger off as directed, but after I lost my temper and gave the screwdriver a good thump (auger was already broke, what's the harm) with my left hand the auger came right off, putting the new one on is very simple.
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david from OAKLAND, OR
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 4 people
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Violent shake
You have to take the top off of the washer and the four suspension rods are at each corner. Fairly simple removal and installation of the rods. A quick you tube search is all it took. Easy peasy.
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Steve from Dexter, OR
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
7 of 13 people
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Water Inlet Valve dripping water into tub after use.
Easy fix. Take out the two screws on the backside of the control panel and remove control panel out of the way. You will need a long shaft nut driver or 1/4 inch socket extension to be able to get to the nuts, one on each side of the back of the control panel. The water inlet valve is right there in your face. Easy to remove and replace. Remember to save the small O-ring in the center of the top of the valve and reuse it. Oh, by-the-way, shut the water off first and unplug the washer. Replacement part was a perfect match.
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Danny from QUAKER CITY, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
4 of 4 people
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Water wouldn't drain
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Kevin from ZOAR, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
4 of 4 people
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Wash machine would not drain/pump water out of machine.
1 Disconnect power 2) Cut water supply to washer 3) Disconnect water supply hoses from supply.
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!
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Jeff from FOLEY, MN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set
4 of 5 people
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Auger would spin in both directions but not spin while washing
Used a Phillips screw driver to lock the top and bottom of auger. Took a while to separate from base. Used another driver to remove old base and put the new one on with nut driver. Placed auger on base and turned to lock. Job done and works great.
Thanks
Thanks
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Robert from POTTSTOWN, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
5 of 8 people
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Washer would not drain after a load of wash
Being a woman I had to figure out tipping it in its front. I put it on a dollie and drop it down real easy.
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!
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Susan from Cypress, TX
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set, Wrench (Adjustable)
4 of 5 people
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water pump replacement
went online to replace water pump on washer site and followed directions. Very easy installment.
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Vikki from CORDOVA, TN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set, Wrench set
3 of 3 people
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Water would drip onto the tub when not running
Take cover off use socket driver to remove two hex head machine screws. There was a foam piece attached to the old part that i pealed off and attached to the new part. It’s there to prevent rattles. There is a tube that pulls out of the old part and a grommet inside that must be removed and placed in the new part. Connect the two electrical plugs and install the new part just like the old part came out.
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Carl from BAREFOOT BAY, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
3 of 3 people
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Would not spin
Took 4 screws out of back of control panel. Tested old capacitor. Installed new one. Put back on tested spin cycle everything is doing great
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Ricky from KRUM, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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The washer did not drain. It also did not click or sound like the drain cycle was being engaged.
Emptied the washer, took the back cover off, tipped it foward, unplugge the old pump, remove two mount bolts. The replaced the new pump. The new pump resolved the issue.
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Lindy from LILLINGTON, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
3 of 3 people
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leaking water inlet valve on washer
I watched a youtube video to see how others performed the repair. My washer was a little different than in the videos but the inlet valve was very easy to access once I pulled the washer out of it's "nook". I took off the back panel of the control "box" (4 screws). Then accessed the valve which was held in place with two screws. The screws were buried behind a few wires so they were a little difficult to access but not impossible. I did need to use my 1/4" box end wrench as my son had borrowed my socket set.
The people at PartsSelect were helpful in selecting the right part and the repair is working fine. My wife is happy.
The people at PartsSelect were helpful in selecting the right part and the repair is working fine. My wife is happy.
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Rock from HOUSTON, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set, Wrench set
3 of 4 people
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Selector switches were non responsive in operation and diagnostics.
I downloaded the repair manual on line and followed the instructions for running the diagnostics. This showed that the selector switches were faulty. I then replaced the selector switches following the instructions in the repair manual. Couldn't have been easier.
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Diane from Frederick, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
3 of 4 people
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washed well but would not shift out of spin cycle
easiest repair I have ever made. No problems and was surprised as to how fast and easy it was to repair. I did not need two of steps the instructions stated I had to do. best purchase I have ever made.
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terry from MILLINGTON, TN
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
4 of 7 people
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Belt frayed tangled stopped spinning
Tilted washer got underneath took off plastic shroud 3 nut head bolt rotated belt onto pulleys easy peas when ya buy the part from this site :) perfect match no assy issues
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Nancy from ALTON, IL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
2 of 2 people
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